Covert Cadillac Bee Cave

Covert Cadillac Bee Cave responded

Carol, Thank you for your feedback. We’re glad to hear that you found our service team at Covert Cadillac Bee Cave to be friendly and accommodating. I apologize that we weren’t able to resolve the radio issue during your visit. We understand how important it is to have your vehicle in top working condition, and we’d like to make sure we address this concern. Please reach out to us directly so we can arrange a follow-up appointment to resolve the software issue and ensure everything is working perfectly. Thank you for your patience and for choosing Covert Cadillac Bee Cave. We look forward to assisting you further.

Covert Cadillac Bee Cave responded

Frank, Thank you so much for your detailed and glowing review! We’re thrilled to hear that your purchasing experience at Covert Cadillac Bee Cave was flawless from start to finish. It’s fantastic to know that Danny provided such attentive and transparent service, helping you every step of the way to find the perfect vehicle. We’re also pleased to hear that our sales managers made a positive impression by greeting you and ensuring a smooth process. Your satisfaction is our top priority, and we’re delighted that you felt valued and well taken care of. Thank you for your kind words and for choosing Covert Cadillac Bee Cave. We look forward to serving you and your family for many years to come!

Covert Cadillac Bee Cave responded

Guy, Thank you for your wonderful review! We’re thrilled to hear that Covert Cadillac Bee Cave has been your go-to service department and that Matt stood out as a rockstar. It’s great to know that our entire team was able to step up and resolve your issue to your satisfaction. We truly appreciate your trust in us and look forward to continuing to provide excellent service for you in the future. If you need anything else, please don’t hesitate to reach out!

Covert Cadillac Bee Cave responded

Thank you so much for your kind words and for recommending us! We’re thrilled to hear that your experience up to the purchase at Covert Cadillac Bee Cave was fantastic and that our team was courteous and patient with you. We understand the importance of a smooth delivery, especially for out-of-state buyers, and we’ll do everything we can to ensure it goes just as well as the purchase transaction. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to completing your experience successfully!

Covert Cadillac Bee Cave responded

Shirlee, Thank you for your continued trust in Covert Cadillac Bee Cave! We’re glad to hear that we’ve become your go-to service and repair shop and that you have confidence in our thorough and timely care for your vehicle. Our team is dedicated to maintaining high standards, and your satisfaction is our top priority. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

Covert Cadillac Bee Cave responded

Thank you, Sherry, for your glowing review! We’re thrilled to hear that your experience at Covert Cadillac Bee Cave was exceptional. Michael and his team are dedicated to providing top-notch service, and it’s wonderful to know they made you feel like royalty. We’re also glad the loaner vehicle made your day more comfortable in the heat. Your appreciation means a lot to us, and we look forward to assisting you again in the future. Thank you for choosing Covert Cadillac Bee Cave!

Covert Cadillac Bee Cave responded

Shamim, Thank you for your kind words! We’re delighted to hear that Zach provided you with exceptional service at the service desk and that your car service was completed promptly. At Covert Cadillac Bee Cave, we strive to deliver top-notch customer service, and it’s great to know Zach’s efforts made a positive impact. Thank you for choosing us, and we look forward to serving you again in the future!

Covert Cadillac Bee Cave responded

Hunter, Thank you so much for your fantastic review! We’re thrilled to hear that Sam’s quick response and knowledge, along with Sandra’s professionalism in the finance process, made your experience at Covert Cadillac Bee Cave exceptional. It’s wonderful to know that you felt like more than just a customer and enjoyed the process of getting into your new car. We truly appreciate your kind words and look forward to helping you with any future needs. Enjoy your new ride and have fun with it!

Covert Cadillac Bee Cave responded

Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us at Covert Cadillac Bee Cave. Matt is indeed a fantastic asset to our team, and we’re thrilled to know his help has made a difference for you. Your satisfaction is our top priority, and it’s always wonderful to hear when our efforts are appreciated. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for being such a valued customer!

Covert Cadillac Bee Cave responded

Paul, Thank you for your feedback and for your continued trust in our service! We're thrilled to hear that Wade provided fantastic service, as always. We appreciate your insight regarding the front end air valance/diffuser design and will certainly pass your feedback along to Cadillac for further review. If you have any more concerns or need additional assistance, please don't hesitate to reach out. We look forward to seeing you again at Covert Cadillac Bee Cave!