Courtesy Toyota of Brandon

Courtesy Toyota of Brandon should feel honored to have such a Gem working with them as Steve Blank is. I was referred to him by friends and with each meeting I saw more and more of his stellar qualities, such a Gem working with them as Steve Blank is. I was referred to him by friends and with each meeting I saw more and more of his stellar qualities, more even than the praises sung by my friends who felt he was beyond exceptional. Steve is so genuine and attentive, because of his pleasant and friendly nature it was a joy to hear from him and I looked forward to each of our meetings. His focus and participation, input and point of view was so helpful when making decisions on which 2013 Toyota Rav4 to select. He truly understood the mixed emotions I experienced and was so supportive. I am so glad we met, he made this experience what it was. Outstanding! More

This is the second new car we have purchased from Steve Blank, he makes the new car purchase an enjoyable experience. He gave us his best price with a no pressure approach, this is a person who really care Blank, he makes the new car purchase an enjoyable experience. He gave us his best price with a no pressure approach, this is a person who really cares about the buyer, refreshing. We also worked with Dave Errity who was just as helpful. If we ever need another new car, my first call will be to Steve Blank who makes you feel like an old friend. More

Had been to couple of dealers in person to enquire about my new Rav4 , but the price was not convincing to me . Had done my home work with the price quote that i was looking for but no luck for 2 weeks . Me my new Rav4 , but the price was not convincing to me . Had done my home work with the price quote that i was looking for but no luck for 2 weeks . Meanwhile was enquiring online ( internet sales) with various dealers for a quote . Have to specify J.R. Reynold was the one who came up with a quote and initiated a meaningful conversation regarding the price that I had in mind . J.R Reynold was polite/friendly and was paying attention to what my requirement was in terms of price . He worked through with his team and finally got me within my range . Really appreciate his follow-ups which is one of the key qualities of a sales person Would like to thank J.R. Reynold for trying to engage and accommodate his customers at ease. Process was quick and I got what i wanted . Would recommend Brandon Courtesy to everyone . More

As a long time Toyota owner, when I was ready for a new car, I naturally chose Toyota. My outstanding experiences with the Service department convinced me that Courtesy was the dealer I wanted to work wit car, I naturally chose Toyota. My outstanding experiences with the Service department convinced me that Courtesy was the dealer I wanted to work with. My salesman, Hank Keller was extremely courteous and professional. He helped me to locate just the vehicle I was looking for, at a very competitive price. I look forward to working with Hank and Courtesy in the future. More

Starr, is an excellent sale person. I was shopping for an Avalon XLE Touring and visited several Toyota Dealerships much closer to my home. I never liked shopping for a new vehicle due to pushy sales peo an Avalon XLE Touring and visited several Toyota Dealerships much closer to my home. I never liked shopping for a new vehicle due to pushy sales people. I decided to visit Courtesy Toyota after looking at their website, Starr called me the next day and I was NOT very nice to her at first and told her I didn't like pushy sales people, if I needed her assistance I would let her know. She let me look and left me alone. I did have some questions, she answered them and NEVER once was pushy. I warmed up to her and began to feel more comfortable with the whole sales experience. She gave me the bottom line, didn't waste my time, answered my questions. gave me my trade-in value and was very friendly and patient with me. I began to warm up to her and felt myself getting excited. I had a few other dealership call me and offered me deals stating they could beat anything Courtesy offered. I did not think of Star as a " car sales person" rather I thought of her as a friend, she won me over, and I am loyal to my friends. It did not matter what the others could offer me, my loyalty belonged to Starr. I love my Avalon. Thank you More

Elizabeth was such a joy to work with and gave such personal service. We are an older couple and she was so patient with us and explained every thing so we understood all the details. She called the ne personal service. We are an older couple and she was so patient with us and explained every thing so we understood all the details. She called the next day to be sure we were enjoying the car and told us to let her know if we needed any assistance. I know good customer service when it is delivered and Beth delivered! I will refer her to my friends and family. Our whole experience at the dealer was outstanding. Jon and Mary Dozier More

Going to Dealerships you expect the worst and hope for the best well the level of service and professionalism that I received I was very satisfied with how well they treated me ans accommodated me especia the best well the level of service and professionalism that I received I was very satisfied with how well they treated me ans accommodated me especially being a first time car owner. They were excellent from the beginning with the phone calls back, to the e-mails, and in person making sure I got just what I need. I just really would like to thank them b/c I am a satisfied customer! More

I visited over five dealers before going to Courtesy Toyota. I was given a contact name through Consumer Reports, but he was not available, so luckily I was guided through sales process by J.R. Reynold! Toyota. I was given a contact name through Consumer Reports, but he was not available, so luckily I was guided through sales process by J.R. Reynold! I'm sure that I would have purchased from dealer much closer to my home had it not been for the professional manner in which Mr. Reynold conducted my sale! More

I was in a difficult situation with having credit in repair, no money to put down, and limited wiggle room on my car payment at that time. I made it clear from the get-go the situation that I was in, in repair, no money to put down, and limited wiggle room on my car payment at that time. I made it clear from the get-go the situation that I was in, in an effort to not waste anyone's time. Steve was confident that he could help me, and I could feel that he was being genuine through the phone. He did not try and up sell me on a car that would put me in an uncomfortable situation. He listened to what I needed, and where I could budge and narrowed it down to one definite and one potential car "candidate." He worked pretty intensely with Lam in trying to work it out to my advantage, and then put me in touch with him so that we could work one-on-one. What a team. Steve made me feel like I was being taken care of, and Lam made me clear that he was pushing as many buttons as humanly possible to get a deal worked out within my guidelines. And now...I'm a proud owner of a 2013 Toyota Camry. Thanks to the whole team; great crew. More

Hank and Joel were very helpful and courteous in managing our trade in and purchase of a 2013 Camry XLE. They took the time to explain all the features of the new car. our trade in and purchase of a 2013 Camry XLE. They took the time to explain all the features of the new car. More