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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,476 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,476 reviews

April 23, 2024

The dealership understood the problem that I was having with my other truck and resolved the problem by trading vehicles. More

by darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
April 22, 2024

Great job getting my 1999 4Runner back in tip top shape, appreciate all the hard job and explaining my options to resolve the issues. Thanks Vincent and service technician Ryan for their expertise na d help More

by Sugarray60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep Vincent and service technician Ryan Heights
April 22, 2024

Excellent service, very friendly and answered all my questions. Would recommend this dealership to everyone. More

by rhbslb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Ramond ,very very helpful
April 22, 2024

Quick,knowledgable, efficient service manager Sierra, worked with me on the details of my Prius service needed, they did what i could afford and my car is doing just fine. Thanks for an excellent service More

by rogerjon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
April 21, 2024

Took my vehicle in for maintenance they didn’t even rotate my tires. So I don’t really think they complete the maintenance they claim to. More

by Manders
Workmanship
Recommend Dealer
No
Employees Worked With
Sierra
Apr 23, 2024 -

Courtesy Toyota of Brandon responded

Manders, Thank you for sharing your review. We're truly sorry to hear about your recent experience with our maintenance service. Ensuring that all requested services are completed to your satisfaction is our top priority, and we apologize for any oversight in failing to rotate your tires as requested. We would like to earn your trust back and invite you to please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

April 20, 2024

Excellent service as usual and exceptional service advisor in Abbas as he is always super courteous and helpful with all of the issues when I bring the vehicle in for service More

by MadMax67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbas in service 5 stars as always , Tommy Whelan
April 20, 2024

Quick and excellent service. Ryan Messersmuth, as always, provides expertise in a pleasant manner. He has always been one of the main reasons I continue with this dealership. More

by Jim Moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
April 20, 2024

Went in for oil change, tire rotation, wiper blades, and to clear a computer error message. Checked in by Nano. Told it would be 2 and a half hours, even though I had an appointment. He was able to speed More

by jbergmann7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nano
Apr 23, 2024 -

Courtesy Toyota of Brandon responded

Thank you for sharing your review with us. We're sincerely sorry to hear about your disappointing experience during your recent visit to our service department. Your loyalty over the past 11 years and your trust in us mean a great deal, and we deeply regret that we fell short of meeting your expectations on this occasion. It's unacceptable that your requested services were not completed properly and that you had to make an additional trip to address the unresolved issues. We understand the frustration and inconvenience this must have caused you, especially on your day off. We would like to speak with you further about your experience. We will be contacting you, but you can also reach out to me, as well. Zack Kelley, General Manager, 813-246-3070

April 19, 2024

Vincent in the service department is amazing! He always takes care of every issue and question I have. It's never a hassle getting my truck serviced. More

by p3fe8251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lopez
April 18, 2024

Professional, very helpful, courtesy and a pleasure to do business with. Highly recommend if you are looking for a vehicle. More

by rhbslb
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Raymond
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