Courtesy Toyota of Brandon

We are new to Florida and needed to buy a new Prius V. We discovered Courtesy from their response to an inquiry we made with USAA buying service. They offered a sizable guaranteed discount. The trouble was w discovered Courtesy from their response to an inquiry we made with USAA buying service. They offered a sizable guaranteed discount. The trouble was we wanted the package 5 with the advanced tech package and that was very hard to find. The team spent over a week working on securing a car for us and had one transferred. There were onlt 3 in the state that met our requirements and the other dealers were reluctant to let them go. Actually only one dealer would. After all the hassel, Courtesy still honored the original discount. When we came in to test drive and pay for the car, they were very efficient and didn't try to upsell us anything else. We also received a detailed lesson on how to use all the features, which were quite extensive. We know it took a team effort to make this happen and are very happy with the professional service we received. This is a very respectable dealer with the right attitude. Thank you! More

This was all on the internet and this was the first time to buy a car this way your sale people and your staff work way past the time to close just to make sure we were ok with the SUV.Hal worked hard and l to buy a car this way your sale people and your staff work way past the time to close just to make sure we were ok with the SUV.Hal worked hard and long with us because we drove from Ocala to buy a new SUV. we had seven dealership trying to get us to come to there lot to buy and as we knew who we was coming to they was still calling to get us to buy from them. The last person calling was the dealer WE WILL LOSS A SEAL ON PRICING SORRY ABOUT YOU LUCK thanks for you help and and you good staff. More

I've driven cars by Nissan for the past 20 years. Prior to coming to Todd Denny, I was at the Nissan Dealership right down the street on the same day. I told them that I was ready to buy a car. I knew wh to coming to Todd Denny, I was at the Nissan Dealership right down the street on the same day. I told them that I was ready to buy a car. I knew what I wanted, but I wasn't feeling it this time. I was torn and confused. Nothing really grabbed me. They lost a customer that day due to poor salesmanship and lack of inventory (I didn't see anything that really screamed out "Buy Me"). I wasn't really impressed with the visit but at the same time, I had planned on going back for a second look. A friend that was with me encouraged me to take a look at something "different". So from there, we went to the Honda dealer where I did a test drive. Didn't like their selections, but did ask for a deal on one. I was left alone for over 20 minutes at someone's desk while they went to see what they could do for me. I walked out. It took too long. They had my cell phone number but did not call me to come back or reconsider. Toyota was my 3rd stop that day. I'm hot, sweaty and frustrated. When I met Todd he was very calm and professional. I test drove a Corolla and a Camry. Wanting to drive around a think about it, I left and went back to Nissan for my 2nd look. Todd called and said "I want to help you. I want to put you in that car that you're looking for today". I was on a mission that day to buy a car and he was on a mission to sell me a car! It was a good fit. He made it happen and provided excellent customer service. Once my eyes fixed on the Camry that I now have, I knew that I had found my car. I told Todd "this is it, this is what I want"! The rest is history. Excellent customer service. Awesome visit! More

Appreciated the time and care that everyone gave my purchase. Felt very comfortable even though this is not something I do everyday.Felt everyone listened and assisted me above and beyond what would no purchase. Felt very comfortable even though this is not something I do everyday.Felt everyone listened and assisted me above and beyond what would normally be expected. More

Kristian was great. As he is still in the MIT program, he showed maturity and a good understanding of the business and product. He will become a top manager. My compliments to him. he showed maturity and a good understanding of the business and product. He will become a top manager. My compliments to him. More

As a former auto dealer turned radio host and consumer finance advocate, I was thoroughly impressed with Mr. Castellano. My transaction could not have been a better car buying experience. From test driv finance advocate, I was thoroughly impressed with Mr. Castellano. My transaction could not have been a better car buying experience. From test drive to delivery, I was in the dealership less than 3 hours. I highly recommend Mr. Castellano to anyone thinking of purchasing a vehicle, new or preowned. More

I was referred to hank and he was awesome! very friendly, honest and did everything he could to give me the best deal and put me in the car that i wanted. Also all the staff were very friendly and when takin honest and did everything he could to give me the best deal and put me in the car that i wanted. Also all the staff were very friendly and when taking my car in to have something put on it the woman in the service dept was very friendly, fast, and helpful. Def. reccomend this dealer and salesman Hank Keller :) More

We went through Internet Sales. Sunny was a pleasure to work with, did everything we asked, and didn't pressure us at all when I wasn't sure if that was 'the' car I wanted. It was a very positive experien work with, did everything we asked, and didn't pressure us at all when I wasn't sure if that was 'the' car I wanted. It was a very positive experience, and we will surely go back to Sunny when we buy our next car. More

I can I have to say Shopping for vehicle in the past has been a very VERY stressful!!!! From the moment I walk on the Lot everyone was caring, friendly, knowledgable about the product. I love they answer ev been a very VERY stressful!!!! From the moment I walk on the Lot everyone was caring, friendly, knowledgable about the product. I love they answer every question and help to educate me on the product compared to others!! Josh Wilson is one of the most down to earth caring salesmen I have every met!!!! He was not pushy, which was refreshing from the 4 other dealers I had visited on May 31, 2012. Once I figure out what I needed he help to make the deal work for both of us!!! For the record they (Alex finance man), Manager and Josh Wilson were there until almost midnight to help me get the Truck of my dream and gave up their own family time to help me get transportation which reliable, safe and good gas milage. This is the only time I can honestly say the next am I felt at peace about the deal, not stress out or figure out how to get out of it, etc. This is not what happen when I have made any deals with out sleeping on it!!!! I really think it was due to the Gang at this dealership making you feel like you where related to them and did you right!!!! I have never own a Toyota vehicle in the past always have had dodge, ford, and pontiac but now I know why the customer are so happy with them and keep them for so long!!! I can say from now on I am only going to be driving Toyota for the rest of my driving time on this good earth as long GOD let me!!! This should be a long time as only 41 years young and have at least 50 years more driving in me!!! Thanks again for letting me express my "why"!!! You company is best ever dealt with!!!! Cindy Brown More

Hank was very friendly, professional and very helpful. He did an excellent job and I would reccommend him to my friend and family. He made me and my husband very comfortable while we waited explained and ev did an excellent job and I would reccommend him to my friend and family. He made me and my husband very comfortable while we waited explained and everthing to us about our NEW CAR. EXCELLENT SALESMAN. Thanks so much.. More