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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,472 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,472 reviews

November 08, 2024

I am still recovering from our double hurricane blast - that's why the delay. Working with Reese and the crew (Elvis, of course) was a pleasure. They were professional as well as interested in answering More

by faith.devitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reese C., and Elvis., Mike Schepise
November 08, 2024

Overcharged for title and registration service in a new vehicle cash no-trade deal, then failed to report insurance accurately resulting in License Suspension letter from the state. More

by 24PriusSE
Recommend Dealer
No
Employees Worked With
Donot Recall
Nov 13, 2024 -

Courtesy Toyota of Brandon responded

Thank you for bringing this to our attention. We apologize for any inconvenience and frustration caused by the issues with the title, registration, and insurance reporting. Situations like this are not reflective of the smooth experience we aim to provide. We take these matters seriously and would like to resolve this promptly. Please contact us at your convenience so we can assist in addressing and correcting these issues for you. Zack Kelley, General Manager, 813-246-3070

Nov 14, 2024 -

24PriusSE responded

I emailed Mr. Kelley prior to leaving this review. He referred the issue to a subordinate and I heard nothing further.

November 07, 2024

Professional and friendly very quick accurate and affordable. My one and only Toyota stop. Thanks Ian great job. More

by Tbhgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian in service.
November 07, 2024

We had a nice experience. We got the vehicle we were looking for. We were very satisfied. More

by Chashj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Walker
November 07, 2024

Very poorly treated ! Salesman was not helpful as finance was pathetic! Not good customer service. More

by shornsby1826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Espinosa, Chris Yates
Nov 12, 2024 -

Courtesy Toyota of Brandon responded

Thank you for your feedback. We're sorry to hear about your experience and apologize for any inconvenience caused. We strive to provide excellent customer service, and it's disappointing to learn we fell short. We would like to learn more about your experience. Please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

November 06, 2024

The dealership was very friendly and professional. They got my vehicle taken care of and done in a timely manner. More

by rtkalashian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
November 05, 2024

They serviced my car and did the recall. I had no complaints with the service. More

by beatken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 04, 2024

I bought a 25 camry se. Hector Diaz was the salesman. He was very professional, friendly and helpful. I had just lost my previous car, a 23 camry which was totaled from hurr More

by leestuttle12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hectir Diaz
November 04, 2024

Everyone shows professionalism especially Roger Mukherjee who from the beginning of our conversation had showed a friendly attitude no pressure and understanding of what I need; was able to cater and shows c More

by Malou
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Mukherjee
November 03, 2024

I contacted many Toyota Dealerships in FL to purchase my new car with my exact specifications. Courtesy Toyota was responsive, they listened to me, and were so easy to work with. I would buy from this deale More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arbi Hedhli, Alex Grant
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