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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
178 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 178 reviews

August 08, 2024

Priceless- Like a Mastercard commercial. ..Covert GMC Bee Cave powered by Joe Griffin, John Freeland, Scott Murray and Matt Bennett. That's a winning combination all day, every day!! More

by ga22peden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Griffin, John Freeland, and indirectly (Scott Murray and Matt Bennett)
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Aug 08, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your incredible review! We’re thrilled to hear that your experience at Covert Buick GMC Bee Cave was so positive. Joe Griffin, John Freeland, Scott Murray, and Matt Bennett are indeed a fantastic team, and we’re glad their dedication made such an impact. Your kind words truly mean a lot to us. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Covert Buick GMC Bee Cave!

August 08, 2024

Great customer service. Roman made it happen for us. 10/10 recommend… Go see Roman for your dream car. More

by Iyanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
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Aug 08, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your wonderful review! We’re thrilled to hear that Roman provided you with exceptional service and helped you find your dream car. At Covert Buick GMC Bee Cave, we strive to make every customer’s experience top-notch, and it's great to know Roman hit the mark. Your recommendation means a lot to us. If you need anything else or have more questions, don’t hesitate to reach out. Enjoy your new car, and have a fantastic day!

August 07, 2024

15. 5 hours to do brake job of 4 rotors, and pads. This was with appointment and parts in stock on site. More

by baker_mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacy, Matt, Jerome,
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Aug 14, 2024 -

Covert Buick GMC Bee Cave responded

Mike, Thank you for sharing your experience. I apologize for the extended time it took to complete the brake job. This is not the level of service we aim to provide. I understand how frustrating this must have been, especially with an appointment and parts already available. Your feedback is important, and we will use it to review and improve our service process. If you have any further concerns or if there's anything else we can do for you, please don't hesitate to reach out.

August 07, 2024

Very easy process. My service advisor, Matt Bennett, did a terrific job in coordinating my repairs. Jerome took me to my office. I had a great conversation with him. H More

by DGORDON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett/Jerome
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Aug 07, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review! We're delighted to hear that your experience with Covert Buick GMC Bee Cave was so positive. We're especially pleased that Matt Bennett provided excellent service in coordinating your repairs and that Jerome made your visit even more enjoyable with his friendly conversation. We’re proud to have such dedicated team members who contribute to making our dealership a great place. If you need anything else, please don’t hesitate to reach out. Thanks again for your kind words!

May 24, 2024

Very pleasant experience. My sales associate, Jennifer Kubly, was outstanding. I highly recommend her. All of the people at Covert Bee Caves were very welcoming and profession More

by a nobody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Kubly and Ron
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July 27, 2023

They sold me a car without having possession of the title. I investigated this and it was an illegal act on their part. Took me months to get my license plates because of the delay. I am considering re More

by bobhorse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter Hale, Daniel Flores
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July 03, 2023

Have a deal made with dealership, had to wait on financing to go thru. Today while on the way to pickup the 2 vehicles we purchased online, the General sales manager called to say the deal was off More

by Retiredbc473
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter
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June 08, 2023

Was ready to purchase 2 identical GMC Sierra 1500 advertised for $42895. When I get the quote they put on their “dealer added protection package for $2794”. What a load of BS. You and I both know More

by Retiredbc473
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Marco
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