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Covert Cadillac Bee Cave

Austin, TX

4.7
194 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 194 reviews

April 18, 2025

Great customer service from the beginning to the end of my car repair. Zach and Jennifer took great care of me throughout the entire process. More

by KATLILLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
April 15, 2025

Everyone was very friendly. Dealership was nicely appointed. A very nice waiting area with lots of amenities. More

by Blueseagle
Recommend Dealer
Yes
Employees Worked With
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Alex was great to work with. Very personable . Found us the right vehicle. We look forward to the ride. More

by Blueseagle
Recommend Dealer
Yes
Employees Worked With
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

I received prompt, courteous service in very pleasant surroundings. Wade is my go-to guy and I look forward to working with him again. More

by JLSCOTT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cunningham, Wade
April 10, 2025

Alan Deck and Juan Carlos at Bee Caves were great to work with. I had done a lot of research and knew what I wanted in a new car. They listened to me and were very patient with all of my questions. I love my More

by Becky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sousa Finance
Apr 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you so much for the wonderful review! We're thrilled to hear that Arron Deck and Juan Carlos at Covert Cadillac Bee Cave provided a great experience and took the time to listen and answer all your questions. It’s always our goal to match the right vehicle with the right person, and we’re so glad you found exactly what you were looking for in your new CT5. We hope you enjoy every mile and look forward to being here for you in the years to come. Congratulations again, and thank you for choosing Covert Cadillac Bee Cave! Best regards, Covert Cadillac Bee Cave Team

April 09, 2025

Overall my experience was alright. The only issue I have with them is that my challenger was sold to me without having the state inspection done to it!! I also noticed that my back tir More

by oscarhernandez78704
Purchase Time
Recommend Dealer
No
Employees Worked With
Chance Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. You're absolutely right, and we want to acknowledge that we made a mistake in delivering your vehicle without completing the state inspection. That should not have happened, and we sincerely apologize for the oversight. We’re glad your salesperson responded quickly and worked to get that taken care of, and as a gesture of apology, our manager filled up your gas tank to help offset the inconvenience. While we know that doesn’t completely make up for the frustration, we hope it showed our effort to make things right. We also hear your concerns about communication, and we agree—no customer should ever feel like they’re being put on the back burner. We’re taking your feedback seriously and using it to improve how we stay in touch with our customers after the sale. Thank you again for giving us the opportunity to earn your business. We do hope you’re enjoying your Challenger, and if there’s anything more we can do to assist you, please don’t hesitate to reach out.

April 08, 2025

Wade was attentive and managed to wrangle me a loaner vehicle even though they were out of loaner vehicles. Vehicle was fixed overnight. More

by brian@brianroark.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
Apr 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for the great review! We're so glad to hear that Wade took such good care of you during your visit to Covert Cadillac Bee Cave. Going the extra mile—like securing a loaner vehicle when none were available—is exactly the kind of service we strive to provide. We’re happy your vehicle was repaired quickly and appreciate you trusting us with your service needs. Don’t hesitate to reach out if there’s anything we can help with in the future! Best regards, Covert Cadillac Bee Cave Team

April 07, 2025

The service and personal commitment to communication and satisfaction was noteworthy. The time and energy was focused and the contact was a great listener committed to highest level of engagement. I would More

by cathy.strange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sohail and Sandra Borrego
Apr 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for the incredible review! We're thrilled to hear that your experience at Covert Cadillac Bee Cave stood out for its exceptional service and commitment to communication. Our team takes great pride in delivering a personalized and attentive experience, and it means a lot to know that came through during your visit. We truly appreciate your high recommendation and look forward to continuing to provide that same top-level care anytime you need us. Best regards, Covert Cadillac Bee Cave Team

April 03, 2025

Wade is always patient and informative. He was the 1st advisor when I bought the car and since then. The whole department is awesome. Thanks for the beverages and snacks. More

by izamarron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham- Service Advisor
Apr 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you so much for the kind words! We're thrilled to hear that Wade has been consistently patient and informative throughout your journey with us at Covert Cadillac Bee Cave. It’s always great to know that our service department continues to meet your expectations—and we’re glad you enjoyed the beverages and snacks too! We truly appreciate your continued trust and look forward to serving you for many more visits to come. Best regards, Covert Cadillac Bee Cave Team

April 02, 2025

Professional and proficient in the vehicle’s capabilities. Will be returning to purchase more vehicles in the future. More

by Bran0879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adler Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra
Apr 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for the great review! We're so glad to hear that your experience at Covert Cadillac Bee Cave was both professional and informative. Our team takes pride in knowing our vehicles inside and out, and it’s wonderful to know that made a difference for you. We truly appreciate your trust and look forward to helping you with future vehicle purchases. See you next time! Best regards, Covert Cadillac Bee Cave Team

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