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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
211 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 211 reviews

September 17, 2024

Covert Bee Cave has become our go to for our vehicle needs! Thank you Taylor and Covert Bee Cave!! More

by james.pell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry in Parts!
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Sep 23, 2024 -

Covert Buick GMC Bee Cave responded

James, Thank you so much for your kind words! We’re thrilled to hear that Covert Buick GMC Bee Cave has become your go-to for all your vehicle needs. Taylor and the team appreciate your trust in us, and we’re here to help anytime you need assistance. Looking forward to seeing you again soon!

September 16, 2024

They were able to get my truck in and ready for me to make the trip up to the panhandle. More

by JLSTEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 16, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that we could get your truck ready in time for your trip. If you ever need anything else or have more trips planned, don’t hesitate to reach out to us at Covert Buick GMC Bee Cave. Safe travels, and we look forward to seeing you again soon!

September 16, 2024

This could not have been a better car purchasing experience. Jose is incredibly knowledgeable, professional, and efficient. I will be going to Jose for all future purchases and will be telling all o More

by SHELLY9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Covert Buick GMC Bee Cave responded

Shelly, Thank you for your amazing review! We're thrilled to hear that you had such a positive car purchasing experience with Jose at Covert Buick GMC Bee Cave. His knowledge and professionalism truly make a difference, and we’re glad you felt well taken care of. We appreciate your recommendations and look forward to assisting you and your friends with future purchases! Enjoy your new vehicle!

September 15, 2024

Awesome Experience! Fast, Friendly, Professional Matt is Great and will definitely continue to go to him! More

by cruzndrippin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for the fantastic review! We’re thrilled to hear that you had an awesome experience with us. Matt and the team at Covert Buick GMC Bee Cave are dedicated to providing fast, friendly, and professional service, so it’s great to know that their efforts made a positive impact. We look forward to seeing you again for your future automotive needs!

September 15, 2024

Terrible service terrible service. They don’t tell the truth. Terrible service more terrible service. More

by sonsofspicewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Hale
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. It's important to us that our customers feel valued and receive honest communication. We take your concerns seriously and would like the opportunity to address them. If you’re willing, please reach out directly so we can work towards a resolution. Your satisfaction is important to us, and we appreciate you bringing this to our attention.

September 14, 2024

Excellent experience, quick and fast, Tyler was awesome will definitely go to him in the future More

by slg0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for the excellent review! We're thrilled to hear that your experience at Covert Buick GMC Bee Cave was quick and efficient, and that Tyler made a great impression. We look forward to working with you again in the future. If you need anything else or have more questions, don’t hesitate to reach out!

September 12, 2024

We want to Thank Matt, Shawn & Joe for attending to our needs. We still have a serious smell issue inside our car but they did try to help us. You see we let the dealership have our car for about 10 days t More

by SHOPSHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Joe and Shawn
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Sep 12, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to leave a review! We’re thrilled to hear that Matt, Shawn, and Joe provided excellent service and attended to your needs at Covert Buick GMC Bee Cave. We’ll be sure to pass along your appreciation to them. If you need anything else or have any further questions, don’t hesitate to reach out. We’re here to help!

September 12, 2024

Very Professional. 1st Class Service. I send all my friends and family to Covert Dealerships More

by todd84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Covert Buick GMC Bee Cave responded

Todd, Thank you for your wonderful review! We're delighted to hear that you experienced first-class service at Covert Buick GMC Bee Cave. Your trust in us means a lot, and we're grateful for your recommendations to friends and family. If you or your loved ones ever need anything, don’t hesitate to reach out. We look forward to continuing to provide top-notch service!

September 12, 2024

Matt Bennett is a Pro, and is a big asset to the Covert group. Thanks for the great service! More

by RAKNIGHT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bennett
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Sep 12, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that Matt Bennett provided you with excellent service. He truly is an asset to the Covert Buick GMC Bee Cave team. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!

September 12, 2024

Thanks to Lantz, a quick trip in for a maintenance follow up. Quick & easy and right on schedule.. More

by STUART-GRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
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Sep 13, 2024 -

Covert Buick GMC Bee Cave responded

Stuart, Thank you for your great feedback! We’re glad to hear that your maintenance follow-up was quick and easy with Lantz at Covert Buick GMC Bee Cave. Our team is committed to providing efficient and timely service, and it’s wonderful to know we met your expectations. Thanks for choosing us, and we look forward to seeing you again soon!

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