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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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June 14, 2019

Worth the drive! Jud in the service department is great! Explains everything thoroughly and is very conscientious. After being a loyal customer to the Volvo dealer 3 m More

by Chandlercarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

chandlercarguy Thank you for the great review. I was elated to read that Jud White and the team went above and beyond to make sure that you felt well taken care of. We look forward to the next time that we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 14, 2019

Oil change plus checking on sounds coming from below car Jud did a great job. Very knowledgeable and friendly. Provided transportation back and forth from service center to my office. Explained the nois More

by Kathy h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

kathy Than you for the positive feedback I was thrilled to read that Jud White and the team have taken such great care of you and made sure you felt satisfied. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 14, 2019

Recall repair I was able to get an appointment quickly. They are efficient and there is a comfortable place to wait. Service completed in timely manner. Would re More

by Bbennetthirsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name of service rep but he was very nice
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

Bbennetthirsch Thank you for the kind words. I was elated to read that the service team has taken such great care of you. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 14, 2019

Excellent with Jud White and Vince Great discussion with service personnel. We reviewed the engine mount issues and selected what needed to be done. Also found linkage adjustment need More

by m.mcichaelb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

m.mcichaelb Thank you for the positive review. I was so pleased to read that the service team met all your wishes and needs to ensure you feel confident in your car. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 14, 2019

Great. Came in for 10k mile scheduled maintenance. Andy put a new battery in the key fob at no extra expense which was great. Only issue I had is that the More

by Gskemp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

gskemp Thank you for the positive feedback. I was happy to read that Andy Sammis and the team made the majority of your service experience great. Please reach out to any members of the service team about correcting the issue with your lift-gate. My apologies for our missing it the first time. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 13, 2019

Armand took care of business. Came to this Volvo dealer and left with a used Chevy Cruze. Decided to get the warranty and was glad I did when it threw a code 2 days after I got it. More

by JoshuaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

JoshuaH Thank you for taking the time to leave this 5-star review. I was elated to read that Armand Slason and the team worked to make sure all you wishes and needs were met. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 12, 2019

Blown starter fuse and empty thumb drive file GPS service (Kahu?) we did not subscribe to when we purchased the car caused a blown fuse which completely shut down the car engine and stranded my hu More

by Happy Sonic owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason , Mike Cerreta, Ben Weinberg, Andy Sammis
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

Happy Sonic Owner Thank you for the positive review. I was thrilled to read that the team has taken such great care of you and made sure to correct all issues. We look forward to working with you again. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 10, 2019

Great service & communication, by advisor. Ability to communicate by text was very beneficial. Timely updates throughout the service of my vehicle allowed me to better arrange my business sch More

by rlambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Jun 11, 2019 -

Courtesy Volvo of Scottsdale responded

rlambo Thank you for the kind words. I was elated to read that Andy Sammis and the team have taken such great care of you by being informative, efficient, and thoughtful of your time needs. We look forward to working with you again. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 07, 2019

Dead battery Jud consistently provides us with excellent service. He is a pleasure to work with, and we know that he will take care if us when we need car help. More

by 1XCvirginia!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Courtesy Volvo of Scottsdale responded

1XCvirginia Thank you for the positive review. I was pleased to read that Jud White has earned your trust and loyalty to service your car. We will work hard in the future to earn your 5-star rating on pricing. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 06, 2019

A Team aka Armand and Andy Great Staff! Always willing to help. Andy went the extra mile in helping me understand the work that needed to be done to my xc60. More

by gtownsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason , Andy Sammis
Jun 11, 2019 -

Courtesy Volvo of Scottsdale responded

gtownsend Thank you for the kind words. I was so pleased to read that Andy Sammis and the team has made sure you feel well taken care of and safe in your car. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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