Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
132 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
Contact Dealership

16501 Sweetwater Village Drive Building 2

Austin, TX

78738

Directions

By Type

Showing 132 reviews

September 13, 2024

Ira was very helpful throughout my car buying experience. Would recommend him to all my military friends. More

by mrwalker112310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Covert Cadillac Bee Cave responded

Mr Walker, Thank you for your kind words! We’re thrilled to hear that Ira provided such helpful service during your car buying experience at Covert Cadillac Bee Cave. We truly appreciate your recommendation and are honored that you’d suggest us to your military friends. If you or anyone you know needs assistance in the future, we’re here to help. Thanks again for choosing us!

September 11, 2024

I would strongly recommend this service department for any repairs on Cadillac line OB vehicles. More

by BENOCHJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada and Rob technician
Report | Print
Sep 11, 2024 -

BENOCHJ1 responded

Sorry. I intended 5 stars!!

Sep 11, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your recommendation and for the 5-star rating! We’re thrilled to hear that you’re satisfied with our service department at Covert Cadillac Bee Cave. We take pride in providing top-notch care for Cadillac vehicles and are glad to know we met your expectations. If you need any further assistance or have any other vehicle needs, don’t hesitate to reach out. Thanks again for your support!

September 11, 2024

The Quality of service was unmatched as soon as I stepped in till the moment I left, It felt like Family More

by dedonald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your wonderful feedback! We’re delighted to hear that you felt like family during your visit to Covert Cadillac Bee Cave. Our goal is to provide unmatched quality of service and a warm, welcoming experience from start to finish, so it's great to know we achieved that for you. If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to seeing you again!

September 11, 2024

Sales, service, and finance team are second to none. I've really appreciated the quality of service and their focus on my satisfaction. More

by SSMITH06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with the sales, service, and finance teams at Covert Cadillac Bee Cave. Your satisfaction is our top priority, and we’re delighted that our team’s dedication to quality service stood out to you. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!

September 11, 2024

Great Employees! Did a good job on the repair. Loved the clean car. I don't mind the long commute to the Bee Caves location because I love the excellent service! More

by CHRISTY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Matt
Report | Print
Sep 12, 2024 -

Covert Cadillac Bee Cave responded

Christy, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team at Covert Cadillac Bee Cave. It’s great to know you appreciated the quality of the repair and the clean car. We truly value your loyalty and are glad that our service makes the commute worth it. If you need anything else, we're here to help!

September 10, 2024

Very nice atmosphere with very courteous sales team With a very comfortable wedding lounge there. More

by harrisk808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rojo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Gordon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the atmosphere at Covert Cadillac Bee Cave and found our sales team to be courteous. We're also glad you appreciated our comfortable lounge area. Creating a welcoming and pleasant experience for our customers is a top priority, so your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!

September 10, 2024

Great service from wonderful people always make the service department very nice to visit every time. More

by sreinhartatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn
Report | Print
Sep 11, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're so glad to hear that you consistently have a positive experience with the service department at Covert Cadillac Bee Cave. It’s our goal to provide exceptional service and create a welcoming environment every time you visit. Your feedback means a lot to us, and we look forward to continuing to serve you with the same level of care and professionalism. If you need anything else, just let us know!

September 10, 2024

It starts with the expert and personalized attention from Jen Estrada, my service consultant. Technician Rob did an amazing job diagnosing and repairing my engine electrical system. My 2002 Escalade with 171 More

by BENOCHJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada. Rob technician.
Report | Print
Sep 11, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your fantastic review! We're thrilled to hear that Jen Estrada provided you with expert and personalized attention, and that Technician Rob did an amazing job with your engine electrical system. It’s wonderful to know that your 2002 Escalade is running like new again thanks to their hard work. At Covert Cadillac Bee Cave, we take pride in helping maintain and enhance your favorite vehicles, no matter their age or mileage. If you need any further assistance or have any other vehicle needs, we're here to help. Thank you for choosing us!

September 09, 2024

Covert pushes products and services upon "not so knowledgeable" customers I.E my wife that are not needed. Even on the receipt, it says when it should be needed but still sell it. I even went as More

by MATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wade, Higginbotham
Report | Print
Sep 10, 2024 -

Covert Cadillac Bee Cave responded

Matt, Thank you for your feedback. We apologize if you felt your wife was pressured during her visit. Our goal is to provide thorough recommendations based on the current condition of your vehicle and the manufacturer’s guidelines. We performed the services you requested, which were recommended to ensure your vehicle remains in optimal condition. We appreciate your input and will use it to improve our communication and service practices. If you have any further concerns, please feel free to contact us directly.

September 08, 2024

The person I dealt with is not listed as an option to choose from. I'm not sure why he isn't because Matt LeBlanc is the BEST! More

by INFO@MOVEATX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Report | Print
Sep 09, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your feedback! We’re thrilled to hear that Matt LeBlanc provided you with outstanding service at Covert Cadillac Bee Cave. We agree, he’s fantastic at what he does! We’ll make sure to pass along your compliments to Matt and address the issue with the review options. If you need anything else or have further feedback, please let us know. Thanks again for your support!

1
...
3
4
5
...
14