Courtesy Toyota of Brandon

Finance nightmare I walked into Courtesy Toyota to review options for a pickup truck and was shown a 2016 Tundra with 4000 miles. All went well with the sales and I lik I walked into Courtesy Toyota to review options for a pickup truck and was shown a 2016 Tundra with 4000 miles. All went well with the sales and I like the Tundra. I would never recommend Courtesy because of the Finance Deptartment and thier Deceitful Practices. I dealt with Lazarus. I mentioned financing through Suncoast Credit Union. He tried to put my loan with a bank at 6.7%. I again repeated that I am a long member of Suncoast and that is where I want the financing. Further, Suncoast approved me with 4.5% credit. He showed me that Suncoast name was on the document. At which time he left the room and returned with more documents. I now know he switched the document I was originally shown. I caught this the following day and personally went back to him. He assured me that it is with Suncoast. I checked with Suncoast several times in the following two weeks, they never received the package. I was told by Suncoast to go and demand it be completed before thirty days.I returned again and Lazarus was rude and short telling me to wait for the package to arrive at Suncoast Credit Union. Obviously Courtesy places the loan where they can receive incentives. Today I spoke with Lindsey Biswas the finance manager and she informed me there is nothing she can do... Be cautious signing where they point there fingers for you to sign. It was after 10:00pm and I trusted signing where Laz was showing me.... Never again will I trust without thoroughly reading. These guys make it hard for all dealers. More

Sunny is great like his name.. Great dealership and great people..will buy my next vehicle from them too..Thanks Courtesy Toyota and Sunny. Love you Courtesy Toyota,cant wait to se Great dealership and great people..will buy my next vehicle from them too..Thanks Courtesy Toyota and Sunny. Love you Courtesy Toyota,cant wait to see your new dealership. More

I had an awesome experience today while servicing my Avalon The recent renovations undertaking by Courtesy Toyota of Brandon have really made servicing your car at the dealership a much more pleasant experience The recent renovations undertaking by Courtesy Toyota of Brandon have really made servicing your car at the dealership a much more pleasant experience. It also helps that my service advisor Mostafa was extremely helpful, courteous and very professional. Regards, Mark More

Quick turnaround time - seems to have improved recently Nice new service area and quick turnaround time. Like the text message notifying work to be done as well as recommendations and choice of what I would Nice new service area and quick turnaround time. Like the text message notifying work to be done as well as recommendations and choice of what I would like done on recommendations. More

Compra de carro La atencion fue excelente. El Sr. Perdomo fue de gran ayuda excelente vendedor. Busco opciones para yo poder comprar mi SUV. Servicios y atencion muy La atencion fue excelente. El Sr. Perdomo fue de gran ayuda excelente vendedor. Busco opciones para yo poder comprar mi SUV. Servicios y atencion muy bueno. More

5000 Miile Service Ryan was my service manager for my 5000 mile free service. He my car back to me in less than 30 minutes. Great job Ryan! Ryan was my service manager for my 5000 mile free service. He my car back to me in less than 30 minutes. Great job Ryan! More

Great Quick and easy, sunny didn’t play any games. Very direct and to the point and got me what I wanted and asked for. Very friendly and great person to de Quick and easy, sunny didn’t play any games. Very direct and to the point and got me what I wanted and asked for. Very friendly and great person to deal with. More

Great service!! Love the upgrades to the service center, and the service was faster now!! James did an excellent job, and was very helpful and kind. Thank you! Love the upgrades to the service center, and the service was faster now!! James did an excellent job, and was very helpful and kind. Thank you! More

Great place to buy or get service done Courteous staff; they never try to push you for more to be done. They recommend various tasks and you can choose/defer. Plus swanky new facility Courteous staff; they never try to push you for more to be done. They recommend various tasks and you can choose/defer. Plus swanky new facility More

Maintenance Very professional and friendly staff. I would strongly recommend this Service Department to others, especially if you’re in the Brandon, Florida area Very professional and friendly staff. I would strongly recommend this Service Department to others, especially if you’re in the Brandon, Florida area. Great job!!! More