Courtesy Toyota of Brandon

Bait and Switch tactics! Went to this dealership after pricing out a 2014 Tacoma on TrueCar. I even called and Sean Bone, the internet manager, assured me they had it in stock and that the quote would be pricing out a 2014 Tacoma on TrueCar. I even called and Sean Bone, the internet manager, assured me they had it in stock and that the quote would be honored. After driving 30 miles and wasting my time filling out all the paperwork another manager walks in to tell me the car I wanted was not in stock but they could sell me another for almost $4000 more. I then showed him that they did indeed have a truck with the exact same options however he still refused to honor the quote. They have no respect for the customer, Avoid this dealership at all costs unless you like being taken advantage of. For the record, I was called by the general sales manager after posting a similar review on another site. He promised to make things right bla bla bla. A month has since gone by and as expected it was empty promises and words in the air. In response to the last comment by Mr Robert Johnson since somehow I am not able to reply inline. I was looking for a Tacoma not a Tundra and the sales manager did call and here we are two months later he couldn't locate a truck yet you have them on the lot. Heck, you're a Toyota dealership, if you can't locate a Toyota what are you doing in business. This is not about locating a car this is about customer service and old dirty tactics still being employed in this day and age. You could have easily discounted the truck you had onsite and honored the TrueCar certification but you chose to play the long game and try to let the whole thing fade away. It's your loss in the end because my lifetime value as a customer would have been worth to you a lot more than the few measly dollars you think you could have swindled off me in this deal. I no longer care for you to try and make things right, as far as I am concerned it's too little too late. Maybe you can learn from this and treat your next potential customer a little better cause it's your only chance to stay in business. As for this one, it will take a miracle to ever gain my business back! More

Courtesy Toyota is a military friendly dealership that really took care of all my car buying needs. They helped me find the vehicle that I wanted and went out of their way to make sure it got to the deal really took care of all my car buying needs. They helped me find the vehicle that I wanted and went out of their way to make sure it got to the dealership by the time I needed it. The purchase itself was quick and easy from test drive to financing. Steve Blank worked hard to make sure that I was satisfied and that my experience was pleasant. More

Todd Deny is a great salesman. He is low key and never pushy but he is always helpful even after you have purchased your vehicle. He helped me with the Bluetooth for instance.I was looking for a new vehic pushy but he is always helpful even after you have purchased your vehicle. He helped me with the Bluetooth for instance.I was looking for a new vehicle with certain options. He found me one with the options I wanted plus more for the same price. When I buy my next vehicle I will be looking for Todd as my salesperson. More

Great straightforward experience. Sunil did a great job in getting us the vehicle that we wanted for the right price. They will match USAA pricing and even give you an extra discount if you are an Active in getting us the vehicle that we wanted for the right price. They will match USAA pricing and even give you an extra discount if you are an Active Duty service member. Will definitely be purchasing my next car from Sunil at Courtesy Toyota. More

Recently purchased a vehicle because my 12 year old Toyota had to be put to rest. Steve was a total delight to work with and led me to just the right car. Another Camry XLE. Steve was patient with m Toyota had to be put to rest. Steve was a total delight to work with and led me to just the right car. Another Camry XLE. Steve was patient with me and offered several options to choose from. He had considerable knowledge of all the vehicles and worked with us over the course of 2 days. We would recommend Your dealership and Steve to others. Thanks Courtesy Toyota! I love my new car. Beth Mays More

Great people and great place. I will be buying from them again in the future!! Sales staff especially Star were excellent. Gave us a great deal and got us out of a bad decision we made years ago. again in the future!! Sales staff especially Star were excellent. Gave us a great deal and got us out of a bad decision we made years ago. More

Sunil Varghese provided upfront pricing instead of haggling over the price. He was very professional. Great buying experience. Financing process was smooth also. I would recommend working with Sunil haggling over the price. He was very professional. Great buying experience. Financing process was smooth also. I would recommend working with Sunil. More

I bought a new Camry from Sunny last weekend. I came to the dealership because of advertised competitive price. The price I was quoted was what I had to pay. I found the exact car I wanted and the deal too the dealership because of advertised competitive price. The price I was quoted was what I had to pay. I found the exact car I wanted and the deal took about 30 minutes. Sunny was very helpful and let me decide what car I wanted. He did not try to sell me anything I didn't want. Buying this car was a simple process and I would recommend Courtesy Toyota and my salesman Sunny to anyone. Thanks. More

I have worked with them on several occasions. Everyone has been very friendly, professional, and accommodating. They do what it takes to please their customers. has been very friendly, professional, and accommodating. They do what it takes to please their customers. More

I truly despise buying a new car because of the "hassle and pressure" I get from the sales staf and management! I actually had a bad experience with Courtesy Toyota in the past and ended up buying "hassle and pressure" I get from the sales staf and management! I actually had a bad experience with Courtesy Toyota in the past and ended up buying my 2004 Toyota 4 Runner from Clearwater Toyota . My husband and I decided to "just look" at Courtesy Toyota to see what was in their inventory. I kept telling my husband we would not buy from Courtesy. However, Vince Haley was our salesperson and he is so polite and soft spoken that I decided to give him a chance to sell me a truck. He is the "new kid on the block" and whenever he couldn't answer our questions, he quickly got the answer and was truly concerned about our desire for a specific truck. He listened and never pressured me into buying a vehicle I wasn't going to be happy with. I am very happy with my 2014 Toyota Tacoma and I thank Vince Haley, the Sales manager and Finance staff for making this one of the easiest purchase I have ever had. I highly recommend Courtesy Toyota and Vince Haley if you considering a Toyota! More