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Courtesy Toyota of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
1,438 Reviews
Call Dealership (813) 739-7517

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,438 reviews

November 27, 2023

Buenos precios excelente servicio y el vendedor José Leon me trató súper hace excelente trabajo More

by luiselian11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Leon
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November 26, 2023

Great service department. Took me right in be my unscheduled oil change. Plenty of coffee during my wait. Service Adviser Ian was profession and courteous, providing ans More

by gkling42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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November 26, 2023

Excellence service. Fast application. I love . My pleasure be a customer @ Courtesy Toyota for more than 15 years. More

by Awilda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Keller, Mike Schepise
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November 24, 2023

Dishonesty. Bargained on one vehicle but switched vehicle at closing. When called out was sold higher price vehicle. More

by Baucham Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin
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Nov 30, 2023 -

Courtesy Toyota of Brandon responded

Rob, We appreciate you bringing this matter to our attention, and we sincerely apologize for any confusion or frustration you experienced during your recent transaction. Honesty and transparency are core values at our dealership, and we take any instances of miscommunication seriously. We would be happy to speak with you further about your purchase and any questions you may have. We will be reaching out, but if you haven’t heard from us yet, please contact me. Zack Kelley, General Manager, 813-246-3070

November 23, 2023

One hour oil change took two hours. Arrived at 8 am for 8:40 appointment. Checked out at 10:45 More

by nfred1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 30, 2023 -

Courtesy Toyota of Brandon responded

Thank you for your review. We sincerely apologize for the extended wait time you experienced during your recent oil change appointment. Your time is valuable, and we regret any inconvenience caused by the delay. We understand the importance of punctuality and we would like to speak with you further. Please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

November 23, 2023

Terrific place to get your vehicle repaired. One of the busiest dealerships in the Country. More

by RICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Keller, Sunny Varghese(Sunil), Tommy Whelan, Mario Canal, Alex Grant, Mike Schepise
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November 23, 2023

My experience was excellent from the sales people to the managers. I would recommend them and I would buy a car. There again also. More

by david.anzalone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose and David , Alex Grant
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November 23, 2023

The service tech was very courteous and professional, answered all my questions and took great care of me.thanks More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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November 22, 2023

I came to Brandon Toyota because my driver side window isn’t going up or down. My friend, who is a licensed mechanic and owns his own shop, had put a new motor and switch in for my window already. We know More

by seanwhalen2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schepise
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Nov 30, 2023 -

Courtesy Toyota of Brandon responded

Sean, We appreciate you sharing your experience, and we sincerely apologize for any frustration and inconvenience you've encountered during your visit to our dealership. Your feedback is essential, and we take these concerns seriously. We deeply regret that you feel this way about your visit with us and we would like to answer any questions you may have. We will be reaching out, but you can also contact me, if you haven’t yet heard from us. Zack Kelley, General Manager, 813-246-3070

November 19, 2023

I had a bad experience from the sales department when i bought my car, but the service experience this time was excellent, both in terms of timing n pricing, it was a pleasure to get my car serviced. More

by ashok choudhary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
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