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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
211 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 211 reviews

August 28, 2024

Getting a prompt appointment was easy online. My service advisor, Shawn Byrd, got my truck right in and it was ready to go in a short time. I recommend them. More

by golf4bill2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Byrd
Report | Print
Aug 29, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your great review! We’re glad to hear that scheduling your appointment with Covert Buick GMC Bee Cave was easy and that Shawn Byrd provided you with prompt and efficient service. It’s always our goal to ensure a smooth and speedy experience for our customers. We appreciate your recommendation and are pleased that your truck was ready to go quickly. If you need any further assistance or have more questions in the future, don’t hesitate to reach out. Thanks again for choosing Covert Buick GMC Bee Cave!

August 28, 2024

Great, clean and Matt listened. I’m all about customer service. Will be returning when I have service needs. More

by GARCIAM2615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 29, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Covert Buick GMC Bee Cave and that Matt provided attentive and effective service. We take pride in offering exceptional customer service, and it’s wonderful to know that it made a difference for you. We look forward to assisting you with your future service needs and ensuring that your next visit is just as positive. If you have any questions or need anything in the meantime, please feel free to reach out. Thanks again for your feedback and for choosing Covert Buick GMC Bee Cave!

August 27, 2024

delivery any where in Texas for free and bought vehicle not even stepping foot in dealership. More

by Thomasparker671@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RonMcGuire and Mr Flores
Report | Print
Aug 27, 2024 -

Covert Buick GMC Bee Cave responded

Thomas, Thank you for your review! We’re thrilled to hear that you had such a convenient and seamless experience with Covert Buick GMC Bee Cave. Offering free delivery anywhere in Texas and facilitating a purchase without needing to step foot in the dealership are part of our commitment to making your vehicle buying experience as easy as possible. If you have any more questions or need further assistance, feel free to reach out. Thanks again for choosing Covert Buick GMC Bee Cave!

August 26, 2024

Jennifer Kubly was great to work with, very professional and friendly. Knowledgeable of the business and made the buying process seamless. I would definitely buy another vehicle from Jennifer and Covert More

by RC Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Kubly
Report | Print
Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We're thrilled to hear that Jennifer Kubly provided you with a professional and friendly experience. At Covert Buick GMC Bee Cave, we pride ourselves on making the buying process as smooth as possible, and it's wonderful to know that Jennifer’s expertise and approach helped achieve that for you. We look forward to assisting you with any future vehicle needs. Thanks again for choosing Covert Buick GMC Bee Cave!

August 26, 2024

Very professional and friendly staff. Made sure I was completely taken care of and the cleanest dealership I have ever been to More

by sgonzalez1377
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shelby and Susan
Report | Print
Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team at Covert Buick GMC Bee Cave. Our staff takes pride in being both professional and friendly, and we’re glad to know you felt well taken care of. We also work hard to maintain a clean and welcoming environment, so your compliments mean a lot to us. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to seeing you again!

August 25, 2024

Friendly no hassle service. Cannot ask for a better sales person and finance person. I would buy there again, even though it was a 5 Hour Drive to the dealership. More

by cmcyoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Washington
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Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed friendly, no-hassle service at Covert Buick GMC Bee Cave and that both our sales and finance teams made a positive impression. It’s especially rewarding to know that your 5-hour drive was worth it for the experience we provided. We truly appreciate your willingness to travel and look forward to the opportunity to assist you again in the future. If you need anything, don’t hesitate to reach out!

August 25, 2024

Very professional and fast to buy a vehicle. Facilities are clean and high end. Will recommend to others. More

by VITABC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your positive review! We’re thrilled to hear that you found our process at Covert Buick GMC Bee Cave to be professional and efficient. Our team is dedicated to providing a high-quality experience, and we’re glad our clean and high-end facilities made a good impression. We appreciate your recommendation and look forward to assisting you and your friends in the future. If you need anything else, just let us know!

August 25, 2024

Fantastic customer service. I was fully supported for the trade in of my Volvo XC90 for my purchase of a new 2024 Denali XL. Fantastic Support from Michael in Financial (Austin More

by Francesca Ciliberti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Johnson and Michael Ojeda
Report | Print
Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Francesca, Thank you for sharing your experience with us! We’re delighted to hear that you had fantastic customer service at Covert Buick GMC Bee Cave. It’s wonderful to know that Michael and Greg provided the support you needed for your trade-in and new purchase. We’re thrilled you had a pleasant transaction, and we look forward to assisting you again in two years when your oldest son is ready for his truck. If you need anything in the meantime, don’t hesitate to reach out. Thank you for choosing us!

August 25, 2024

Ron was great to work with. He was very knowledgeable and helpful. The transaction was very quick and smooth.. More

by jerryagross
Recommend Dealer
Yes
Employees Worked With
Ron Mc guire
Report | Print
Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Jerry, Thank you for your kind words! We’re delighted to hear that Ron at Covert Buick GMC Bee Cave provided you with knowledgeable and helpful service, and that your transaction was quick and smooth. We strive to make every experience as efficient and pleasant as possible, and it’s great to know we succeeded. If you need any further assistance or have more questions, please don’t hesitate to reach out. We look forward to serving you again in the future!

August 24, 2024

I found myself in a very bad situation. I bought a 22 Buick Encore (used) from y’all last year. Friday the battery died, I live in Kyle but I got it started and drove it home. The next morn More

by BOYCEKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Bennett
Report | Print
Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Kay, I’m truly sorry to hear about the difficulties you’ve experienced. We understand how challenging your situation must be, and I apologize that we couldn’t meet your needs in the way you hoped. Your feedback is invaluable, and we will review our policies to ensure we are doing everything possible to support our customers in difficult circumstances. If you’d like to discuss this further or if there’s anything else we can do to assist you, please feel free to reach out. Thank you for sharing your experience with us.

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