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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,441 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,441 reviews

December 16, 2018

Great buy Definitely worth the time to buy a car and great deal, great apr, great price . Toyota is perfect all around! Work with you and help you get what y More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul beeman and roody
Dec 17, 2018 -

Courtesy Toyota of Brandon responded

We at Courtesy Toyota of Brandon appreciate your positive review of our dealership. I am very pleased to hear that our team worked to get you what you wanted. Thank you for your business! Mike Schepise, General Manager

December 16, 2018

Friendly quality work. Good food, chicken yellow rice, beans plantains, free coffee. Good service, great atmosphere. Knowledgeable, courteous employees. Comfortable sett More

by precious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
Dec 17, 2018 -

Courtesy Toyota of Brandon responded

Thank you for your positive review of Courtesy Toyota of Brandon. We appreciate your business and I am glad that our team was friendly and provided good service. Please do not hesitate to contact us if we can be of any further automotive assistance. Mike Schepise, General Manager

December 16, 2018

Very bad customer service I went for a simple 5k first service (this service doesn’t even include oil change) on my 2018 4Runner TRD off road. I requested a ride to the mall More

by Dffo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Dec 17, 2018 -

Courtesy Toyota of Brandon responded

Thank you for sharing your review. I apologize for the miscommunication that occurred with our shuttle service and regret any inconvenience you experienced on our behalf. I would like to speak with you further and hopefully restore your faith in us. Please contact me at your convenience. Mike Schepise, General Manager, 813-580-5246

December 15, 2018

Amazing experience. Went in this holiday and walked out with a brand new car great people and excellent service i will definitely recommend friends and famil More

by Bombay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roody
Dec 17, 2018 -

Courtesy Toyota of Brandon responded

Thank you for your positive review of Courtesy Toyota of Brandon. I am very pleased to hear that our team provided an amazing experience. Thank you for your business and we look forward to working with you again in the future. Mike Schepise, General Manager

December 15, 2018

In and out I made an appointment for server services to get done. They had everything ready to go, provided transportation for me to get home and picked me up wh More

by Jessica99davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
Dec 17, 2018 -

Courtesy Toyota of Brandon responded

Thank you for leaving a positive review of Courtesy Toyota of Brandon. Customer service is paramount, so I am happy to hear that our team had everything ready for you. We appreciate your business and if you need anything in the future, please make sure to let us know. Mike Schepise, General Manager

December 15, 2018

Great I was given a loaner car because of the wait time. Service was awesome and I received a complimentary car detail. I will not hesitate for the next s More

by #1HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James kim
Dec 17, 2018 -

Courtesy Toyota of Brandon responded

Thank you for your positive review of Courtesy Toyota of Brandon. I am very pleased to hear that our team was awesome. Thank you for your business and we look forward to working with you again in the future. Mike Schepise, General Manager

December 08, 2018

Great service, great deal. I came in to purchase a 4runner but working with Mr. Mina S., he helped us find something more better. I ended up purchasing a Highlander 2019 at the More

by AL813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mina Shenouda, Alex Grant
Dec 10, 2018 -

Courtesy Toyota of Brandon responded

Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Courtesy Toyota of Brandon, therefore I am pleased to hear that Mina made you happy and you ended up purchasing a 2019 Highlander. Please let us know how we may assist you going forward. Mike Schepise, General Manager

December 06, 2018

Great service dept. Great service and very friendly. Car was ready in time stated. This service makes me want to come back here next time we need service. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mostafa Hassan
Dec 07, 2018 -

Courtesy Toyota of Brandon responded

I am glad you enjoyed your experience at Courtesy Toyota of Brandon. It gives me great pride to know that our team provided great and friendly service. We would be happy to assist you further. Please let us know in the future what we can do for you. Mike Schepise, General Manager

December 03, 2018

Get it together, Service Department! Knowing I’d likely have the opportunity to write a survey, I took notes for this visit. I made an appointment for the 5,000 mile ToyotaCare checkup More

by Xquseme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
. .
Dec 05, 2018 -

Courtesy Toyota of Brandon responded

Thank you for sharing your feedback. We apologize for the miscommunication that occurred during your recent service visit and regret that we did not provide the exceptional customer service you were expecting. I would like to speak with you about your issues. Please contact me at your convenience. Mike Schepise, General Manager, 813-580-5246

Dec 16, 2018 -

Xquseme responded

Hi Mike, Thanks for your response. I'd like to keep things anonymous. If you have additional questions, I'd be happy to discuss. Thanks!

December 03, 2018

Highly recommend Aidan Coulter. Aidan Coulter was super professional and made my new car buying experience awesome!! He was knowledgeable, fun, high energy, listened to what I wanted More

by NewCarBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan Coulter
Dec 06, 2018 -

Courtesy Toyota of Brandon responded

Thank you for leaving a positive review of Courtesy Toyota of Brandon. Customer service is paramount, so I am happy to hear that Aiden was awesome and listened to your wants. We appreciate your business and if you need anything in the future, please make sure to let us know. Mike Schepise, General Manager

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