Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
211 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
Contact Dealership

16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

Directions

By Type

Showing 211 reviews

August 09, 2024

Transparent, friendly, efficient and courteous. Place never seems like chaos . Does their best to go above and beyond More

by LCHAVEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
Report | Print
Aug 12, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We’re delighted to hear that you found your experience at Covert Buick GMC Bee Cave to be transparent, friendly, efficient, and courteous. It’s great to know that our team’s efforts to go above and beyond made a positive impact and that our dealership maintained a sense of calm and order. We appreciate your feedback and look forward to continuing to provide excellent service. If you need anything else or have more questions, please don’t hesitate to reach out. Thank you for choosing us!

August 08, 2024

GMC at Bee Cave, TX is an amazing dealership. Chase Smiley assisted me with the process and he was professional, helpful, kind and SO patient throughout the entire time. Daniel Flores at More

by luiswalls2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley, Daniel Flores
Report | Print
Aug 08, 2024 -

Covert Buick GMC Bee Cave responded

Luis, Thank you for the wonderful review! We're delighted to hear that Chase Smiley provided you with professional, helpful, and patient service. It's also great to know that Daniel Flores made the financing process smooth and easy. At Covert Buick GMC Bee Cave, we pride ourselves on delivering top-notch service, and it's feedback like yours that inspires us to keep up the good work. We truly appreciate your recommendation and look forward to assisting you again in the future!

August 08, 2024

Priceless- Like a Mastercard commercial. ..Covert GMC Bee Cave powered by Joe Griffin, John Freeland, Scott Murray and Matt Bennett. That's a winning combination all day, every day!! More

by ga22peden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Griffin, John Freeland, and indirectly (Scott Murray and Matt Bennett)
Report | Print
Aug 08, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your incredible review! We’re thrilled to hear that your experience at Covert Buick GMC Bee Cave was so positive. Joe Griffin, John Freeland, Scott Murray, and Matt Bennett are indeed a fantastic team, and we’re glad their dedication made such an impact. Your kind words truly mean a lot to us. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Covert Buick GMC Bee Cave!

August 08, 2024

Great customer service. Roman made it happen for us. 10/10 recommend… Go see Roman for your dream car. More

by Iyanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
Report | Print
Aug 08, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your wonderful review! We’re thrilled to hear that Roman provided you with exceptional service and helped you find your dream car. At Covert Buick GMC Bee Cave, we strive to make every customer’s experience top-notch, and it's great to know Roman hit the mark. Your recommendation means a lot to us. If you need anything else or have more questions, don’t hesitate to reach out. Enjoy your new car, and have a fantastic day!

August 08, 2024

The dealership and the employees there made my wife and I feel warm and welcomed. The experience was quick and easy. We have been loyal customers for over 20 years with the Covert family. More

by CORYBREDDING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Campion
Report | Print
Aug 08, 2024 -

Covert Buick GMC Bee Cave responded

Cory, Thank you so much for your wonderful review! We're thrilled to hear that you and your wife felt warmly welcomed and had a quick and easy experience at Covert Buick GMC Bee Cave. It's always our goal to provide exceptional service, and we're grateful for your loyalty over the past 20 years. If you need anything in the future, please don't hesitate to reach out. We look forward to continuing to serve you!

August 07, 2024

15. 5 hours to do brake job of 4 rotors, and pads. This was with appointment and parts in stock on site. More

by baker_mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacy, Matt, Jerome,
Report | Print
Aug 14, 2024 -

Covert Buick GMC Bee Cave responded

Mike, Thank you for sharing your experience. I apologize for the extended time it took to complete the brake job. This is not the level of service we aim to provide. I understand how frustrating this must have been, especially with an appointment and parts already available. Your feedback is important, and we will use it to review and improve our service process. If you have any further concerns or if there's anything else we can do for you, please don't hesitate to reach out.

August 07, 2024

Very easy process. My service advisor, Matt Bennett, did a terrific job in coordinating my repairs. Jerome took me to my office. I had a great conversation with him. H More

by DGORDON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett/Jerome
Report | Print
Aug 07, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review! We're delighted to hear that your experience with Covert Buick GMC Bee Cave was so positive. We're especially pleased that Matt Bennett provided excellent service in coordinating your repairs and that Jerome made your visit even more enjoyable with his friendly conversation. We’re proud to have such dedicated team members who contribute to making our dealership a great place. If you need anything else, please don’t hesitate to reach out. Thanks again for your kind words!

May 24, 2024

Very pleasant experience. My sales associate, Jennifer Kubly, was outstanding. I highly recommend her. All of the people at Covert Bee Caves were very welcoming and profession More

by a nobody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Kubly and Ron
Report | Print
July 27, 2023

They sold me a car without having possession of the title. I investigated this and it was an illegal act on their part. Took me months to get my license plates because of the delay. I am considering re More

by bobhorse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter Hale, Daniel Flores
Report | Print
July 03, 2023

Have a deal made with dealership, had to wait on financing to go thru. Today while on the way to pickup the 2 vehicles we purchased online, the General sales manager called to say the deal was off More

by Retiredbc473
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter
Report | Print
1
...
20
21
22