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Courtesy Toyota of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
1,438 Reviews
Call Dealership (813) 739-7517

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,438 reviews

November 21, 2024

Was told my oil change would not cost me; was charged $70+. Not happy with dealership. More

by flat12matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
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Nov 26, 2024 -

Courtesy Toyota of Brandon responded

Thank you for sharing your review. We apologize that your recent oil change experience did not meet your expectations. We take customer satisfaction very seriously and want to understand what happened. Please reach out to me at your convenience so we can investigate this matter further. Thank you. Zack Kelley, General Manager, 813-246-3070

November 20, 2024

Excellent customer service, even though my first service I stated a fault with squeaking front brakes after truck parked for a while. I was told to pay over $200 for an expert to look into issue. On 2nd se More

by Philmour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Finnan
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November 20, 2024

Hank was about the best to deal with and everyone else was great 👍 also Mike Moman for the test drive. More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Keller
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November 19, 2024

Transparency was the key to me purchasing 2 vehicles. My salesman was quick and simple. More

by wemartin23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael BRYAN
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November 18, 2024

Service was fast but the service advisor was not professional. That's why I am giving 3 star to the dealership. More

by N I
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial
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Nov 21, 2024 -

Courtesy Toyota of Brandon responded

We appreciate you taking the time to share your feedback. We apologize that your experience with our service advisor didn't meet your expectations. We take customer satisfaction very seriously and would like to speak with you. Please reach out to us directly so we can address your concerns and ensure a better experience in the future. Zack Kelley, General Manager, 813-246-3070

November 18, 2024

Very fair with my trade in value. The clean up of the vehicle was below average. More

by Top Cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan violetti , Tommy Whelan, Mike Schepise
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November 17, 2024

Great work and services and I do recommend to take your cars to them for repairs. More

by sammydorvilien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cooprider, Hank Keller, Sunny Varghese(Sunil), Todd Deny, Tommy Whelan, David Errity, Mario Canal, Alex Grant, Mike Schepise, Nate Auvil
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November 16, 2024

Ryan Messerschmitt was thorough and walked me through everything. Great technician. Asset to Toyota bravo More

by dorina101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan messerachmidt
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November 16, 2024

Hector Diaz was such help. He has our business from now on. Thanks Hector for everything More

by elconley1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Diaz
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November 16, 2024

Thanks to John Jacobs, the process of fixing my damaged RAV4 went very smoothly. The whole organization appears to be well trained and courteous to their customers. Thankyou, Lee Bailey More

by lee.dorothy1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rollin Seeley, Chris Cooprider, Todd Deny, Elizabeth Habig, David Errity, James Mortazavi
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