
Courtesy Toyota of Brandon
Tampa, FL
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The service writers are good. However, I agreed to a wheel alignment at a specific price and when I checked out there was a shop fee of $19 added to the bill. This is why people d However, I agreed to a wheel alignment at a specific price and when I checked out there was a shop fee of $19 added to the bill. This is why people don’t come back to the dealership for service. Really dumb idea that hurts repeat business and when my warranty is up I’ll get service elsewhere. Also had a problem at Courtesy Nissan gouging me on a lease return fee which I caught before it was too late. I hope management sees this. More
Vincent was my service agent and he was awesome. He was friendly, professional, courteous, honest and kept me informed of every detail. I’ve had many Toyotas through the years and they’re reliable He was friendly, professional, courteous, honest and kept me informed of every detail. I’ve had many Toyotas through the years and they’re reliable and dependable cars. More
Kaled was very responsive and had great follow up. Got me the information I needed via email and phone saving me the time from sitting at the dealership. Got me the information I needed via email and phone saving me the time from sitting at the dealership. More
Not at all happy with my experience and still waiting for 2nd set of keys. Not mention that they had at the Dealership for 9.5 when I was originally told 2 hours. Raul was sales guy and he completely failed. 2nd set of keys. Not mention that they had at the Dealership for 9.5 when I was originally told 2 hours. Raul was sales guy and he completely failed. More
The best customer service and repair car service in the Tampa Bay Area that’s why they are always very busy, you can trust them your vehicle will be on the best hands! Tampa Bay Area that’s why they are always very busy, you can trust them your vehicle will be on the best hands! More