Courtesy Toyota of Brandon

Overall, excellent service with customer service in mind. Although I initially had a problem when trying to get an oil change, the management team went above and beyond expectations to help resolve the issue. Although I initially had a problem when trying to get an oil change, the management team went above and beyond expectations to help resolve the issue. I understand mistakes happen, but what's more important is how the dealership addresses them. They truly care about the customer experience, and I will definitely return again. More

Great services I had my car service today And the Angela that works in the services Department treated me and my family like we were her family, she was very nice, o I had my car service today And the Angela that works in the services Department treated me and my family like we were her family, she was very nice, on point with what was going on with my car. If anyone goes there ask for Angela in the services Department’ she is the greatest. More

Good service & people are so helpful & very polite. The service was great. Your people are so friendly, helpful and courteous. They did the work fast and good. And you have good shuttle service. The service was great. Your people are so friendly, helpful and courteous. They did the work fast and good. And you have good shuttle service. More

Very Helpful and Friendly Staff The Service Manager Vincent Lopez is very helpful, friendly, knowledgeable, very pleasant to talk with. Service is good. No issues. Excellent service The Service Manager Vincent Lopez is very helpful, friendly, knowledgeable, very pleasant to talk with. Service is good. No issues. Excellent service of my car. Appreciated!! More

Service James provide excellent customer service when I took my car to get serviced on Saturday.! He went far and Beyond providing great service !!! Great tea James provide excellent customer service when I took my car to get serviced on Saturday.! He went far and Beyond providing great service !!! Great team player! I was very please. More

Car maintenance I had the oil changed, tires rotated and balanced, the transmission was checked due to a recall I was not notified about in the mail or call. I had the oil changed, tires rotated and balanced, the transmission was checked due to a recall I was not notified about in the mail or call. More

Very friendly Technical assistant - Eddy. The technical specialist Eddy is friendly, knowledgeable, very pleasant to talk with. Service is good. No issues, and will recommend. The manager Fran The technical specialist Eddy is friendly, knowledgeable, very pleasant to talk with. Service is good. No issues, and will recommend. The manager Frank Rosa is an awesome person and we are with Toyota only because of him, whom we know since 2002, from Stadium Toyota. We bought Sienna and later we bought Prius & Rav4 only because of Frank Rosa. I have seen Frank Rosa without a genuine,pleasant friendly smile and very calm energetic attitude. Since I have known him from 2002 from Stadium Toyota days I have never ever seen him being frustrated with the customers, his team mates, subordinates or anyone. He has a solution for any problem and for every customer. Whether he was the Vice-President of spares & service at Stadium Toyota or the Manger of service here at Courtesy Toyota, he is of the same steady friendly, simple, humble and very pleasant positive attitude all the time. I can simply say he is the greatest asset to Toyota USA, and I can only advise Toyota to not leave him even if is retired. Keeping him in the dealership office itself is enough to attract customers because of his electrifying, energetic positive attitude. This is not an exaggeration but a very personal, professional observation of me for the last 16 years, as a medical doctor. More

Great customer Service We had the best buying experience! Ezrhael was accommodating and gave a no pressure approach and Fernando in finance was quick and thorough! Together We had the best buying experience! Ezrhael was accommodating and gave a no pressure approach and Fernando in finance was quick and thorough! Together they made a great team! Will definitely do business with them again! More

Best customer service ever Best customer service Good deals on cars Always smiling no attitude they will help you as much as they can make sure that you get what you like an Best customer service Good deals on cars Always smiling no attitude they will help you as much as they can make sure that you get what you like and you will leave with a smile on your and will not regret going there Number one dealer🙌🏻 More

Excellent service, friendly, and helpful Service outstanding, everyone courtesy and helpful.Always recommend what car needs or what it will be needing.Not pushy make the experience seem fun, Service outstanding, everyone courtesy and helpful.Always recommend what car needs or what it will be needing.Not pushy make the experience seem fun, especially with the lobby with tv’s and coffee machines. More