Courtesy Toyota of Brandon
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 1,158 reviews
Beth Habig is excellent to work with! She is knowledgeable dresses professionally and has a beautiful smile and a great attitude!! Angel C was a big help to us. He was patient and explain She is knowledgeable dresses professionally and has a beautiful smile and a great attitude!! Angel C was a big help to us. He was patient and explained our options thoroughly! Only negative was from the time we got there to driving our beautiful RAV4 off the lot, was 5 hours. But we would still recommend Courtesy Toyota of Brandon and Beth !! More
I really appreciate the ease of having my vehicle serviced at Courtesy Brandon. Kevin was extremely helpful, communicative, and pleasant to work with. The complimentary shuttle service was an unexpec serviced at Courtesy Brandon. Kevin was extremely helpful, communicative, and pleasant to work with. The complimentary shuttle service was an unexpected benefit. Thanks, Team. More
I have had nothing but pleasant experiences since I have been going to Brandon Toyota. Never crazy about the additional work they find and the cost, but it is generally needed. When I go in for just one spe been going to Brandon Toyota. Never crazy about the additional work they find and the cost, but it is generally needed. When I go in for just one specific item they take care of it directly. It is a great service center! More
Took 3. 5 hours for oil change and 2 new tires. Was not kept informed of progress. My salesman used what I considered high pressure to try and get me to buy a 5 hours for oil change and 2 new tires. Was not kept informed of progress. My salesman used what I considered high pressure to try and get me to buy a new car. After I said not interested came back to me 2 or 3 times with better deals. More
I had my Highlander in for routine maintenance this week. It was easy to make an appointment and work was done in a satisfactory time frame. I've always been satisfied with the service department. It was easy to make an appointment and work was done in a satisfactory time frame. I've always been satisfied with the service department. More
good afternoon, I had taken my time to do this survey because I was really very upset, but now with a cool head I commented on my experience in this deeler, I have frequented it in recent months because because I was really very upset, but now with a cool head I commented on my experience in this deeler, I have frequented it in recent months because I live in riverview and it is the closest but now I prefer apathy drive more after my experience, I took my truck for an oil change and in the service they detected an important damaged part called the passenger Axel which was liquidizing grease. They offered me to replace it with a new one for almost 1300 dollars which at the time I rejected it because I was not prepared for that expense. I started to think why, having a Toyota truck, is this part going to be damaged so quickly and if so, why doesn't Toyota assume this damage? That's what I asked myself. so I consulted my GPS and found another one called Gettel stadium Toyota which they explained to me that Toyota has a 5-year 60 thousand mile warranty which conditions that my vehicle was in the range, which I felt relieved since they helped me and they replaced the part without paying a single dollar, then he asked me why Toyota courtesy of Brandon didn't explain this to me from the beginning well I think their intentions were not good they just wanted to collect the money, so from now on I'm going to drive and you take my Toyota vehicles even further to do my future services so thank you for nothing More