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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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March 09, 2020

Great experience thanks to Andrew Sammis My XC60's air conditioner went out. I originally took it to the dealer in California where I purchased the car and they couldn't get the part for at More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Mar 09, 2020 -

Courtesy Volvo of Scottsdale responded

Lee, thank you for leaving us a review! We're thrilled to hear that our team fixed your Volvo XC60's air conditioner and got you back on the road! If you ever find yourself in Arizona again, please visit us at Courtesy Volvo of Scottsdale!

March 05, 2020

This was my first time getting service from a dealership, and I was a little confused as to where they wanted my car, but other than that it was great, staff was lovely, sitting area was beautiful, it took a More

by Sean
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the review, Sean! It was our pleasure to work with you here at Courtesy Volvo of Scottsdale. We look forward to your next visit!

March 03, 2020

Kind and trustworthy. I have worked with Jud with three different Volvo’s over the years. He’s saved me time and money. Five Stars! More

by dave.anger
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Courtesy Volvo of Scottsdale responded

A huge thanks for the 5 stars, Dave! We always love to hear kind words about our team and it's wonderful to know that Jud always takes such great care of you here at Courtesy Volvo of Scottsdale. We'll be sure to pass your generous feedback on to him and we look forward to seeing you next time!

February 28, 2020

Jason Hise is an excellent salesman.He spent a lot of time with us and answered all of our questions.We would recommend Courtesy Volvo without any reservation. More

by Juke
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jud is excellent in the service department., Bucky Bethancourt, Bryan Stokes
Feb 28, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the review! We couldn't be happier to hear that Jason provided the excellent service we strive for here at Courtesy Volvo of Scottsdale. We hope to see you again sometime!

February 26, 2020

I was really pleased with the service I received. The service department got me in quickly, and promptly solved my problem. Outstanding work! Thank You More

by miki94
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Feb 26, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you so much for taking the time to leave Courtesy Volvo of Scottsdale a five-star review! We're thrilled to hear that our service team took care of you.

February 26, 2020

Kyle was great to work with and my car was nicely washed. The vehicle loaned to me had some great features but the 40 was not quite as peppy as my 60. More

by Leslie
Recommend Dealer
Yes
Employees Worked With
Kyle Closter
Feb 27, 2020 -

Courtesy Volvo of Scottsdale responded

Leslie, thanks for sharing your positive experience with Kyle at Courtesy Volvo of Scottsdale. We're so grateful for your business!

February 24, 2020

Always prompt and effecient, explains the problem, provided a ride home easy to get appointment for service . Car returned clean.. I like the texting regarding service More

by Jjulian10
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Courtesy Volvo of Scottsdale responded

Thanks for taking the time to leave Courtesy Volvo of Scottsdale a review. We're so happy to hear that our service team treated you right!

February 24, 2020

Andy provides me with excellent service. He was very patient and went over all of my pricing concerns. Booking and managing an appointment is all very easy. Everything can be done online, even the reque More

by Tasha
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Feb 25, 2020 -

Courtesy Volvo of Scottsdale responded

Hi Tasha - We are so happy to hear that your recent service visit was easy to book and went smoothly. Thank you for sharing this feedback and mentioning Andy! We look forward to assisting you next time at Courtesy Volvo of Scottsdale.

February 20, 2020

Trash. If you are young don’t go to this dealership. They try to scam you and treat you differently than everyone else. Disgusting service. More

by Karen
Recommend Dealer
No
Employees Worked With
Karina Reagan, Andy Sammis, Dylan Marks
Feb 20, 2020 -

Courtesy Volvo of Scottsdale responded

Karen, Thank you for the candid response. We definitely aim to treat all of our customers with 5 Star service. I apologize we have failed with you. Will you please reach out to me at 480-291-5107? I would like to do everything I can to help and make you 5 star happy. Thank you, Jeremy Sarnataro General Sales Manager D: 480-291-5107 JSarnataro@courtesyautomotivegroup.com

February 19, 2020

I have been seeing our service tech Jud for the past several years and have had the best experiences with him. He’s very honest and everyone at the dealership is very helpful. We wouldn’t go anywhere el More

by cindyseite
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Courtesy Volvo of Scottsdale responded

Cindy, thanks for writing Courtesy Volvo of Scottsdale a review. We're thrilled to hear that Jud earned your five-stars! Our team looks forward to working with you at your next visit.

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