Courtesy Toyota of Brandon
Tampa, FL
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Sales team was great. Mike Schepise, Hector Espinal and Carlos Ruiz Rivero make a great sales team. They were very knowledgeable about their product and courteous of course Mike Schepise, Hector Espinal and Carlos Ruiz Rivero make a great sales team. They were very knowledgeable about their product and courteous of course. Will certainly recommend them. More
Below average at best. Eddie was great. Getting to him was the issue. Manager “Chad” was so concerned walking around chatting with staff didn’t acknowledge customers. Also, Eddie was great. Getting to him was the issue. Manager “Chad” was so concerned walking around chatting with staff didn’t acknowledge customers. Also, double the cost of tampabay Toyota but time constraints had me going to courtesy. More
Always trying to oversell services Every time I take my car for service they give me a long list of things that are wrong and when I take my car somewhere else for a 2nd opinion, they t Every time I take my car for service they give me a long list of things that are wrong and when I take my car somewhere else for a 2nd opinion, they tell.me that I don't need moist of the stuff that Courtesy says I do. It appears that they are willing to lies to customers for profit. Horrible way to earn customer loyalty!!!! They advertise a price and when it's time to pay, there's always an upcharge. More
Lost Key The Toyota agents worked with me late last night and made sure they kept in touch with me as to what I had to do. They were extremely courteous and he The Toyota agents worked with me late last night and made sure they kept in touch with me as to what I had to do. They were extremely courteous and helpful and helped to ease the anxiety that I was having with this issue. As they stated in the initial contact they were true to their word and accomplish the task in the time recommended with no hidden charges. It was a pleasure working with all of them. More
Service department is top notch Vincent Lopez is one of the finest service representatives I've ever worked with. Treated me like I was family. One of the reasons I bring my vehicles Vincent Lopez is one of the finest service representatives I've ever worked with. Treated me like I was family. One of the reasons I bring my vehicles there. More
Great sevice The service was A+ like the professional service,the time it was done,plus being really polite very happy atmosphere,I will always take my Toyota ther The service was A+ like the professional service,the time it was done,plus being really polite very happy atmosphere,I will always take my Toyota there,which I'm very happy with my car More
Service Great, quick service. Advised of needed service but didn't feel pressured to complete the service the same day. No appointment and we were still in an Great, quick service. Advised of needed service but didn't feel pressured to complete the service the same day. No appointment and we were still in and out. More
Great visit, Great, efficient and friendly service visit. Was very pleased with how fast it went from the time we drove in and when car was ready. Great, efficient and friendly service visit. Was very pleased with how fast it went from the time we drove in and when car was ready. More
Great customer service. Service Manager and the Assistance Service Manager were very professional and provided great customer service. The facilities were nice and clean. Onc Service Manager and the Assistance Service Manager were very professional and provided great customer service. The facilities were nice and clean. Once again, thank you to the entire "Team." More
7 Years of GREAT Service! I bought my Toyota Prius new in 2011 from Coutesy Toyota of Brandon, FL. I also only have my car serviced at this location. I have had a great exper I bought my Toyota Prius new in 2011 from Coutesy Toyota of Brandon, FL. I also only have my car serviced at this location. I have had a great experience with my service and I always request Harold. Harold is honest and he goes out of the way to provide great customer service. After over 200,000 miles my car is in great working condition. I refer lots of my friends and family here because they care about their customers. Thank you and especially to Harold. More