Courtesy Toyota of Brandon
Tampa, FL
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Star was exceptional! She really understood what I was looking for and was very easy to work with. She did not put an ounce of pressure on me and she literally gave me no choice but purchase my New 2014 T looking for and was very easy to work with. She did not put an ounce of pressure on me and she literally gave me no choice but purchase my New 2014 Toyota Camry from her. I recommend her to anybody! She will make a great finance manager as well! More
After weeks pondering on what to do with my lease from another dealer I found a Scion TC on the courtesy Toyota website. Very sporty and great price. I immediately called the sales department and was put another dealer I found a Scion TC on the courtesy Toyota website. Very sporty and great price. I immediately called the sales department and was put in touch with Steve. From the get go he was so wonderful. Went to the dealer the next day, took the car for a test drive and loved it. Everyone at this dealer was very professional and personable and never made me feel like I had to purchase this car. Not pushy at all. I hate buying or leasing cars as I always feel like I'm being taken advantage of and paying way too much for the car. Courtesy Toyota on the other hand were very upfront and didn't hide any fees. This was by far the best and most exciting experience I have ever had buying a car. I highly recommend this dealership. More
I bought a car through Courtesy Toyota many years ago and thought that all the employees that I dealt with were very nice. Although, my car was paid off, I decided it was time for me to trade my car in for s thought that all the employees that I dealt with were very nice. Although, my car was paid off, I decided it was time for me to trade my car in for something a little bigger and for something that I really wanted. I had gone onto Courtesy Toyota website and found a vehicle I had been wanting. I contacted them and received a call back from Hank Keller. I went there and met with him, explained to him exactly what I was wanting...vehicle, price range and payment range. Between Hank and Jerry, I got what I was looking for. They were so professional and courteous. I will always get my vehicles from Courtesy Toyota. More
I live in Lakeland and I went to my local dealership trying to purchase a Prius. I was treated terribly. That is why I called your dealership. My initial phone call went no where. The salesman could trying to purchase a Prius. I was treated terribly. That is why I called your dealership. My initial phone call went no where. The salesman could find me a car that fit in my budget and really didn't want to go the extra mile to make me want to drive from where in live. When I called your dealership again, I was fortunate to speak with Steve Blank who spent a great deal of time on the phone finding me the car I was looking for. He worked hard with his Internet director to get me to the price I could afford so I appreciate that very much. When I arrived at the dealership on Saturday night I was treated like a family member. He stayed past 10 pm to make sure I understood all the features and answered any concern I had. I own a hair saloon so I run into a lot of people on a daily basis. Mr. Blank you have earned my customer base and I will send anyone I know to you who is looking for a car. Thank you for being so understanding and doing what you said you would. More
Excellent quality service both before and after purchase. No matter what kind of questions or issues I have, employees are always super friendly and helpful creating a high level of comfort and safety. A vis No matter what kind of questions or issues I have, employees are always super friendly and helpful creating a high level of comfort and safety. A visit in the dealership makes me feel like going home. :) More
My experience with Steve Blank was truly one of the most special car experiences I have ever had. I have purposely postponed a car purchase becuase of the "Stress" and the "This is the Best Deal For You" t special car experiences I have ever had. I have purposely postponed a car purchase becuase of the "Stress" and the "This is the Best Deal For You" that I have been put through in the past. Mr. Blank was warm, cheerful and made me feel like a friend. He knew that I am "Environmentally Concisous" and picked out a Prius Model that matched my personality to perfection. The experience was relaxed and I felt like a family member. His office full of orchids and lovely plants made me feel like I was in his home, not a "sales office". He was quick to bring me refreshments. The finance department, Mr. Kristian Basanta was also a gem. He made the "Number" side of the equation just as pleasant. I also want to mention that I have referred many of my customers to Mr. Blank, since we are in the Brandon Chamber of Commerce together and have been actively involved in BNI together for many years. I know in my heart that I can always send a referral to Mr. Blank and Courtesy Toyota. I was not a number, but treated like a member of the Courtesy Toyota Family. Thanks also to Mr. Jeremy Dodson, whose quick but friendly acknowledgment made me know how important a customer is to his dealership. I also want to thank Mrs. Sally Buck. She is a gem at Courtesy Toyota. Her upbeat personality and warm way she greets the Courtesy shopping adds an element that is lacking in most buisnesses and she did such a lovely job with my tinting (it really blinged out my Prius). In closing I really want to thank everyone involved in this experience, especially Steve. You will always be the first person I send my customers too who are looking for a new car and I truly appreciate everything you did to bring a smile to my experience. More
Mr. Loi Nguyen is the first sales person that did not make me feel suffocated. Also he listened to what I wanted,which in that case I had no idea what I wanted. He was very patient with me and showed me make me feel suffocated. Also he listened to what I wanted,which in that case I had no idea what I wanted. He was very patient with me and showed me many vehicles. Also the sales manager was very nice and did not try to sell me a new car only, he gave me many choices and different scenarios. He had Loi show me the cars that were going to work within my budget with out any pressure. My experience at Courtesy Toyota was the best I have ever had at any car dealership. Thank you Courtesy Toyota. More
Steve Blank doesn't waste your time with negotiating or showing you vehicles that don't meet your criteria or needs. He is exceptional in his customer focus and customer service and a competitive price or showing you vehicles that don't meet your criteria or needs. He is exceptional in his customer focus and customer service and a competitive price. You won't be disappointed by the sales effort here. More
Very friendly atmosphere. Made you feel like family. Sales man was not pushy, he let you take your time and made you feel like you were in charge. Sales man was not pushy, he let you take your time and made you feel like you were in charge. More
My husband and I were looking at a new vehicle, my last vehicle was a Camry. We were looking at both a Camry and a VW, the deciding factor for us was the way we were treated. Steve was friendly, helpful, a vehicle was a Camry. We were looking at both a Camry and a VW, the deciding factor for us was the way we were treated. Steve was friendly, helpful, and made our experience a pleasure. I would recommend anyone go to this dealership More