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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
197 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 197 reviews

August 15, 2024

I am always pleased with the amazing service and attention to detail and courtesy shown by everyone at this dealership. They are professional in the fullest meaning of the word! More

by JERRYRANKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett, Scot Murray, Mechanic
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Aug 16, 2024 -

Covert Buick GMC Bee Cave responded

Jerry, Thank you so much for your wonderful review! We’re delighted to hear that you’re consistently pleased with the service, attention to detail, and courtesy provided by everyone at Covert Buick GMC Bee Cave. Our team takes great pride in delivering professional and top-notch service, so it’s rewarding to know that our efforts are making a positive impact. We look forward to continuing to serve you with the highest level of professionalism!

August 15, 2024

Always fast and friendly service at Covert Bee Cave. They fixed my problem and washed by car for me! More

by 714college
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Aug 16, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for the great feedback! We’re thrilled to hear that you experienced fast and friendly service at Covert Buick GMC Bee Cave. It’s our goal to not only fix your car’s issues but to also make sure you leave with a smile. We’re glad you appreciated the extra touch of a car wash. If you need anything else, we’re here to help!

August 14, 2024

There were some issues that came up with the deal but they took care of it. Thanks More

by lovelljeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cabrera
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Aug 14, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your feedback and for giving us the opportunity to resolve the issues you encountered. We’re glad to hear that the team at Covert Buick GMC Bee Cave was able to address and take care of the situation for you. Your satisfaction is our priority, and we appreciate your understanding and patience. If there’s anything else we can assist you with or if you have any further questions, please feel free to reach out. Thanks again for your review!

August 14, 2024

Hunter Norwood did an awsome job! !!! His customer service was timely and on point.Heck of a job sealing the deal on the vehicle we wanted! More

by tshaw7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
Report | Print
Aug 15, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your fantastic review! We’re thrilled to hear that Hunter Norwood provided you with exceptional service and helped you secure the vehicle you wanted. At Covert Buick GMC Bee Cave, we pride ourselves on delivering outstanding customer experiences, and it’s great to know Hunter made a positive impact. If you need anything else or have further questions, don’t hesitate to reach out. Enjoy your new vehicle!

August 13, 2024

Great service! ! From greeting me at my car to the friendly checkout, I couldn't be more pleased to pay for a job well done!! Shawn, Scot, an Wyatt deserve ALL the s More

by JESQUIVEL241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Byrd, Wyatt Cross, Scot Murray
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Aug 13, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your wonderful review! We’re delighted to hear that Shawn, Scot, and Wyatt provided you with exceptional service from start to finish at Covert Buick GMC Bee Cave. It’s great to know that you were pleased with every aspect of your experience, from the warm greeting to the friendly checkout. We appreciate your kind words and are thrilled that our team made such a positive impression. If you need anything else or have more questions, we’re always here to help. Thanks again for your support and for choosing us!

August 13, 2024

I have never had a saleswoman worked this hard on a deal to get me just what I wanted and the best deal possible. Great Experience! More

by ronny.williams66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Johnson
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Aug 13, 2024 -

Covert Buick GMC Bee Cave responded

Ronny, Thank you for sharing your experience with us! We’re thrilled to hear that our saleswoman went above and beyond to get you exactly what you wanted and the best deal possible. At Covert Buick GMC Bee Cave, we’re dedicated to providing exceptional service, and it’s wonderful to know that you had a great experience. If you need anything else or have more questions in the future, we’re always here to help. Thanks again for your kind words and for choosing us!

August 13, 2024

Came in to test drive a Canyon for my wife and ended up buying a 1/2 ton Denali truck. Chase and his team did a great job! More

by jeff@keelingcompany.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
Report | Print
Aug 13, 2024 -

Covert Buick GMC Bee Cave responded

Jeff, Thank you for sharing your experience! We’re thrilled to hear that Chase and his team at Covert Buick GMC Bee Cave provided you with excellent service. It’s great to know that what started as a test drive for a Canyon turned into the purchase of a 1/2 ton Denali truck! We appreciate your trust in us and are glad we could help you find the perfect vehicle. If you need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy your new Denali, and thanks again for choosing us!

August 13, 2024

Taylor knew exactly what I was looking for and made it super easy to show up at the dealership, test drive, talk it through then he really went over and beyond to be sure I felt at ease in completing the More

by Gwendolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor, Daniel
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Aug 13, 2024 -

Covert Buick GMC Bee Cave responded

Gwendolyn, Thank you for your amazing review! We're thrilled to hear that Taylor provided you with such a seamless and stress-free experience at Covert Buick GMC Bee Cave. It’s wonderful to know that he understood your needs, made the process easy, and went above and beyond to ensure you were comfortable every step of the way. We’re also delighted that Daniel in financing made the paperwork process smooth and efficient. Your satisfaction is our top priority, and we’re so glad we could deliver on that promise. If you need anything else or have more questions in the future, we’re here for you. Enjoy your new Jeep, and thanks again for your kind words!

August 13, 2024

Perfect service. Everyone was super. Will be back to buy another vehicle. I am thinking about the 2025 Buick Enclave More

by llhmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Ron
Report | Print
Aug 13, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a perfect experience with us at Covert Buick GMC Bee Cave. It’s fantastic to know that our team made such a positive impression. We’ll be excited to assist you with your next vehicle purchase, especially if you’re considering the 2025 Buick Enclave—it’s an excellent choice! Whenever you’re ready, feel free to reach out, and we’ll be here to help you find the perfect vehicle. Thanks again for your support, and we look forward to seeing you soon!

August 13, 2024

Service was quick and easy. No hassle! Lantz the service rep got my tire fixed and back on the road the same day. Thanks More

by ACEKING121410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz
Report | Print
Aug 13, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your follow-up review! We truly appreciate your high praise for Ms. Jennifer Estrada. At Covert Cadillac Bee Cave, we’re incredibly fortunate to have team members like her who go above and beyond to ensure exceptional service. We’ll certainly take your feedback into consideration and share your kind words with her. Thank you for taking the time to recognize her efforts and for choosing Covert Cadillac Bee Cave!

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