Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Covert Buick GMC Bee Cave
Austin, TX
233 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 233 reviews
July 27, 2023
They sold me a car without having possession of the title. I investigated this and it was an illegal act on their part. Took me months to get my license plates because of the delay. I am considering re title. I investigated this and it was an illegal act on their part. Took me months to get my license plates because of the delay. I am considering reporting this dealership to the Texas DMV. Also the staff is not helpful, I would call and leave messages, no one ever got back to me. I have emailed the manager, Hunter multiple times and he has yet to get back to me. Also, the used car I bought had a lot of small things that needed to get fixed (busted speaker, broken tailgate) that should have been fixed by dealership. Avoid this place, they run a corrupt business and are very disorganized. More
by bobhorse
Employees Worked With
Hunter Hale, Daniel Flores
July 03, 2023
Have a deal made with dealership, had to wait on financing to go thru. Today while on the way to pickup the 2 vehicles we purchased online, the General sales manager called to say the deal was off financing to go thru. Today while on the way to pickup the 2 vehicles we purchased online, the General sales manager called to say the deal was off as it’s now a new month. The trucks are already paid for, we are 2 hours away from their location to pick them up. Really, is this how you do business. Better check with the financing guy as he already has the money in the bank for them. Dont waste your time dealing with these guys. What a joke. More
by Retiredbc473
Employees Worked With
Hunter
June 08, 2023
Was ready to purchase 2 identical GMC Sierra 1500 advertised for $42895. When I get the quote they put on their “dealer added protection package for $2794”. What a load of BS. You and I both know advertised for $42895. When I get the quote they put on their “dealer added protection package for $2794”. What a load of BS. You and I both know that they really didnt do anything to the trucks but are trying to make up for their “dealer discount”. Dont advertise a price if you have no intention of selling it for that price. Will definitely go somewhere else to purchase my vehicles. More
by Retiredbc473
Employees Worked With
Marco
