Courtesy Toyota of Brandon

Service Craig was Excellent, explained everything, got all my service done at a affordable price, will ask for him ( and tell others). Next time I use a deale Craig was Excellent, explained everything, got all my service done at a affordable price, will ask for him ( and tell others). Next time I use a dealer. More

Courtesy Toyota: Synonymous with Exemplary Service Assistant Service Manager James Kim provided exemplary advice, help and service in trying to decide if a 2006 Toyota Highlander with 120k miles was Assistant Service Manager James Kim provided exemplary advice, help and service in trying to decide if a 2006 Toyota Highlander with 120k miles was worth throwing almost $4500 at it. It was. And repairs made. The list of problems identified along with the itemized cost of each aided me greatly in reaching that decision. Repairs by the mechanic were performed professionally and efficiently. Beautiful service area, by the way. Now, the Highlander has a second life. While this OLD Toyota was being repaired, James provided a rental. Not to mention cleaning the SUV after service. Upon leaving the dealer after repairs were performed; the engine, VSC and traction control lights came on again after driving only about 20 miles. A failure completely unrelated to the repairs performed. It frightened me. Had I just made a very expensive mistake? Yet, he worked with me again to make the SUV “right”. Far and above what one could reasonably expect given the age of the vehicle. The cost of repairs? A bit pricey. But one gets what one pays for. And no complaints here, especially with a 1 yr, 12k mile warranty on all work performed. I simply can’t be more pleased and impressed. And have already referred 2 other Toyota owners to James for service. What a find. A dealer who values their clients, provides service managers leeway to work with them, and hires high caliber people. James is special. And courteous. I thank management for letting him shine. The new facilities pleasing, comfortable, and clean. The coffee machines are great, too. Thank you! Cheers, Katherine KM Edwards MBA MA More

Great service as usual! Great service and quick. Roberto was fantastic keeping me updated. The new showroom is beautiful. This is my 4 vehicle I have bought from Courtesy Toy Great service and quick. Roberto was fantastic keeping me updated. The new showroom is beautiful. This is my 4 vehicle I have bought from Courtesy Toyota and I will continue using buying from them. More

first oil change had my first oil change on my Camry and was taken care of by the employee. I believe her name is Angie Garretson. keep up the good job. had my first oil change on my Camry and was taken care of by the employee. I believe her name is Angie Garretson. keep up the good job. More

Good except for the closing Don't try to upsell when closing the deal. I just want to buy my truck and leave. Took 2 hrs to put on mud guards today 1/29/19. Don't try to upsell when closing the deal. I just want to buy my truck and leave. Took 2 hrs to put on mud guards today 1/29/19. More

Great service Great professional and timely service. Always take both of my Toyota’s to Courtesy. Never had an issue or service problem at this dealership. Very fri Great professional and timely service. Always take both of my Toyota’s to Courtesy. Never had an issue or service problem at this dealership. Very friendly employees. More

Excellent service center Got in and out quickly Kevin was wonderful kept me informed. Will definitely go back loved the brand new service and lobby area that was just complete Got in and out quickly Kevin was wonderful kept me informed. Will definitely go back loved the brand new service and lobby area that was just completed More

January 2019 Excellent services, kept me updated on the status. Offered coffee, pastries, etc Ghandi was courteous and respectful. The work was completed in the es Excellent services, kept me updated on the status. Offered coffee, pastries, etc Ghandi was courteous and respectful. The work was completed in the estimated time. More

Excelent service Vincent help me to solve with my car problem, was fast and very profesional!!, I will highly recomed this dealer for service your car!!!, the coffe is Vincent help me to solve with my car problem, was fast and very profesional!!, I will highly recomed this dealer for service your car!!!, the coffe is delicious!! More

Auto Service Drive into service garage shown where to stop the car. Wasn’t long wait before shown to service count & went over car history & what I needed done. Th Drive into service garage shown where to stop the car. Wasn’t long wait before shown to service count & went over car history & what I needed done. Than shown to waiting area. Sometime later I was explained what was being down & gave a review of other possible repairs. The wait for the whole job took the time I was told it would. Reviewed all the paperwork & taken to were car was parked The only thing that bothered me was at the service desk the mouse pad being used was giving the service area a polical feel. More