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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,378 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,378 reviews

January 22, 2025

Ryan was fantastic. He was friendly, informative, and got me out quickly. I was very impressed with him and will be requesting him in the future. More

by bambemonahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Messerschmitt
January 22, 2025

They have taken of my vehicles for the last 18 years, I know I can on them More

by dzimmerer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ion Baker
January 22, 2025

When I walked in to Toyota I was unsure if I was going to buy a car that day but was very happy with how Amare was very upfront with pricing and helping me get a great deal. More

by Littleweave10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amare A.
January 21, 2025

The service writer that I felt with was Mo who was helpful, friendly and courteous and accommodating to my service needs. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed
January 20, 2025

Went to get my oil change the wait wasn’t bad but I notice once I got home that they didn’t check my windshield fluids and it was empty besides that everything was fine More

by lilliancapasso
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I don’t.recall
January 20, 2025

Daniel M. Is the best, always helpful, mindful, and attentive to my needs. He has been my go-to ever since buying at Toyota of Brandon! More

by daniella hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McSwiggen
January 19, 2025

The business manager and Salesman failed to keep promises, had no concept of their inventory and overall, I was extremely dissatisfied with my experience More

by ken_dougherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sunny Varghese(Sunil), Mike Schepise
Jan 21, 2025 -

Courtesy Toyota of Brandon responded

Dear Ken Dougherty, Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your dissatisfaction with your experience at our dealership. It’s disappointing to know that we fell short in meeting your expectations regarding communication, inventory knowledge, and follow-through on promises. This is not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to me directly at 813-246-3070 today so we can address your concerns and work toward a resolution. Your feedback is invaluable in helping us improve. Best regards, Zack Kelley General Manager Courtesy Toyota

January 18, 2025

The service was excellent. Courtesy got me in right away and clearly communicated the price and timing. More

by Blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jacobs 5 stars
January 17, 2025

Knowledgeable, helpful and prompt. Quickly diagnosed and fixed. Cost of diagnostic went towards repair, appreciated More

by ccook5887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
January 17, 2025

Es muy buena la atención y estoy satisfecha con el servicio realizado para mi auto en el día de hoy . More

by Arianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicent Lopez