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Courtesy Toyota of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
1,265 Reviews
Call Dealership (813) 739-7517

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,265 reviews

September 09, 2024

The sales process was spectacular. Service seems to be state of the art but not so much..Calls to get service complete, quick appointments etc. I booked a Saturday appt to get my 5k se More

by Royallthomas7
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
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Sep 13, 2024 -

Courtesy Toyota of Brandon responded

Thank you for taking the time to share your experience with us. We're delighted to hear that the sales process stood out as spectacular, and we truly appreciate your recognition of our team's efforts. However, it's clear that the service portion of your visit didn’t meet your expectations, and for that, we sincerely apologize. We understand how frustrating it can be when a promised timeline isn't met. Your time is valuable, and we regret the inconvenience caused. We understand your frustration and would like to speak with you further. Please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

September 09, 2024

Got the price for a lease with my credit. Was told afterwards the payments would be taxed thus changing the monthly price. No transparency with my purchase and they had me waiting for a while More

by user
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sunny Varghese(Sunil)
Report | Print
Sep 13, 2024 -

Courtesy Toyota of Brandon responded

Thank you for sharing your feedback. We're sorry to hear that your leasing experience did not meet your expectations, especially regarding transparency around pricing and the extended wait time. We understand how important it is for customers to receive clear and upfront information about all aspects of their purchase, including how taxes affect the final payment. We would be happy to speak with you further, if you would please contact me. Zack Kelley, General Manager, 813-246-3070

Sep 16, 2024 -

Courtesy Toyota of Brandon responded

Thank you for sharing your feedback. We're sorry to hear that your leasing experience did not meet your expectations, especially regarding transparency around pricing and the extended wait time. We understand how important it is for customers to receive clear and upfront information about all aspects of their purchase, including how taxes affect the final payment. We would be happy to speak with you further, if you would please contact me. Zack Kelley, General Manager, 813-246-3070

September 08, 2024

I can always count on Brandon Toyota for great work and excellent service. I highly recommend, ask for Craig. More

by Coreymelanson0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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September 07, 2024

Best price in town, courteous and good sales people. Big dealership big variety to choose from. More

by Sherif.Farid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Beman
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September 07, 2024

Ryan takes care of me when I go there. He’s the BEST, if he’s not working that day I wait until he’s back. He’s worked with for years. More

by tomjonesjr2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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September 05, 2024

Great dealership very friendly looking forward to keep doing business. I will send my friends. More

by ashwar _2168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh and dan
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September 05, 2024

It was great working with everyone there! They made the entire process easy and efficient! Great job! More

by Marina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Snead, Daniel Violette
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September 05, 2024

Great experience staffs are very helpful and knowledgeable customers are there top priority team Toyota. More

by Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arbi Hedhli, Julio Arenas
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September 04, 2024

Worked with Creighton West who was very professional and did his best to accommodate my needs (and wants) More

by malewis424
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creighton West
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September 04, 2024

Great services and friendly! ! Hank and Arbi were great, helpful, professional and the Finance department make very easy 123!! Thank you! More

by brownken329@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Keller
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