Covert Buick GMC Bee Cave

This is the first time I've been grateful for the opportunity to write a review for a service appointment. I've been working with Matt Bennett and I can't say enough good things about my experiences opportunity to write a review for a service appointment. I've been working with Matt Bennett and I can't say enough good things about my experiences with him and Covert GMC. I previously owned a Nissan Titan which I loved, but the service department in Austin was so awful that I would drive down to San Marcos to have it serviced there. They were excellent, but life circumstances no longer allow me to take an entire day for regular service, so when it was time for me to look for a new vehicle, I started brand shopping. I include this fact to make the point, I'm not just buying a vehicle, I'm buying a brand and its service and dealership support. I am a cash buyer so how my investment is handled, and how I'm treated in that process is very important to me, so when my truck started malfunctioning and needed to be towed into the dealership I thought "Well now we'll see if I made a good decision or not". The specifics of what was wrong with the truck probably don't need to be fleshed out in this review, but it took several trips back to the dealership to get to the bottom of the issue. Machines break, systems fail that's an unfortunate reality of owning a car, but it's what companies do in response that sets one dealership apart from another and I'm pleased to report that Matt's attention and communication through the process made me glad that I purchased at Covert. More

Great service and follow up. Beautiful facility! Matt and Jom in service were a pleasure to deal with Beautiful facility! Matt and Jom in service were a pleasure to deal with More

It took almost 3 hrs for an oil changed , when is normally an hour to hour and half . normally an hour to hour and half . More

Hard negotiation but I think I got a fair price. Salesman was knowledgeable and pleasant to deal with. Salesman was knowledgeable and pleasant to deal with. More

Creed Sarten was absolutely excellent to work with! The entire experience at Covert Buick GMC Bee Cave was outstanding, in fact. I won't go anywhere else. The entire experience at Covert Buick GMC Bee Cave was outstanding, in fact. I won't go anywhere else. More

Jose was awesome to work with. I’ll definitely come back to Jose. I was hesitant in buying my first gmc but he walked me through it and was very knowledgeable about the truck I wan I’ll definitely come back to Jose. I was hesitant in buying my first gmc but he walked me through it and was very knowledgeable about the truck I wanted More

Matt is a great advisor and I appreciate is ability to work around my schedule to meet my needs on service and repairs work around my schedule to meet my needs on service and repairs More

Covert has done service work on my corvette and Cadillac. Did you a great job and always keep me informed Cadillac. Did you a great job and always keep me informed More

Great Dealership. I live in Colorado and had friend go look at the vehicle i wanted. Josh made this easy and did not sell the truck out from under me like another deal I live in Colorado and had friend go look at the vehicle i wanted. Josh made this easy and did not sell the truck out from under me like another dealership did in another state. John in finance has been great also with making sure everything is correct with my CU. Can't wait to pick up my new truck :) Thank you and look forward to meeting you all in a few days Lana More

Outstanding dealership. This is the way all car dealers should be. Straightforward, honest, exceptionally easy to work with. This is the way all car dealers should be. Straightforward, honest, exceptionally easy to work with. More