Courtesy Volvo of Scottsdale - Service Center
Scottsdale, AZ
379 Reviews of Courtesy Volvo of Scottsdale - Service Center
Service on Saturday We are repeat offenders for oil changes at this dealership. My wife accidentally set up our appointment at another Volvo dealership so when I arrived We are repeat offenders for oil changes at this dealership. My wife accidentally set up our appointment at another Volvo dealership so when I arrived for my appointment I was told I didn't have one. Not to worry the service team got me in right away and was even done before I was expecting. This is why I am so loyal to Volvo and this dealership. Thank you! More
Great courtesy and service work with options presented. Andy was fantastic and helped make the service as convenient as possible. All the options were presented and I felt comfortable working with Andy the Andy was fantastic and helped make the service as convenient as possible. All the options were presented and I felt comfortable working with Andy the best way to take care of the car. More
Family Dealership that rocks! Thanks to manager Jeremy and his staff to have accommodated my requests. Very stellar customer service! I will be back in the future to purchase my ne Thanks to manager Jeremy and his staff to have accommodated my requests. Very stellar customer service! I will be back in the future to purchase my next vehicle. More
Top Notch Service Courtesy Volvo Service Department was professional, friendly, expedient and did not try to over-sell services not needed. Service waiting area was cl Courtesy Volvo Service Department was professional, friendly, expedient and did not try to over-sell services not needed. Service waiting area was clean and comfortable. More
Excellent, fast The team was friendly and efficient with great communication. The only negative I can come up with is the lounge area was very cold! Maybe turn the AC The team was friendly and efficient with great communication. The only negative I can come up with is the lounge area was very cold! Maybe turn the AC down a bit! More
Courteous and Thorough My hometown does not have a Volvo dealership, so I travel 3 hours to Courtesy for service. In my opinion, it is worth it. Not only to drive a new Volv My hometown does not have a Volvo dealership, so I travel 3 hours to Courtesy for service. In my opinion, it is worth it. Not only to drive a new Volvo- but because the staff is kind, professional and take good care of their customers. I worked with Andy, and he took care of my car and made sure I was happy with the service. He was great! More
Friendly & quality service I was greeted immediately upon arrival, and the work on my vehicle began right away. The maintenance bay is indoors, so the level of discomfort from I was greeted immediately upon arrival, and the work on my vehicle began right away. The maintenance bay is indoors, so the level of discomfort from the Arizona heat was nil. Service time was good, and I was able to get some work done in the waiting area thanks to good WiFi and refreshments. I did get my vehicle back with the “low tire pressure” light on, which is a minor ding but the only issue that keeps me from giving this experience a 10/10. I will definitely be back for my future service needs. More
Great service appt Everyone at Courtesy Volvo was terrific! And Jud took care of everything perfectly and quickly, keeping me informed of where we were in the process a Everyone at Courtesy Volvo was terrific! And Jud took care of everything perfectly and quickly, keeping me informed of where we were in the process and everything they found that was needed to be taken care of! Overall s great experience! More
Great service rep Jus but dealer. Weds to stand by AC not wo I am in regularly 3-4 x/year with expensive service and maintenance repairs. When I told them by AC has been making a noise it was a known issue. Howe I am in regularly 3-4 x/year with expensive service and maintenance repairs. When I told them by AC has been making a noise it was a known issue. However in order to get rid of the noise or bandaid it from making it with a noise muffler .. I was told it would be expensive around $500-600! .. and that it is not worth doing. All summer I have been hearing this annoying noise and if it is a known issue! Why do I have to pay for it? I would like Armand to call me back with a solution and the fix to be covered under manufacturer warranty More
The best. I have yet to meet an unfriendly employee at this dealership or unhelpful. I own 2 volvo's a 93 and a 15 I need to get the 93 in to see Dr. Vince s I have yet to meet an unfriendly employee at this dealership or unhelpful. I own 2 volvo's a 93 and a 15 I need to get the 93 in to see Dr. Vince sr. More