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Courtesy Toyota of Brandon
Tampa, FL
1,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,438 reviews
December 20, 2023
We had a wonderful experience. Very professional and knowledgeable. I recommend their services with the highest qualifications Very professional and knowledgeable. I recommend their services with the highest qualifications More
by Domingo & Rita
Employees Worked With
Service department- Alphonso Dominck
December 18, 2023
The whole service department is all about service! ! The wait times are your typical hour to two hours with an appointment. I recommend this group and Jeffrey is very knowledgeable. ! The wait times are your typical hour to two hours with an appointment. I recommend this group and Jeffrey is very knowledgeable. More
by Bugsy
Employees Worked With
Jeffrey , Rollin Seeley
December 17, 2023
I went to the service center because my car was making noise when I go over speed bumps. I had to wait over 2 hours just for a diagnosis, and then I was told the strut needed to be replaced, costing over noise when I go over speed bumps. I had to wait over 2 hours just for a diagnosis, and then I was told the strut needed to be replaced, costing over $1000. They said I could drop off the car the next day and get a loaner, but when I did, they said no loaner was available, so I had to take Lyft. The following day, after receiving a text that my car was ready, I paid the full amount and took the car, but it still had the same noise. Jeffery, the advisor, was unhelpful and argumentative. I was told to bring the car back the next day at 3:00 pm for further inspection, but when I arrived, they didn't check the car as promised because the mechanic who worked on it was off duty. It's frustrating that they scheduled the appointment when no other mechanics were available. I contacted Toyota corporate and opened a case. During the investigation, I discovered that Jeffery never updated the system with my visit or the work performed. It's suspicious and concerning why this wasn't updated. I have to return to get it checked again, and I plan to follow up with Toyota corporate and management regarding this matter. More
by Johnfayez30
Employees Worked With
Jeffery Susana
December 17, 2023
I recently had a great experience at Couresy Toyota and wanted to share my review. From the moment I walked in, the staff was friendly and attentive. They greeted me with a smile and asked how they could a wanted to share my review. From the moment I walked in, the staff was friendly and attentive. They greeted me with a smile and asked how they could assist me. I was looking to purchase a new car, and the salesperson I worked with was incredibly knowledgeable about the different models and features. They took the time to understand my needs and preferences, and then guided me towards the vehicles that would be a good fit for me. Once I had made my decision, the process of negotiating the price and finalizing the paperwork was smooth and efficient. The dealership offered competitive pricing, and I felt like I was getting a fair deal. They were also transparent about any additional fees or charges, which I appreciated. Overall, my experience at this dealership was excellent. The staff was friendly, knowledgeable, and professional throughout the entire process. I felt like they genuinely cared about helping me find the right car for my needs, and I never felt pressured or rushed. I would highly recommend this dealership to anyone in the market for a new. More
by dgrier04
Employees Worked With
Tommy Whelan
December 17, 2023
Arbi was very attentive. Great customer service. After speaking to Jared I asked for a specific price and got it. The only issue I had was the day we purchased the car ther Great customer service. After speaking to Jared I asked for a specific price and got it. The only issue I had was the day we purchased the car there was a wait time. I believe due to our salesman assisting others who were purchasing a car. One customer at a time. More
by lemons813
Employees Worked With
Arbi Hedi
December 17, 2023
Thank you Beth for your help in finding and purchasing my Rav4. Love it. Beth was extremely helpful to me and took the time to explain how to use all of the gadgets in the car that I wasn't familiar with. Rav4. Love it. Beth was extremely helpful to me and took the time to explain how to use all of the gadgets in the car that I wasn't familiar with. More
by sacrannell829
Employees Worked With
Elizabeth Habig
