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Courtesy Toyota of Brandon
Tampa, FL
1,472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,472 reviews
December 25, 2024
Salesman was true to his word. Always available to answer emails and calls and took his time to show us everything on the car..as some of it was new to us. Always available to answer emails and calls and took his time to show us everything on the car..as some of it was new to us. More
by Gamm
Employees Worked With
Gabriel Tavares product specialist
December 23, 2024
My experience at Courtrsy Toyota of Brandon was excellent. I worked with Ben Walker and Creighton West. Both did an excellent job in taking care of us, finding the perfect car and making the purcha excellent. I worked with Ben Walker and Creighton West. Both did an excellent job in taking care of us, finding the perfect car and making the purchase in a timely, professional and informative manner. More
by Bgray0515
Employees Worked With
Ben Walker, Creighton West
December 23, 2024
Nick at courtesy Toyota in Brandon Florida was amazing and I would suggest him to anyone. I was ready to walk out of the dealership from a previous sales agent but Nick came and took great care of me caus and I would suggest him to anyone. I was ready to walk out of the dealership from a previous sales agent but Nick came and took great care of me causing me to walk away with my new truck. Thank you for the attention you gave and listened to what I wanted. More
by ARISPAUL
Employees Worked With
5 star for Nick belande
December 23, 2024
Ben Walker was spot on. We briefly chatted over the phone. I expressed my interest over the car I wanted, and by the time I got there and met with him, it was ready. When I We briefly chatted over the phone. I expressed my interest over the car I wanted, and by the time I got there and met with him, it was ready. When I was walking through the showroom, I noticed the same carpet, but in a different color and he went above and beyond to get me a great deal on the car. I typically do not enjoy going to car dealerships, but this was not that type of experience at all. He made the process easy fast and efficient. More
by leftyjens
Employees Worked With
Ben Walker
December 23, 2024
I Set the Appointment, Arrived about 5 minutes Earlier than Scheduled. Service Technicians Greeted Me Good Morning what Services are you Getting Today it Was A Oil Change and Air & Cabin Filters . I Got O than Scheduled. Service Technicians Greeted Me Good Morning what Services are you Getting Today it Was A Oil Change and Air & Cabin Filters . I Got Out and Left the Key. More
by Kendo777
Employees Worked With
Kevin Service Dept
December 22, 2024
Arrractive appearance, clean, polite staff. My one objection is that they do not vacuum and wash the car after servicing. I have been leasing cars, mostly Honda and Nissan in 3 different sta My one objection is that they do not vacuum and wash the car after servicing. I have been leasing cars, mostly Honda and Nissan in 3 different states, Illinois, Mississippi and Florida for over 25 years (3 year leases) and every dealership except this one has returned my car in immaculately condition. It’s disappointing More
by N/A
Employees Worked With
David in sales, Shannon in service
December 22, 2024
Annoying sales people desperate to make a sale. Service was not much better. The only good thing about my recent visit was service advisor Muhammad Nasser Service was not much better. The only good thing about my recent visit was service advisor Muhammad Nasser More
by Buyacp
Employees Worked With
Muhammad Nasser
December 21, 2024
Poor excuse for customer service. I leased a Tundra earlier this year and was given only 1 smart key. Toyota issued a recall to give the second smart key free of charge since they are I leased a Tundra earlier this year and was given only 1 smart key. Toyota issued a recall to give the second smart key free of charge since they are recovering from a chip shortage. I called up Courtesy Toyota of Brandon to schedule an appointment and was given some attitude by the service department telling me “we only deliver one key.” I showed them the recall, the parts department ordered it. After a bit of back and forth, I finally got an appointment to come in for the second smart key to be set up. I called to let them know I couldn’t be able to make it because something came up. There was no appointment set up. I told the service department what it was for but the operator told me there wouldn’t be a key available and he would have to email the parts department to call me back. I told him that it was already set up and the key was ready but he got very snarky and said “well, you can set up the appointment, if the key is here, it’s here. If it’s not, it’s not here.” I am up to my last nerve with these people. I wish I never came to this dealership in the first place. Since day one, it has all been going downhill. At least I am given the “Courtesy” to be screwed by them. More
by user
Employees Worked With
Nate Auvil
