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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,265 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,265 reviews

October 27, 2024

I had an appointment but waited more than 2 hours for my 5000 mile service. Ridiculous. Why do you have scheduled appointments if you make us wait 2 hours for a simple service. We received NO information More

by wpog4Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rheem
Nov 01, 2024 -

Courtesy Toyota of Brandon responded

Thank you for your feedback. We sincerely apologize for the extended wait time you experienced during your recent visit. We understand how frustrating it can be to wait without updates, and this is not the level of service we strive to provide. We value your time and appreciate your patience and we would like to speak with you further about your experience. We will be reaching out, but you can also contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

October 27, 2024

El vehículo lo compré el día 10/19/2024 y las bocinas del radio tienen dificultades solamente suena 1 y en la pizarra señaliza cargar batería More

by cofino1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Canal
Nov 01, 2024 -

Courtesy Toyota of Brandon responded

Gracias por compartir tus comentarios. Lamentamos escuchar sobre los problemas que estás experimentando con las bocinas del radio y la señal de la batería. Es importante para nosotros que nuestros clientes tengan una gran experiencia con sus vehículos. Nos gustaría hablar contigo más a fondo sobre tus problemas e invitamos a que te pongas en contacto conmigo cuando te sea conveniente. Agradecemos tu comprensión y esperamos resolver esto pronto. Zack Kelley, General Manager, 813-246-3070

October 26, 2024

Treated me well but took too long for an oil change. Two hours is too long. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with sales
October 26, 2024

It was a pleasure working with our salesman Hank. He made the process effortless for us. More

by Tamjowhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Keller
October 26, 2024

Ryan M handled request and informed us about the process and status in a very professional way, More

by Llkeith032003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan M
October 25, 2024

The service representative was very helpful and courteous, & Good Customer service I love Courtesy Toyota of Brandon More

by Ice cream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
October 25, 2024

Very helpful with the selection of appropriate vehicle and helpful with financing options. Very satisfied More

by spradlinludmila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrett lucas
October 25, 2024

I love it . . Victor Perez is the best when it comes to my 2021 Toyota Corolla.. Thank you all❤️ More

by stuffjacobs82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez ⭐⭐⭐⭐⭐
October 25, 2024

Excelente servicio y atención pro el departamento de ventas el Sr Héctor me atendió, todo muy bien More

by jeandiaz74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hectoe
October 24, 2024

I always do my services with Toyota , the courtesy is always there and very friendly employees More

by marcepica0126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Keller, Sunny Varghese(Sunil), Tommy Whelan, Mario Canal, Alex Grant
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