
Covert Cadillac Bee Cave
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Everyone was very friendly. Dealership was nicely appointed. A very nice waiting area with lots of amenities. Dealership was nicely appointed. A very nice waiting area with lots of amenities. More
Alex was great to work with. Very personable . Found us the right vehicle. We look forward to the ride. Very personable . Found us the right vehicle. We look forward to the ride. More
Alan Deck and Juan Carlos at Bee Caves were great to work with. I had done a lot of research and knew what I wanted in a new car. They listened to me and were very patient with all of my questions. I love my with. I had done a lot of research and knew what I wanted in a new car. They listened to me and were very patient with all of my questions. I love my new CT5 and look forward to driving it for years to come. More
Overall my experience was alright. The only issue I have with them is that my challenger was sold to me without having the state inspection done to it!! I also noticed that my back tir The only issue I have with them is that my challenger was sold to me without having the state inspection done to it!! I also noticed that my back tires were bald. As soon as I noticed I sent a picture of it to my salesman . He immediately called me and said that they sold me the car without doing the state inspection on it! So he asked for me to bring it back so it could be done. I asked if the was any way I could get 2 new tires for the back Because mine where bald (almost no tread!) he said he could sale me 4 new ones for 600. They very good about wanting to get you to come into the dealership to buy a car! BUT once you purchase a car, it’s very hard to get a hold of them or have them get ahold of you! I feel as a salesman you never put any of your customers on the back burner. The least you could do is send them a text to let them know you are busy … But I also feel that they only do this with a certain type of people they know who they can do it on and who they can’t I’m being GENEROUS when I give these people a three out of five star rating. I’m not lying when I say I’ve had better customer service coming from a small mom and pop Dealership than I did with this one. More
Wade was attentive and managed to wrangle me a loaner vehicle even though they were out of loaner vehicles. Vehicle was fixed overnight. vehicle even though they were out of loaner vehicles. Vehicle was fixed overnight. More
The service and personal commitment to communication and satisfaction was noteworthy. The time and energy was focused and the contact was a great listener committed to highest level of engagement. I would satisfaction was noteworthy. The time and energy was focused and the contact was a great listener committed to highest level of engagement. I would recommend at the top level. More
Wade is always patient and informative. He was the 1st advisor when I bought the car and since then. The whole department is awesome. Thanks for the beverages and snacks. He was the 1st advisor when I bought the car and since then. The whole department is awesome. Thanks for the beverages and snacks. More
Professional and proficient in the vehicle’s capabilities. Will be returning to purchase more vehicles in the future. capabilities. Will be returning to purchase more vehicles in the future. More