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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
198 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 198 reviews

December 09, 2024

Professional and friendly service from sales and finance individuals. Keith and Caitlin were a pleasure to work with. More

by ANITA_THURMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caitlin Lawson, Keith Rodriguez
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Dec 26, 2024 -

Covert Buick GMC Bee Cave responded

(Not sure why the comments are 5 star yet only 1 star was clicked on....) Thank you for sharing your wonderful feedback! We’re delighted to hear that your experience at Covert Buick GMC Bee Cave was professional and friendly. Keith and Caitlin are fantastic team members, and we’re so pleased they made your time with us such a pleasure. Providing exceptional service is always our goal, and it’s rewarding to know we met your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

December 05, 2024

I'll never buy a car from Covert again. I found dents after having the car a couple days. They asked what happened and said it was fine when it left. I've bought four cars from Covert (t More

by cb1900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your concerns. We genuinely regret to hear about your experience and understand your frustration. Customer satisfaction is extremely important to us, and we strive to ensure every vehicle meets our high standards before leaving our care. Your loyalty over the years has not gone unnoticed, and we sincerely value the opportunity to make this right.

December 04, 2024

Great dealership with competent people. Would recommend this dealership to my family and friends. Thanks More

by COPETEX3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our team at Covert Buick GMC Bee Cave. It means a lot to us that you would recommend our dealership to your family and friends—that’s the highest compliment we could receive! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

December 02, 2024

Professional attentive service in a timely manner. Don’t like doing service work but they make it easy. Thanks! More

by KERRY.WIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Campion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your feedback! We’re so glad to hear that the team at Covert Buick GMC Bee Cave made your service experience easy and stress-free. Providing professional, attentive service in a timely manner is always our goal, and it’s great to know we succeeded for you. If there’s anything else we can assist you with, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again!

December 02, 2024

The dealership is extremely clean and had great amenities in the waiting area. My service advisor Matt Bennett is extremely knowledgeable and very helpful. More

by CHRIS@LOEPERLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
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Dec 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you, Chris, for taking the time to share your experience! We’re thrilled to hear that you enjoyed our clean dealership and the amenities in the waiting area—we want every visit to Covert Buick GMC Bee Cave to be as comfortable and convenient as possible. It’s also wonderful to know that Matt Bennett provided you with such knowledgeable and helpful service. We’re proud to have him on our team and will make sure he hears your kind words. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!

December 02, 2024

As always, fast and friendly service, Covert always seems to have the vehicle im in the market for, and Chase Smiley always takes amazing care of me. More

by tj44
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that our fast and friendly service continues to meet your expectations and that Chase Smiley has been taking such great care of you. He’s a valued member of our team, and we’ll be sure to pass along your compliments. At Covert Buick GMC Bee Cave, we take pride in having the right vehicle for every customer, and we're so glad we could help you find exactly what you were looking for. If there's anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future! Drive safe and take care! 🚗✨

November 29, 2024

Marcus was responsive, courteous and professional. We were very pleased with the experience of working with Covert Bee Caves. More

by Dstewart14
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that Marcus provided you with such a responsive, courteous, and professional experience. At Covert Buick GMC Bee Cave, we strive to make every visit as smooth and enjoyable as possible, and it’s wonderful to know we met your expectations. Your satisfaction means everything to us, and we’re so pleased you had a positive experience. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!

November 26, 2024

Want to say thank you for the professional experience I received from sales and finance team. The process was smooth and we completed transaction timely which I appreciate More

by barter62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for sharing your experience! We’re delighted to hear that our sales and finance teams at Covert Buick GMC Bee Cave provided you with a professional and smooth transaction. Ensuring a timely and efficient process is always our goal, and it’s wonderful to know we met your expectations. If there’s anything more we can do for you or if you have any questions about your new vehicle, don’t hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future!

November 24, 2024

Very pleased with service. Comfortable waiting area and Matt kept me informed of when car would be ready. Highly recommend. More

by judyest2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind review! We’re thrilled to hear that you were very pleased with the service you received at Covert Buick GMC Bee Cave. Providing a comfortable and stress-free experience is always our goal, and we’re glad you enjoyed the waiting area and Matt’s excellent communication throughout your visit. Your recommendation means a lot to us! If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!

November 22, 2024

Caitlan was great! Best car salesperson I have ever worked with. She was so attentive to us. Thanks Caitlan More

by sagehillranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlan Lawson...sales....I'm giving 5 stars
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Dec 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your fantastic review! We’re thrilled to hear that Caitlan provided you with such an exceptional experience at Covert Buick GMC Bee Cave. It’s wonderful to know she made such a positive impression with her attentiveness and professionalism. We’re proud to have her on our team, and we’ll be sure to share your kind words with her. If there’s anything more we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!

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