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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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September 25, 2019

Great Service Whenever I drop off my car for service, Jud White, as well as the other service advisors, greet me with a smile, answer all my questions in a professi More

by SAMUEL.ARMSTRONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such a positive review and the kind words.I was glad to know that Jud White and the rest of my staff always welcome you with a great big smile! We look forward to seeing you next time. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 23, 2019

Always a good experience Nothing goes perfectly. But this crew does a good job to get things right. A glitch occasionally but nothing serious and I always walk away satisfied More

by Lynne
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the awesome review. I was elated to read that Jud White works to make sure that all your service visits with us are positive and efficient. We look forward to working with you again. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 22, 2019

Needed a switch replaced This was my first ever car purchase from a dealership and the process was smooth, painless and handled beautifully! I wanted to remember the experien More

by Kenny Brown
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dee, Drew Luis
Sep 24, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for taking the time to leave this glowing review. I was over the moon to read that Chris Dee worked to make sure you were well taken care and made this a smooth and memorable process for you.. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 18, 2019

Tremendous Service The service advisor (Andy) was thorough in his communication with the parts and service needed on my car. He provided continual updates throughout th More

by rlambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Sep 20, 2019 -

Courtesy Volvo of Scottsdale responded

I am over the moon to read that we left such a great impression on you that you will be returning for future service work. We do take pride in everything that we do. Our customers are all very valued here at Courtesy Volvo, and we will continue to do nothing but the best work. Thank you. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 16, 2019

Takes great care of you Jud and the team were so helpful. They explained what was wrong and made sure I was able to get home. Jud continues to take great care of my car- and More

by JamieS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the awesome review. I was elated to read that Jud White works to make sure that all your service visits with us are positive and efficient. We look forward to working with you again. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 13, 2019

Judd is fantastic! I continue to have my car serviced because I have full confidence in Judd and the attention he has always give to servicing my car. As usually he prov More

by HARRISB30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the awesome review. I was elated to read that Jud White works to make sure that all your service visits with us are positive and efficient. We look forward to working with you again. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 10, 2019

always pleasant and professional I have followed Jud and Lance around the valley for service since my 1st Volvo in 99. They have always provided quality, friendly, and thorough wor More

by LIFESPORTDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance in Service
Sep 20, 2019 -

Courtesy Volvo of Scottsdale responded

It is great to know that we have such loyal customers! Thank you for all the dedication and effort you put in staying loyal to Jud and Lance. We appreciate you! Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 09, 2019

Volvo Valet is amazing! Courtesy Volvo of SCOTTSDALE never lets me down. I called for service and they came and picked up my car. I was able to track the drivers arrival thro More

by JONAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such a positive review and the kind words.I was glad to know that Jud White took excellent care of you. We look forward to seeing you next time. I am glad to know we were fast and efficient and got your car back to you in a day! Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

September 09, 2019

Good, not great I loved the new valet service, but the communication with my advisor was lacking. I messaged him and it took days to get a reply. Also, the brakes are More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2019

Terrific Service before a Road Trip My S60 had a strange message pop up a few days before I had a trip planned so I took it in to Courtesy Volvo. Armand and Kyle were extremely helpful. More

by Volvogre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason , Kyle Closter
Sep 20, 2019 -

Courtesy Volvo of Scottsdale responded

That is the Courtesy Way! Thank you for such an uplifting review. We go above and beyond for our customers to guarantee 100% satisfaction. We look forward to seeing you again soon. Hope you had an amazing trip! Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

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