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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
211 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 211 reviews

September 04, 2024

What a great experience! Brandy was fantastic, Hunter worked with me to get me everything I needed. I couldn’t be happier with my Hummer and the service I received. Definitel More

by jessekgenovese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Covert Buick GMC Bee Cave responded

Jesse, Thank you for your wonderful feedback! We’re thrilled to hear that you had such a great experience at Covert Buick GMC Bee Cave. It’s fantastic to know that Brandy and Hunter provided you with excellent service and helped you get everything you needed. We’re also delighted that you’re happy with your Hummer! We look forward to welcoming you back for your next purchase. If there’s anything more we can assist you with, please let us know. Enjoy your new ride!

September 04, 2024

Marcus was great. He helped me zero in on a car that matched my wants and needs. More

by charliedewitt33
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Covert Buick GMC Bee Cave responded

Charlie, Thank you for your great feedback! We’re thrilled to hear that Marcus was able to help you find a car that perfectly matches your wants and needs. At Covert Buick GMC Bee Cave, we pride ourselves on understanding and meeting our customers' individual preferences, and it’s wonderful to know Marcus delivered on that. We appreciate your support and hope you enjoy your new vehicle! If you need anything else, don’t hesitate to reach out.

September 03, 2024

Marcus was very easy to work with. Highly recommend him as a sales person. A pleasure to work with. No pressure and very upfront. More

by jc-peters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review! We're thrilled to hear that Marcus provided you with a positive and pressure-free experience at Covert Buick GMC Bee Cave. It's great to know that his upfront and approachable style made your time with us enjoyable. We truly appreciate your recommendation and look forward to assisting you again in the future. If you have any more questions or need further assistance, feel free to reach out. Thanks again for choosing us!

September 03, 2024

Pleased with the experience that we were provided with. Taylor Norwood gave us an easy purchase experience. More

by mjseithe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your review! We’re thrilled to hear that you had a great experience with us. Taylor Norwood at Covert Buick GMC Bee Cave is dedicated to making the purchase process as smooth and enjoyable as possible, and it's wonderful to know that he succeeded in doing just that for you. If you need any further assistance or have more questions in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again!

September 03, 2024

Much better experience this time around, their team were friendly attentive, and very helpful. Defintiely would recommend. More

by CHRIS@OPENLENDING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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Sep 03, 2024 -

Covert Buick GMC Bee Cave responded

Chris, Thank you for your feedback! We're delighted to hear that you had a much better experience with our team this time. At Covert Buick GMC Bee Cave, we pride ourselves on providing friendly, attentive, and helpful service, and it's great to know we met your expectations. Your recommendation means a lot to us. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

September 03, 2024

José Cabrera was a great help, especially in Spanish. Finance seemed to be lacking in this area. More

by rmartinez78653
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your feedback! We're delighted to hear that José Cabrera was able to assist you effectively in Spanish at Covert Buick GMC Bee Cave. We understand that having support in your preferred language is important, and we appreciate your comments regarding the finance department. Your input helps us to continuously improve our services. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We're here to help!

September 03, 2024

Awesome. Easy to work with and they made the entire process stress free. Highly recommend this dealership! More

by tlp32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Diehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your fantastic review! We’re delighted to hear that your experience at Covert Buick GMC Bee Cave was smooth and stress-free. Our goal is to make the car buying process as easy and enjoyable as possible, and we’re thrilled that we met that mark for you. We truly appreciate your recommendation and look forward to assisting you with any future needs. If you have any questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us!

September 03, 2024

Tyler R. was excellent. Covert was Friendly, helpful, large inventory, beautiful clean show room, quick service. More

by just_peachy57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your fantastic review! We’re delighted to hear that Tyler R. provided you with excellent service. At Covert Buick GMC Bee Cave, we strive to offer a friendly and helpful environment with a large inventory and a clean, beautiful showroom. We’re glad to know that our quick service met your expectations. Your feedback means a lot to us, and we look forward to assisting you again in the future!

September 02, 2024

I leased hummer EV from them it was a great experience Hassel and pressure free, sales person Joe was great. More

by salims
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Griffin
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Sep 03, 2024 -

Covert Buick GMC Bee Cave responded

Salims, Thank you for your kind words! We're delighted to hear that your experience leasing the Hummer EV from Covert Buick GMC Bee Cave was hassle-free and enjoyable. Joe is indeed a fantastic salesperson, and we’re glad he made the process smooth for you. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your feedback and look forward to assisting you again!

September 02, 2024

Everyone made it a pleasant experience and gave the impression they were glad I was there. More

by roycerayy26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Andrade
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with us. At Covert Buick GMC Bee Cave, we pride ourselves on making every visit enjoyable and ensuring our customers feel valued. We look forward to serving you again soon!

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