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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
180 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 180 reviews

August 31, 2024

Matt Bennet is my service advisor and is great team member for you. He is very good with communication and expectations. More

by beatou14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Diehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We're delighted to hear that Matt Bennet has been a great service advisor for you at Covert Buick GMC Bee Cave. Effective communication and setting clear expectations are crucial, and we’re pleased Matt excelled in these areas. We appreciate your kind words and look forward to continuing to serve you!

August 31, 2024

The technicians here do Quality work! I will definitely come back for Service on my vehicles! More

by Kerchow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for the positive feedback! We’re thrilled to hear that you’re impressed with the quality of work from our technicians at Covert Buick GMC Bee Cave. It’s our goal to provide top-notch service, and we’re glad to know you’ll be returning for future vehicle maintenance. We look forward to seeing you again!

August 31, 2024

Hunter and Tyler were great to work with and I would definitely work with them again... More

by COLE32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Cole, Thank you for your review! We're thrilled to hear that you had a great experience working with Hunter and Tyler at Covert Buick GMC Bee Cave. We’re glad they could provide the level of service you were looking for and would be more than happy to assist you again in the future. We look forward to your next visit!

August 31, 2024

Experience was very good. Showroom was clean. Everyone was nice and helpful. Hunter Norwood was exceptional. We will be back. More

by pkwpw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ojeda
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to leave a review! We're delighted to hear that you had a very good experience at Covert Buick GMC Bee Cave and that our showroom and staff, including Hunter Norwood, met your expectations. We’re excited to welcome you back in the future and appreciate your kind words!

August 31, 2024

I like the guidance, his support and help from Marco, always there thinking about how he best can best help us make the right choice. I can strongly recommend him, super nice person that knows what he More

by brian@birkvald.dk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Kubly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Andrade
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Brian, Thank you for your thoughtful review! We're pleased to hear that Marco provided such supportive and insightful guidance during your visit to Covert Buick GMC Bee Cave. It's our goal to ensure you make the best choice for your needs, and we're glad Marco could assist in that process. We appreciate your feedback and look forward to helping you again in the future!

August 30, 2024

Great experience! Purchase was handled with utmost professionalism and very timely. We were taken care of and in and out with new vehicle before day’s end. More

by DebM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adler Guinn-5 stars!
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Deb, Thank you for your wonderful review! We’re delighted to hear that your purchase experience at Covert Buick GMC Bee Cave was handled with professionalism and efficiency. It’s great to know we were able to get you into your new vehicle quickly and smoothly. We appreciate your feedback and look forward to assisting you again in the future!

August 30, 2024

Ron was easy to work with and was very responsive. I purchased Hummer EV from them and I am from out town and it was made pretty simple and easy. More

by OB2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear that Ron made your purchase of the Hummer EV from Covert Buick GMC Bee Cave easy and straightforward, even with you being from out of town. We pride ourselves on providing responsive and hassle-free service, and we’re glad Ron could deliver that for you. Safe travels, and we hope to assist you again in the future!

August 30, 2024

Lantz over in the service dept is great. He always gets me in and out in a timely manner with no hassle. Thanks for the great service. More

by ACEKING121410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that Lantz in the service department at Covert Buick GMC Bee Cave consistently provides you with timely and hassle-free service. We’ll make sure to pass along your thanks to him. We appreciate your feedback and look forward to continuing to serve you!

August 30, 2024

Matt was excellent to help me tremendously, but y’all need more courtesy vehicles. For a warranty repair I still had to pay $600 for a rental car due to lack of courtesy vehicles More

by BRIANSPAIN109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Brian, Thank you for your feedback and for highlighting Matt’s excellent assistance. We’re glad he could help you effectively. We’re sorry to hear about the inconvenience with the courtesy vehicles and appreciate your input on this matter. We’re continually working to improve our services, and your experience will certainly help us address this issue. If there’s anything else we can do to assist you, please let us know.

August 30, 2024

Wonderful people and wonderful service. We will purchase from them again. Shout out to Taylor Norwood! More

by james.pell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

James, Thank you so much for your positive review! We’re thrilled to hear you had a great experience at Covert Buick GMC Bee Cave and that you plan to purchase from us again. A special shout-out to Taylor Norwood for making your visit memorable. We look forward to assisting you with your next purchase!

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