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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,438 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,438 reviews

December 17, 2023

Pricing of the vehicle at MSRP as advertised but add on items that you can’t remove due to “policy” so it still comes out over. The buying experience is average, took over 6hours+. Too much back and forth More

by Davemuy23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Dec 19, 2023 -

Courtesy Toyota of Brandon responded

Thank you for taking the time to share your feedback about your recent purchasing experience with us. We appreciate your honesty and apologize for any inconvenience you faced during the process. We understand your concerns about the add-on items affecting the final price of the vehicle. We also regret that the buying experience took longer than expected. We would like to speak with you further and will be reaching out, but if you haven’t heard from us yet, please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

December 16, 2023

Great dealership! The staff are always courteous and professional. Service appointments are easy to make online. Service is excellent and the wait is minimal. More

by lynns58.mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
December 15, 2023

courteous, Prompt, Polite, On time, Respectful, Fix everything the First time, I hope all of your Service Managers are as good as Thomas Garner. More

by dolpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See remarks
December 14, 2023

Great customer service and very good work and my truck is always serviced on time. More

by Mohoshahin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkos Hamlet, Mohammad, and Abbas
December 13, 2023

My experience at the dealership was nothing but excellent. A young lady assisted with ensuring my car was taken care of and she was extremely knowledgeable. I will consistently do business with thi More

by Nayimconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Grzyb
December 13, 2023

Thank you! Good service and quicker than usual on the wait time. Advisor was nice. More

by NotAvailable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jiban
December 12, 2023

Kevin, my service advisor was very knowledgeable and helpful! He did everything he promised. I made and appointment in February with him! He is excellent! More

by don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Kevin
December 11, 2023

Thank you for your service and great customer care and support. I’m glad I found your place. More

by Don George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lopez, Sunny Varghese(Sunil)
December 10, 2023

Hi my name is Angel cruz The employee that took care of me was very kind and respectful, and very honest he was fast he kept up with me and I appreciate workers like that. Thank you. More

by Cruz4338001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nano
December 10, 2023

Fast service. Nice customer service reps. A a a a a a a a a a More

by Genafriscia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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