
Courtesy Toyota of Brandon
Tampa, FL
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I have purchased my second Corolla from Courtesy; i.e. 2009 and 2012. I've been pleased with the service with the exception of one visit. This most recent visit for the 5,000 mile services was excellet. S 2009 and 2012. I've been pleased with the service with the exception of one visit. This most recent visit for the 5,000 mile services was excellet. Several months ago I stopped at the dealership enroute to downtown for a luncheon. The tire light came on. I waited in the waiting room for almost 45 minutes and the car still had not been serviced. I was NOT a happy camper. Turns out, it was during lunch time for the workers. Seems to me that the dealership could plan work schedules so that incoming clients are NOT inconvenienced due to workers' lunch. Plan work schedules such as: 7-4 and 10-7 so there is no lack of workers available to take care of customers. More
All individuals my wife and I encountered we're helpful and friendly. Julio was great and for someone so young showed a great deal of professionalism. He will be a great asset to your dealership. Your fina and friendly. Julio was great and for someone so young showed a great deal of professionalism. He will be a great asset to your dealership. Your finance guy (sorry I don't remember his name) was also great. He made the paperwork process smooth and we were out in a little time (after the process started). It was a longer than expected process, but well worth it. I would come back to this dealership in the future, thank you to you all. More
My wife and I were looking to buy a new Toyota RAV4. Gerry Spence showed us several models and we chose the Limited edition. Gerry was very informative at describing the features of the car and helped Gerry Spence showed us several models and we chose the Limited edition. Gerry was very informative at describing the features of the car and helped make the "negotiating" experience comfortable and non confrontational. We arrived at a deal quickly and within 3 hours of when we arrived we drove away in a new RAV4 that we are happy with and proud of. We have bought and/or leased many Toyotas over the years, but this was by far the best experience we have ever had. We will recommend Courtesy Dealership and Gerry Spence to our friends and relatives that are looking for a new car. More
My sales person Jerry was very informative. He didn't try and sell me something I did not want. He went above and beyond to find a car for me. He didn't try and sell me something I didnt want. He called me b and sell me something I did not want. He went above and beyond to find a car for me. He didn't try and sell me something I didnt want. He called me back promptly. Jerry Spence excellent sales person.... More
I have already recommended this dealer to my friends and family. I usually dread going car shopping, but I actually left saying I had a fun and a good time. family. I usually dread going car shopping, but I actually left saying I had a fun and a good time. More
Victor did an excellent job of finding the right Prius car . Also, it was hassle-free deal at a very good price. This is my second time car- buying experience with Courtesy, very satisfied and now I am a car . Also, it was hassle-free deal at a very good price. This is my second time car- buying experience with Courtesy, very satisfied and now I am a their customer for life. Thank you!!!!!! More
Julio stayed on top of it. He followed up on everything and knew the car. He even called me when i got home to see how much i loved the ride home in my new car. great sales guy. and knew the car. He even called me when i got home to see how much i loved the ride home in my new car. great sales guy. More
Victor was excellent. He was very friendly, easy to talk to, and worked with us every step of the way. He showed me the options I had previously requested, showed me the different colors, and the different to, and worked with us every step of the way. He showed me the options I had previously requested, showed me the different colors, and the different features each RAV4 had. Victor was awesome, as we had already set him up ahead of time on the phone to know exactly what we were looking for, so he had all the options lined up ready to show. AWESOME experience. Thanks Victor for taking great care of me. You are definitely my main referral to friends and family shopping for a car! More
Steve Blank went beyond the call of duty in making it possible for me to purchase this car. He even delivered it to my home! Excellent customer service. Also, kudos to Lam for working out the numbers a possible for me to purchase this car. He even delivered it to my home! Excellent customer service. Also, kudos to Lam for working out the numbers and being a good communicator and explaining the financial side patiently. More