Courtesy Toyota of Brandon

Oil change James Kim was great! Very professional and courteous and we loved that he kept us informed. The shuttle took a long to come so we cancelled because James Kim was great! Very professional and courteous and we loved that he kept us informed. The shuttle took a long to come so we cancelled because the car was done before it arrived More

Great experience Great customer service here, I love Toyota courtesy no matter where I am I will travel to this specific location due to great customer service. Great customer service here, I love Toyota courtesy no matter where I am I will travel to this specific location due to great customer service. More

Great Customer Service Great Customer Service, I am a loyal customer since 2006, It’s great to get your service done by People you can trust like Chad and Ryan Great Customer Service, I am a loyal customer since 2006, It’s great to get your service done by People you can trust like Chad and Ryan More

Outstanding Service Vincent was very friendly and professional. He kept me up to date as I was waiting for my car to be serviced. What also impressed me was that I had Vincent was very friendly and professional. He kept me up to date as I was waiting for my car to be serviced. What also impressed me was that I had given him a coupon for my oil change. He found an even better deal to help me save more! Keep up the outstanding work Vincent, I'll be back! 😁 More

Great customer service Mohammad and the whole team were awesome! When we arrive in the facility this gentleman was very quick and guide us to park our car inside the New ser Mohammad and the whole team were awesome! When we arrive in the facility this gentleman was very quick and guide us to park our car inside the New service place! Everyone are very kind and the new waiting area was absolutely amazing! There is coffee and pastries are served! I had amazing experience! Shout out to your business!!! More

Excellent Service I rated it my service as excellent because I had a 5:20 pm appointment for oil change and tire rotation I was out of there by 6:05pm. The Service Tech I rated it my service as excellent because I had a 5:20 pm appointment for oil change and tire rotation I was out of there by 6:05pm. The Service Technician was professional and courteous. I recvd service with a smile. To add the price of the service was great and competitive. More

Professional courteous service. Dealer was on time for scheduled service maintenance. Service area clean and brightly lit. Douglas at Courtesy Toyota Brandon was courteous, professio Dealer was on time for scheduled service maintenance. Service area clean and brightly lit. Douglas at Courtesy Toyota Brandon was courteous, professional, knowledgeable and answered all my questions. Douglas informed me of all service performed and when to come back for future service on my vehicle. More

Great The lady at the service desk was wonderful. She gave me accurate timing for the service and honored a phone price commitment. She was very professio The lady at the service desk was wonderful. She gave me accurate timing for the service and honored a phone price commitment. She was very professional More

Very good Tommy and Jonathan were very helpful through my entire lease process, would highly recommend either one of them and Courtesy Toyota! Very Happy with H Tommy and Jonathan were very helpful through my entire lease process, would highly recommend either one of them and Courtesy Toyota! Very Happy with Highlander More

Class "A" customer relations I was very impressed with: 1. The cleanliness of the dealership (from the waiting room, to the garage, to the washrooms and the children's play area. I was very impressed with: 1. The cleanliness of the dealership (from the waiting room, to the garage, to the washrooms and the children's play area. It's obvious that these people take pride in cleanliness and I for one, am very appreciative. Especially when I am accompanied by family members.) 2. The fact that customers are provided with a viewing area from which we can watch our vehicle being cared for. 3. The fact that my vehicle was returned to me with no grease or dirt that was not there when I turned my vehicle over to the dealership. 4. A name and number were provided to allow me a person to contact while my vehicle was being cared for. 5. During every part of my experience all employees, from the valets, to the service counselors, to the mechanics, were very professional and friendly. This I valued above all else. Thank you James Kim and the entire staff at Courtesy Toyota. The only minor suggestion I have is to decrease the waiting time. From start to finish it took 2 hours to have 1 flat tire removed from the rim, my new tire (provided by me) installed, balanced and mounted. The spare returned to its bed beneath the cargo area. I did have an appointment. Sincerely, Othello and G.G. Jones More