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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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September 09, 2019

Service on Saturday We are repeat offenders for oil changes at this dealership. My wife accidentally set up our appointment at another Volvo dealership so when I arrived More

by Jeremy J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 20, 2019 -

Courtesy Volvo of Scottsdale responded

It is great to hear that even with a bit of a hiccup we were still able to help you out in a time efficient manner. Thank you for being such a loyal customer to Courtesy Volvo. We hope to see you again for your future service needs! Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 07, 2019

Great courtesy and service work with options presented. Andy was fantastic and helped make the service as convenient as possible. All the options were presented and I felt comfortable working with Andy the More

by ajaypurumbeti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Sep 20, 2019 -

Courtesy Volvo of Scottsdale responded

WOW! I love reading how well Andy took care of you and was able to work with you and get you out of here in no time. Thank you for the kind words! Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 06, 2019

Family Dealership that rocks! Thanks to manager Jeremy and his staff to have accommodated my requests. Very stellar customer service! I will be back in the future to purchase my ne More

by ajr13075
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock Roulier
Sep 20, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the positive feedback. I was thrilled to read that Jeremy and his team took such great care of you. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

August 30, 2019

Top Notch Service Courtesy Volvo Service Department was professional, friendly, expedient and did not try to over-sell services not needed. Service waiting area was cl More

by ROONEY.J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2019 -

Courtesy Volvo of Scottsdale responded

I am so glad that Jud and the rest of our service team made your visit friendly, and time efficient. It comforts me to know that you were able to relax in our waiting area. We look forward to seeing you again soon for any future services. Thank you for all the kind words. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

August 29, 2019

Excellent, fast The team was friendly and efficient with great communication. The only negative I can come up with is the lounge area was very cold! Maybe turn the AC More

by Jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2019 -

Courtesy Volvo of Scottsdale responded

We are glad that our service team was able to provide amazing, friendly, and efficient service. Thank you for an awesome review. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

August 23, 2019

Courteous and Thorough My hometown does not have a Volvo dealership, so I travel 3 hours to Courtesy for service. In my opinion, it is worth it. Not only to drive a new Volv More

by Carol Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Aug 24, 2019 -

Courtesy Volvo of Scottsdale responded

Amazing! Thank you for such dedication in taking the time to make the three-hour drive to our dealership. We take pride in making sure all of our customers are completely satisfied. We look forward to seeing you again with any other future service needs that you may have. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

August 23, 2019

Friendly & quality service I was greeted immediately upon arrival, and the work on my vehicle began right away. The maintenance bay is indoors, so the level of discomfort from More

by LeoAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2019 -

Courtesy Volvo of Scottsdale responded

Our team works hard so you can have the most pleasurable experience here at our dealership. Thank you for such an uplifting review. I am glad that you were able to make yourself at home to relax and get some work done while your vehicle was being taken care of. We look forward to seeing you again for your future service needs. Thank you again. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

August 22, 2019

Great service appt Everyone at Courtesy Volvo was terrific! And Jud took care of everything perfectly and quickly, keeping me informed of where we were in the process a More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2019

Great service rep Jus but dealer. Weds to stand by AC not wo I am in regularly 3-4 x/year with expensive service and maintenance repairs. When I told them by AC has been making a noise it was a known issue. Howe More

by Discouraged
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2019

The best. I have yet to meet an unfriendly employee at this dealership or unhelpful. I own 2 volvo's a 93 and a 15 I need to get the 93 in to see Dr. Vince s More

by jerys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bucky Bethancourt, Daniel Morgan, Kyle Closter
Aug 17, 2019 -

Courtesy Volvo of Scottsdale responded

I am filled with content to know that everyone has been so helpful to you. We hope we can set something up that works with your schedule to get the 93 in very soon. Thank you for your business, we look forward to seeing you very soon. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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