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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,372 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,372 reviews

October 01, 2018

Sales team was great. Mike Schepise, Hector Espinal and Carlos Ruiz Rivero make a great sales team. They were very knowledgeable about their product and courteous of course More

by Tman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schepise, Hector Espinal, Carlos Ruiz Rivero
Oct 03, 2018 -

Courtesy Toyota of Brandon responded

Thank you for your high praise of Courtesy Toyota of Brandon. I am happy to hear that we were a great team. Please let us know how we may assist you in the future. Mike Schepise, General Manager

September 30, 2018

Below average at best. Eddie was great. Getting to him was the issue. Manager “Chad” was so concerned walking around chatting with staff didn’t acknowledge customers. Also, More

by Trigger&001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
You
Oct 01, 2018 -

Courtesy Toyota of Brandon responded

Thank you for your review. I am pleased to hear that Eddie was great, however, I do apologize for any negative experience overall you had with our dealership. I would be happy to speak with you further about this experience, if you would contact me at your convenience. Mike Schepise, General Manager, 813-580-5246

More
September 29, 2018

Always trying to oversell services Every time I take my car for service they give me a long list of things that are wrong and when I take my car somewhere else for a 2nd opinion, they t More

by Unhappy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember who helped me
Oct 01, 2018 -

Courtesy Toyota of Brandon responded

Thank you for sharing your review. I regret that you feel this way about our dealership. I would like to speak with you further about this, if you would contact me at your convenience. Mike Schepise, General Manager, 813-580-5246

September 28, 2018

Lost Key The Toyota agents worked with me late last night and made sure they kept in touch with me as to what I had to do. They were extremely courteous and he More

by Evie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank and Harold
Oct 03, 2018 -

Courtesy Toyota of Brandon responded

Thank you for taking the time to share your experience with me and the rest of our team here at Courtesy Toyota of Brandon. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear our team was courteous and helpful. Please don't hesitate to reach out if you have any questions or need anything else. Mike Schepise, General Manager

More
September 27, 2018

Service department is top notch Vincent Lopez is one of the finest service representatives I've ever worked with. Treated me like I was family. One of the reasons I bring my vehicles More

by Taco man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Lopez, Elizabeth Habig
Oct 03, 2018 -

Courtesy Toyota of Brandon responded

Thank you for taking the time to review Courtesy Toyota of Brandon. We take pride in exceeding our customers' expectations so I am thrilled to hear that Vincent treated you like family. We value your business and look forward to working with you again. Mike Schepise, General Manager

September 27, 2018

Great sevice The service was A+ like the professional service,the time it was done,plus being really polite very happy atmosphere,I will always take my Toyota ther More

by Rdank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Chris Cooprider, Mario Canal, James Mortazavi
Oct 03, 2018 -

Courtesy Toyota of Brandon responded

Thank you for the excellent review of Courtesy Toyota of Brandon! I am happy to hear that our team was professional and polite. We look forward to seeing you again for service. Mike Schepise, General Manager

September 26, 2018

Service Great, quick service. Advised of needed service but didn't feel pressured to complete the service the same day. No appointment and we were still in an More

by Nursey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mostafa
Oct 03, 2018 -

Courtesy Toyota of Brandon responded

Thank you for the great review of Courtesy Toyota of Brandon. I am proud to hear that our team provided great and quick service. We look forward to serving you again in the future. Mike Schepise, General Manager

September 26, 2018

Great visit, Great, efficient and friendly service visit. Was very pleased with how fast it went from the time we drove in and when car was ready. More

by CamryK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Keller
Oct 03, 2018 -

Courtesy Toyota of Brandon responded

Thank you for the 5 star review of Courtesy Toyota of Brandon. Our goal is to provide excellent customer service and I am pleased that our team was friendly and fast. Thank you for your business and we look forward to serving you again. Mike Schepise, General Manager

September 26, 2018

Great customer service. Service Manager and the Assistance Service Manager were very professional and provided great customer service. The facilities were nice and clean. Onc More

by GoYanks!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Savary
Oct 03, 2018 -

Courtesy Toyota of Brandon responded

Thank you for the great review of Courtesy Toyota of Brandon. Your satisfaction is important to us, so I am pleased that our team was professional and provided great customer service. We look forward to working with you again. Mike Schepise, General Manager

September 21, 2018

7 Years of GREAT Service! I bought my Toyota Prius new in 2011 from Coutesy Toyota of Brandon, FL. I also only have my car serviced at this location. I have had a great exper More

by Toyota Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold and Angela
Oct 03, 2018 -

Courtesy Toyota of Brandon responded

We at Courtesy Toyota of Brandon appreciate your positive review of our dealership. I am very pleased to hear that Harold is honest. Thank you for your business! Mike Schepise, General Manager

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