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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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March 31, 2020

Good service during pandemic Kyle was able to get me in with just a couple hours notice of request for service. I appreciate that Courtesy was open and that the dealership appear More

by MARCY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Closter
Apr 01, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the review! It was our pleasure to help you out here at Courtesy Volvo of Scottsdale, and we are pleased to know that Kyle took good care of you. If you ever need anything else, don't hesitate to come back and see us again!

March 28, 2020

I have never received horrible service at Courtesy Volvo. Everyone that I have encountered are professionals and provide outstanding service every time. I recommend Courtesy to everyone. More

by Torrmomoftwo
Recommend Dealer
Yes
Employees Worked With
Drop off and pick up drivers, Andy Sammis, Kyle Closter
Mar 30, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you so much for this kind feedback! Our team at Courtesy Volvo of Scottsdale is grateful for your business and we look forward to taking care of you in the future!

March 27, 2020

Great service! Work was performed in a timely manner. Was given a loaner car overnite. Kyle kept me up to date. Car was returned to me cleaner than when I gave it to them. More

by Pattyloppattylop
Recommend Dealer
Yes
Employees Worked With
Kyle Closter
Mar 30, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for taking the time to review Courtesy Volvo of Scottsdale! It's wonderful to hear that Kyle took care of you during every step of the way. We hope we get the chance to work with you in the future!

March 27, 2020

My car was picked up by tow truck, fixed, washed and returned in 5 hours! Fantastic!! The people were pleasant and eager to fix it! More

by mk2berry
Recommend Dealer
Yes
Employees Worked With
Joe Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone receptionist was great , Kyle Closter
Mar 30, 2020 -

Courtesy Volvo of Scottsdale responded

Thanks for taking the time to review Courtesy Volvo of Scottsdale! It's wonderful to hear that our team worked hard to get you back on the road quickly. Safe travels!

March 26, 2020

Another great experience. Everyone is always friendly and so very helpful. Quality service everytime. Thank you for making my experince so easy and pleasant. See you next time! More

by Yovahnna
Recommend Dealer
Yes
Employees Worked With
Andy Service Advisor was Awsome!
Mar 27, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! We couldn't be happier to hear that our team provided the friendly and helpful service that we strive for at Courtesy Volvo of Scottsdale. We look forward to your next visit!

March 25, 2020

Excellent service. I was on calls all day and everyone was very accommodating and willing to communicate over text. I really appreciate the attention to detail and accommodating nature. More

by clew
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Mar 26, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for sharing this great feedback! We're so glad to hear that your visit to Courtesy Volvo of Scottsdale was a five-star experience. Our team looks forward to working with you in the future!

March 24, 2020

Same great service Andy gave me the same great service I received when Armand was there for me. Got to meet the new service manager, Thank you! Andy More

by nancyhollack14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Mar 24, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! We couldn't be happier to know that you enjoyed working with Andy here at Courtesy Volvo of Scottsdale. We look forward to your next visit!

March 12, 2020

I attempted to contac my regular service representative by phone after a check engine warning because I wanted to know if it was safe to drive the car. I left two messages over two days and did not receiv More

by Carlnaso
Recommend Dealer
No
Employees Worked With
Jud White
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

No hassle, courteous, helpful, service Concierge service was exactly as advertised. Service rep was most helpful to set it up. Car was picked up on time and delivered back to me much soon More

by pvguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Closter
Mar 11, 2020 -

Courtesy Volvo of Scottsdale responded

It means so much to hear that our service stands out to you! We are very glad to hear that everything went to plan and that your repairs were done in a timely manner. Thank you for your support, from all of us at Courtesy Volvo of Scottsdale.

March 09, 2020

My service experience with Courtesy Volvo is consistently exemplary. My Service Advisor Jud, is always THE consummate professional. Personable, experienced and wonderfully talented at his job, these are More

by RWILLIAMS3105
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Thornhill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bucky Bethancourt
Mar 09, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you so much for taking the time to leave Courtesy Volvo of Scottsdale a five-star review! Jud will appreciate your wonderful feedback! Our team looks forward to taking care of you in the future!

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