Courtesy Toyota of Brandon

Outstanding customer service and Easy Auto buying experience We were given an excellent value for our trade-in and we love our new Highlander. Beth was exceptional and made us feel like a part of the family. We We were given an excellent value for our trade-in and we love our new Highlander. Beth was exceptional and made us feel like a part of the family. We are very satisfied with the whole process. More

I am happy with the price I payed for my new Truck. The sales person Elizabeth is the best. She is a nice & caring person. sales person Elizabeth is the best. She is a nice & caring person. More

I gave this dealership a five-star rating for quite a few reasons: This was my first car purchase ever! I'm a 28 year old woman and have never owned a car, so just the idea of car shopping gave me a migra reasons: This was my first car purchase ever! I'm a 28 year old woman and have never owned a car, so just the idea of car shopping gave me a migraine. I was nervous for many reasons, some of them being 1) I'm a woman so I was sure that they'd take me to the cleaners and not shoot straight with me 2) Was my credit good enough for a car? I hadn't ever bought anything this big so I had no idea what the financial side of car buying would be (I imagined a nightmare) and 3) I wanted something simple and didn't want a bunch of extras forced upon me. I am a motorcyclist, so the simpler, the better. Here was my experience: I saw them circling like sharks and I was pretty terrified. I HATE aggressive sales pitches and was sure that I was about to go through some gruesome experience. NOT SO. Dave (Errity) came right up and introduced himself. He obviously knew immediately that I was a first timer and he sat me down, asked me what I wanted and then went on a hunt for a little 5-speed manual Yaris. He did some preliminary business stuff, but a few minutes later he had me in the car for a test drive. (NOTE: I wanted a manual because I was coming from a motorcycle, but was REALLY rusty when it came to driving a manual car, so I was VERY, VERY self-conscious and nervous that this guy wouldn't take me seriously at all.) He got me right out onto 301, and he let me take it for a nice long ride. He was completely cool - he has the best calm demeanor ever and just spent some time talking to my mom (who came with me for moral support) and let me drive without any interruption or comment. I LOVED that car and that drive. We went right back to the dealership and started the process of pulling credit and adjusting my monthly payments to something I was comfortable with. My only issue was that I wanted a red Yaris SO BAD. Dave was so cool about my weird color hang up (hey, I'm paying that much money - I totally want a color I can live with!) that he immediately found it and promised to have it driven down. I didn't want to leave without buying it, but I thought the wise thing to do would be to shop around. I went over to Nissan, tested their Versa Note (ehh) and headed home. I was kicking myself for not staying at Toyota and buying that car RIGHT THEN. I came back the next night and Dave wasn't there so I felt a whole new wave of anxiety. Would they honor the good faith estimates that he'd set out for me? Would they be able to get me the red one that I wanted so terribly? Well, I got Mario and let me tell you - HE WAS JUST AS AWESOME AS DAVE! He was just a cool dude. He got me right back in the car, we went for another drive and then we were right back inside trying to locate me a red one. It was slightly difficult to locate a red Yaris, but in the end they did and I came back the next night for it. The sales guys were great. DAVE WAS SO AMAZING. Kristian worked with me with the loan. As a first time buyer my bank (Grow Financial) could not match Toyota's loan. Toyota REALLY treats their first timers well. I had always, ALWAYS heard never to take a car loan from the dealership, but to work with your personal bank - and after an hour or so at the bank even the bank loan officer agreed that yeah, for a first time car buyer (with the bank) I would have had to put down a few thousand dollars to bring the LTV rate to something they could work with. Toyota was just great. Kristian was awesome - at the end of it I was like "I OWN A CAR?!" and he just laughed and said, "Yup!" I could not recommend this place more. If Dave, Mario and Kristian are anything to go by then I imagine the entire crew must be pretty cool. I grew up with Toyota and I think their brand speaks for itself, BUT if it's dealerships and salesmen you're nervous of - don't be. The price was good, the payments were something I could live with, the customer service was just ASTOUNDING, and even though I was that annoying last customer of the night - they were genuinely pleased that I was pleased. I could keep going about how wonderful these guys were... THANKS DAVE SO MUCH! More

first I found out that when I sent a car thru the service first I found out that when I sent a car thru the service dept the parts pricing is higher thru the service side then the walk up counter so when I first I found out that when I sent a car thru the service dept the parts pricing is higher thru the service side then the walk up counter so when I asked for the manger tad came up front and said it is higher and if you don't like you don't have to come here. really this parts dept is a joke 2 sets of pricing and the manger is very rude. NEVER DEAL WITH COURTEY TOYOTA PARTS DEPT. YOU WILL BE SORRY More