Courvelle Toyota
Opelousas, LA
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I pulled up at the service area, got out my truck ,turned to see where to go and there I saw a woman(Stephanie) opening 1 of the doors looking at me smiling, and asking how can I help you .....From that mome to see where to go and there I saw a woman(Stephanie) opening 1 of the doors looking at me smiling, and asking how can I help you .....From that moment on I was treated like I was their 1 and only customer.. WOW!! Very nice feeling. She got all my info then brought me to Peggy. Now That's customer service!!! Peggy Robinson gave us SUPERB service when I brought my husbands new Tundra in for its 1st xx up. She was outstanding and knows how to be on top of her business . No waiting! Treated like customer is #1. Such a good 1st time experience. Nothing like i was treated when i purchased my car at Moss motors.,where I sat and waited for 45min for my salesman to verbally acknowledge me as he walked by me 3 times..at last he hollared at me from across the room>>>>> Thank ya'll , we will be back and I will /have been passing this info on to anyone I know in the market for a new vehicle. God Bless Pauletta Dugas More
Amazing service, constantly updated on delivery schedule, in and out of the dealership in about an hour and a half. DEFINITELY recommend you see Rebecca in and out of the dealership in about an hour and a half. DEFINITELY recommend you see Rebecca More
Had a very good experience with Courvelle Toyota. Everyone bent over backwards to make my purchase experience. Rebecca Courvelle is the best! You will not be disappointed dealing with these friendly Everyone bent over backwards to make my purchase experience. Rebecca Courvelle is the best! You will not be disappointed dealing with these friendly folks. More
I called Courvelle Toyota and told Rebecca, in sales, I called Courvelle Toyota and told Rebecca, in sales, that I wanted to buy a new Sequoia 4x4. I said that I knew that she probably did not have a 4x I called Courvelle Toyota and told Rebecca, in sales, that I wanted to buy a new Sequoia 4x4. I said that I knew that she probably did not have a 4x4 in stock, and obviously she had several nice new 2-wheel drive Sequoias on the lot, but I only buy 4-wheel drive vehicles. I know that high-end 4x4s are in a shrinking niche-market, but I was really hopping that she would at least talk to me about ordering a new 4x4 without the nonsense that sales reps for other dealers have given me [For example, asking: How often do you think you will need 4-wheel drive? And the salesman,talking down to me, apparently assuming I was not aware of the internet, who straight-face told me that Toyota was not making 4-wheel drive Sequoias or Land Cruisers anymore!]. Instead, Rebecca responded in a word: "Absolutely." I met her at the dealership and, before I could sit down, she provided the no-nonsense, turn-key prices and specs for several 4x4s. I wanted to get straight to the bottom line, and Rebecca treated me with a great deal of respect in that reguard. In short order, we had a deal. I picked one exactly like I wanted. A few days later, Rebecca delivered my 4x4 as promised. It was a straight- up, all-around square deal and a pleasant experience, not to mention that I got a fabulous, vehicle. It IS fabulous. By the way, the Sequoia is not just a comfortable, well-appointed ballroom of a vehicle. It is a vehicle that will bring you, the crew, the gear and the dog to the Boonies and back safely. The 4x4Sequoia will turn on a dime, and its suspension and long-wheel-base provide a smooth undulating ride that on any road trip will shame all but a few luxury cars. This is the second vehicle I have purchased from Courvelle Toyota, and I have had several other Toyotas serviced there. The sales and sevice departments have been excellent. I give Courvelle Toyota my highest dealer rating. Five Stars. More
I drive over an hour away and pass a local dealership just to get the customer service from your service department because I get treated so well. They always fit me in at my convenience and treat me li just to get the customer service from your service department because I get treated so well. They always fit me in at my convenience and treat me like I am still important after the sale. It would be a little less expensive to go local for an oil change or tire rotation but I would rather drive that distance to get the service I receive there. I have told everyone I know to consider Courvelle Toyota for their vehicle purchase. More
I would have to say that this was the best auto purchase I have ever experienced! My salesman Johnny Tolbert was very much about letting us make our on decisions on the car we wanted without pushing us into I have ever experienced! My salesman Johnny Tolbert was very much about letting us make our on decisions on the car we wanted without pushing us into what they wanted to sell! He was very helpful in answering all our questions and gave me top dollar for my trade. We are very happy with our 2012 Camry! I highly recommend Courvelle Toyota to anyone looking to buy a new car! Todd Fuselier More
I bought my 2012 Tundra with Derrick Johnson. This guy worked his tail off and got me the truck I wanted and in my budget. No pressure sales and no gimmics! Will buy with them again. All ready passed his worked his tail off and got me the truck I wanted and in my budget. No pressure sales and no gimmics! Will buy with them again. All ready passed his card to someone eyeing my Tundra. Great job Derrick! A++ Justin P. More
I found that Lambert acted nice, but what he offered me in a used car was a total rip off. It was a real "used car dealer" experience that everyone makes fun of. The van that he tried to sell me as a gre in a used car was a total rip off. It was a real "used car dealer" experience that everyone makes fun of. The van that he tried to sell me as a great deal was in terrible and unclean condition. It had an obvious oil leak and body work. The great price was close to double what recommended book value. Don't let his "happy" home town friendly facade fool you. More
Knowledgeable, professional, trustworthy, relaxed and No Pressure are just some of the words that come to mind. I live in Lafayette and went to Hampton first...complete waste of my time. Courvelle was invit Pressure are just some of the words that come to mind. I live in Lafayette and went to Hampton first...complete waste of my time. Courvelle was inviting when we walked in the door. The first person that said hello to us was the lady on the commercial. She introduced us to Terry ,who made us feel at ease. Terry showed my wife and I the Tundras and Eric answered many of my towing and safty questions...That young man knows his stuff. The finance manager got me a lower rate then my credit union. Bottom line go to 'HAPPY TOWN" and you will not regret it. More