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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
180 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 180 reviews

August 29, 2024

Great people to deal with! I literally flew in from California to buy from them! Would highly recommend them! Thanks again Marcus! More

by Bullhead D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Washington
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Aug 29, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your fantastic review! We're thrilled to hear that your experience with Covert Buick GMC Bee Cave was worth the trip from California. It’s wonderful to know that Marcus and our team were able to provide you with exceptional service and make your buying experience a memorable one. We truly appreciate your recommendation and are delighted that you had such a positive experience with us. If you have any more needs or questions in the future, please don’t hesitate to reach out. Safe travels and enjoy your new vehicle!

August 29, 2024

Matt is always awesome to work with and I look forward to my service appointments with him. Covert provides an outstanding service experience! More

by TREYKOPECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bennett
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Aug 30, 2024 -

Covert Buick GMC Bee Cave responded

Trey, Thank you for your fantastic feedback! We’re thrilled to hear that Matt consistently provides you with an outstanding service experience at Covert Buick GMC Bee Cave. It’s wonderful to know that you look forward to your service appointments with him. We appreciate your kind words and your continued trust in us. If there’s anything more we can do for you, please don’t hesitate to reach out.

August 29, 2024

Fast and easy. I got a competitive price with no games. I signed the documents remotely and they sent me the vehicle on a truck from Austin to San Antonio. Thank More

by azblue81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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Aug 30, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review! We’re delighted to hear that your experience with Covert Buick GMC Bee Cave was fast, easy, and transparent. It’s great to know that we could provide you with a competitive price and make the process convenient with remote signing and delivery. If you have any more questions or need further assistance in the future, please feel free to reach out. Enjoy your new vehicle, and thanks again for choosing us!

August 29, 2024

I recently purchased a 2024 Yukon Denali from Covert Bee Caves, and once again, the experience was outstanding. Chris Campion was my sales associate, and as always, he made the process incredibly easy and s More

by Jenny S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Campion
Report | Print
Aug 30, 2024 -

Covert Buick GMC Bee Cave responded

Jenny, Thank you so much for your glowing review! We’re thrilled to hear that your recent purchase of a 2024 Yukon Denali from Covert Buick GMC Bee Cave was outstanding and that Chris Campion once again provided you with an exceptional experience. It’s fantastic to know that Chris’s professionalism and dedication continue to make your car-buying process stress-free and seamless. Your loyalty and kind words mean a lot to us, and we’re proud to have Chris as part of our team. Thank you for recommending us and for choosing Covert Buick GMC Bee Cave for your vehicle needs. We look forward to serving you again in the future!

August 28, 2024

Great, clean and Matt listened. I’m all about customer service. Will be returning when I have service needs. More

by GARCIAM2615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 29, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Covert Buick GMC Bee Cave and that Matt provided attentive and effective service. We take pride in offering exceptional customer service, and it’s wonderful to know that it made a difference for you. We look forward to assisting you with your future service needs and ensuring that your next visit is just as positive. If you have any questions or need anything in the meantime, please feel free to reach out. Thanks again for your feedback and for choosing Covert Buick GMC Bee Cave!

August 28, 2024

Jennifer Kubly was very good. She showed us the cars we wanted to see and she sat in the car and showed us all the new items the car had. We decided to order a new Denali rather More

by olorehn
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Kubly
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Aug 28, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful feedback! We're thrilled to hear that Jennifer Kubly provided you with such a great experience during your visit to Covert Buick GMC Bee Cave. It’s fantastic that she could help you explore all the features of the cars you were interested in and assist you in ordering the new Denali. We’re confident you’ll love your new vehicle, and we look forward to seeing you again once it arrives. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for choosing Covert Buick GMC Bee Cave!

August 28, 2024

My salesperson, Chase Smiley, knew a lot about the vehicles and was very helpful as I consodered my options. . More

by bwa.texas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
Report | Print
Aug 28, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear that Chase Smiley was so knowledgeable and helpful as you explored your options. At Covert Buick GMC Bee Cave, we strive to ensure our team provides valuable insights and excellent service, and it’s great to know Chase delivered on that. If you have any more questions or need further assistance, please feel free to reach out. We look forward to seeing you again!

August 28, 2024

Professional Staff are so experienced and are so friendly and helpful for your needs and always complete and finish eveything that needs to be completed More

by mike19752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
Report | Print
Aug 28, 2024 -

Covert Buick GMC Bee Cave responded

Mike, Thank you for your kind words! We're delighted to hear that you found our staff at Covert Buick GMC Bee Cave to be both professional and friendly. It's our goal to ensure that every need is met with expertise and care, and it's wonderful to know that we’ve delivered on that promise for you. If you ever need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

August 28, 2024

ALL OF THE STAFF I HAVE MET DURING MY PURCHASE HAVE BEEN GREAT. THEY HAVE JUMPED INTO ANY CONCERN I HAD AT THE TIME. I HAD MY TRUCK DELIVERED. A FEW DAYS LATER I NOTICE A SMALL DENT IN THE FRONT. I CALLED T More

by rick@capitaloftexasroofing.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYLER RODRIGUEZ IN SALES AND BRAD IN FINANCE AND WARRANTY
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Aug 28, 2024 -

Covert Buick GMC Bee Cave responded

Rick, Thank you for sharing your experience! We’re delighted to hear that Tyler and Brad made your purchase and subsequent service so smooth. At Covert Buick GMC Bee Cave, we’re dedicated to ensuring our customers are completely satisfied, and it’s fantastic to know that our team responded swiftly to your concerns and took care of the small dent so efficiently. Your positive feedback is greatly appreciated, and we’ll be sure to pass along your kudos to Tyler, Brad, and the rest of the staff. If you need anything else, don’t hesitate to reach out. Thanks again for choosing us!

August 28, 2024

Getting a prompt appointment was easy online. My service advisor, Shawn Byrd, got my truck right in and it was ready to go in a short time. I recommend them. More

by golf4bill2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Byrd
Report | Print
Aug 29, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your great review! We’re glad to hear that scheduling your appointment with Covert Buick GMC Bee Cave was easy and that Shawn Byrd provided you with prompt and efficient service. It’s always our goal to ensure a smooth and speedy experience for our customers. We appreciate your recommendation and are pleased that your truck was ready to go quickly. If you need any further assistance or have more questions in the future, don’t hesitate to reach out. Thanks again for choosing Covert Buick GMC Bee Cave!

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