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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
178 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 178 reviews

October 19, 2024

Lance was respectful and efficient. He is knowledgeable and well versed in providing the information I wanted. Mechanics were respectful of my older GMC. The service is always great. More

by PDWILLIFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
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Oct 21, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind review! We're thrilled to hear that Lance provided you with respectful, efficient service and that you felt well informed throughout the process. At Covert Buick GMC Bee Cave, we take pride in treating every vehicle, whether new or old, with the utmost care and respect. It's wonderful to know that our mechanics lived up to your expectations, and we're grateful for your continued trust in our service team. We look forward to serving you and your GMC again in the future! If you need anything, don’t hesitate to reach out.

October 19, 2024

Jeff was fantastic to work with. He was honest and transparent. Covert is blessed to have him on the team. More

by kristen.ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Barnett
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Oct 21, 2024 -

Covert Buick GMC Bee Cave responded

Kristen, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jeff provided you with an honest and transparent experience. At Covert Buick GMC Bee Cave, we’re proud to have team members like Jeff who are committed to delivering exceptional service. Your kind words mean a lot, and we feel truly fortunate to have him on our team as well. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

October 18, 2024

It was great working with jeff. and we'll definitely recommend to friends and family More

by IMRANDHUKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Oct 21, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind review! We're delighted to hear that you had a great experience working with Jeff. At Covert Buick GMC Bee Cave, we strive to provide top-notch service, and it’s wonderful to know Jeff exceeded your expectations. We truly appreciate your recommendation to friends and family, and we look forward to assisting you again in the future! If there’s anything else we can do for you, please don’t hesitate to reach out.

October 17, 2024

Sara was very helpful and was always readily available to answer my many many questions. She made out buying experience easy and hassle free More

by Pulpo0508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Boice
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Oct 17, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We're thrilled to hear that Sara was able to make your buying experience easy and hassle-free. At Covert Buick GMC Bee Cave, we pride ourselves on providing exceptional customer service, and it's wonderful to know that Sara was always readily available to assist with all your questions. We appreciate your business and look forward to serving you again in the future!

October 17, 2024

Great job by Ryan and Hunter. Solidified deal on phone and happy with overall experience. More

by sford3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Feltner
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Oct 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your review! We’re thrilled to hear that Ryan and Hunter made your experience at Covert Buick GMC Bee Cave seamless and that everything went smoothly over the phone. We’re glad you’re happy with the overall experience, and if you ever need anything in the future, we’ll be here to help. Enjoy your new vehicle! 😊

October 15, 2024

Gregg did an excellent job explaining the features of the Denali Ultimate and AT4X helping to make my purchasing decision and making the deal on my trade in and new truck purchase easy as was the paperwork s More

by rustysmith2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Covert Buick GMC Bee Cave responded

Rusty, Thank you so much for sharing your experience! We’re thrilled to hear that Gregg provided excellent guidance in helping you explore the features of the Denali Ultimate and AT4X. At Covert Buick GMC Bee Cave, we strive to make the entire purchasing process seamless, from trade-ins to finalizing paperwork. It’s great to know that Gregg made it easy for you. Congratulations on your new truck, and we’re here anytime you need further assistance or have any questions! Enjoy the ride!

October 12, 2024

Taylor was a great help, we were in contact since the beginning of the summer and he stayed in contact with us until we made our purchase. He is a great communicator and got us exactly what we were looki More

by keithcrawford0316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Covert Buick GMC Bee Cave responded

Keith, Thank you for your kind words! We’re so glad to hear that Taylor was such a great help throughout your car-buying journey at Covert Buick GMC Bee Cave. His dedication to communication and understanding your needs is what we strive for. We appreciate your trust in us and hope you enjoy your new vehicle! If you need anything else in the future, don’t hesitate to reach out.

October 12, 2024

Great customer service and attention to detail on everything asked about to check on on the vehicle, including a rattle, so overall great experience! More

by mljohnson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 14, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your fantastic review! We’re so glad to hear that you received great customer service and that our team at Covert Buick GMC Bee Cave paid close attention to all your concerns, including the rattle. We aim to ensure every detail is addressed for a smooth experience. If you need any further assistance or have more questions, feel free to reach out. We’re here to help!

October 12, 2024

Taylor is a great salesman he helped us all summer until we found a deal that worked for both of us. More

by keithcrawford0316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Covert Buick GMC Bee Cave responded

Keith, Thank you for your wonderful review! We’re thrilled to hear that Taylor provided you with such dedicated service at Covert Buick GMC Bee Cave throughout your search. It’s great to know he was able to help you find a deal that worked perfectly for you. If you need anything else or have more questions in the future, don’t hesitate to reach out. Enjoy your new vehicle!

October 10, 2024

It was an easy and straight forward process and the service was great. Thanks for the help. More

by theboatyard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We’re glad to hear that you found the process easy and straightforward, and that you received great service. If you have any further comments or suggestions, please feel free to share. We appreciate your support and hope to assist you again in the future!

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