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Courtesy Toyota of Brandon
Tampa, FL
1,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 07, 2023
First time in a long time of going there I was able to get an oil change done in about an hour. Service guy was J. John was great. An oil change should be fast hope this continues. get an oil change done in about an hour. Service guy was J. John was great. An oil change should be fast hope this continues. More
by Anonymous
Employees Worked With
Service J John
December 07, 2023
Another over priced oil change. Techs didn't check anything. They didn't know my camera was on and recorded them talking about me, my vehicle and a picture of my wife on the screen. Techs didn't check anything. They didn't know my camera was on and recorded them talking about me, my vehicle and a picture of my wife on the screen. So much so that 3 different techs came to look and comment. So over $70.00 and nothing checked plus advertising said $59.95 but other fees jack up price. PLUS the customer gets talked about. More
by Lillpappa
Employees Worked With
AJ service writer was extremely polite and professional.
December 06, 2023
Went for warrantied battery service, but instead of a swift battery replacement experience, the process took 90 minutes. The dealership has to know that auto parts stores can perform this service in unde swift battery replacement experience, the process took 90 minutes. The dealership has to know that auto parts stores can perform this service in under 10 minutes. The onerous process of check in and text message delivery of car status is, honestly, overkill for a mundane service such as this. This makes it so that I would definitely consider alternatives to a dealership for service like this. I had called in advance about this service and was told by Nano that it was easily done “while you wait”. So I took my car during my lunch hour, expecting a 20-30 minute experience but an hour and a half is what it became. Nano did not recommend making an appointment when I initially called. More
by Ssladoje
Employees Worked With
Ian (Service)
December 05, 2023
In the year that I have been a customer of Courtesy Toyota of Brandon I have yet to have a negative experience. The staff are friendly and helpful, and having my truck serviced has always been timely. Toyota of Brandon I have yet to have a negative experience. The staff are friendly and helpful, and having my truck serviced has always been timely. More
by jchambless
Employees Worked With
Julio "JR" Raimundo
December 05, 2023
Arrived and was greeted by a service consultant Alphonso Domonick. He provided updates on service progress and shortly after advised all was completed with no further issues to address at the time. Overall, Domonick. He provided updates on service progress and shortly after advised all was completed with no further issues to address at the time. Overall, a great and speedy experience keep up the good work More
by Renato Brito
Employees Worked With
Alphonso Dominick (5 stars)
