Courtesy Toyota of Brandon

Attendants are friendly & professional. Waiting area seats needs up dating & car wash been broken way too long Waiting area seats needs up dating & car wash been broken way too long More

I have bringing my car 🚗 for years in this dealership and I literally love because they so professional. and I literally love because they so professional. More

I'm satisfied with the service Kevin gave us. Very informative, timely and courteous. I'm always satisfied with courtesy Toyoya of Brandon, Fl. Very informative, timely and courteous. I'm always satisfied with courtesy Toyoya of Brandon, Fl. More

The customer service and environment at this dealership is phenomenal! I have only been using them to service my car for about 5 years and bought my last 2 vehicles there. This last service appointment th is phenomenal! I have only been using them to service my car for about 5 years and bought my last 2 vehicles there. This last service appointment there was a catastrophe. My cars engine stopped right after I left. A part had broken. The customer service for how they handled this was award winning! The receptionist, my service advisor, two mechanics and their boss reacted quickly and caring. I left questioning how that part broke but didn’t ask just appreciative that it was fixed without an additional cost and I got to go home. However I’m noticing a new sound in my engine that wasn’t there prior to this service being done. I have not contacted the dealership because I have a phobia the more I let everyone touch my car the more new problems it will have. But I hear that noise everyday and feel frustrated. I have left routine maintenance twice with my engine losing power because something wasn’t done correctly during service. They never get my tire pressure balanced correctly. It does seem they try to get as many cars in as possible which puts pressure on these technicians to work fast which could be a cause for these types of errors. We all make mistakes! But leaving my dealership for routine maintenance 4x for my car to have issues after seems like a lot. Once it was an engine setting. Once it was something not done to a new battery. I’m pretty sure when my brakes were done 2 service visits ago they missed a step because I mentioned they were squeaking to my service advisor this last visit and they haven’t squeaked since so they must have lubricated them. Then this visit some random piece broke a block away from the dealership after maintenance shutting the engine off.. I didn’t complain about all this before but the way a review is pushed I’m sharing my honest review thoughts. Again my service advisor Craig Berkowicz and all the staff have phenomenal customer service!!!! But the technicians quality of work needs work.i don’t like to be a complainer but I notice detail that will bother me. More

Helpful staff, polite and effective, good senses of humor. Go out of their way to make things right. Service staff good, too. humor. Go out of their way to make things right. Service staff good, too. More

Went in for a recall and an ac concern on a Saturday figuring I would have a long wait but my writer Eddie got me in super quick and and they had answers for an issue almost immediately,very satisfied w figuring I would have a long wait but my writer Eddie got me in super quick and and they had answers for an issue almost immediately,very satisfied with my experience and will happily return More

Zach went above and beyond to ensure I was satisfied. I was treated as a valued customer. I was treated as a valued customer. More

It was my first time at this dealer, and It will not be the last! Zakary was a nice and very helpful, friendly person! 100% recommend! Ask for Zakary, and he will make you feel like family! the last! Zakary was a nice and very helpful, friendly person! 100% recommend! Ask for Zakary, and he will make you feel like family! More

Friendly, effective, not pushy. , accommodating. Did a great job getting the car with the accessories we wanted. , accommodating. Did a great job getting the car with the accessories we wanted. More

Very please with the way they are willing to work with you and help to get you into what is best for you. you and help to get you into what is best for you. More