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Courtesy Toyota of Brandon
Tampa, FL
1,355 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 23, 2012
Very friendly and knowledgeable salesman (Todd Denny). Tried to get us into the car we really wanted for a good price and was willing to work with us on price and financing. Tried to get us into the car we really wanted for a good price and was willing to work with us on price and financing. More
by donnahansil
Employees Worked With
Todd Deny
November 17, 2012
Miguel Alvarez was courteous and helpful. I've bought two cars from Courtesy. I have been driving from Lakeland each time I had them serviced. My car had accelerated while my foot was on the brakes and I ju cars from Courtesy. I have been driving from Lakeland each time I had them serviced. My car had accelerated while my foot was on the brakes and I just wanted to make sure it was safe to drive. Miquel reassured me. He is a nice man. Then I went to the collision/body repair shop intending to pay cash for any needed repair (Nov.13, 2012) Victor Waldron was rude, sarcastic, and threatening when I asked for an estimate to repair my bumper and headlight. He insisted that I first bring in insurance paperwork though I tried to tell him I would be paying in cash. He interrupted me with "AND" or "SO" or "ANSWER MY QUESTION!" or "YOU"VE SAID THAT ALREADY!" "Your cheap insurance(Geico)won't pay for new parts and your deductable is too high any way." He said a lot more that. After I repeatedly asked for the estimate he finally thrust it at me. I got 3 other lower estimates in Lakeland. Yours was over $1500 more than the repairs I paid for the next day in Lakeland. The Lakeland mechanics told me I didn't need a new bumper or most of the other repairs that Mr. Waldron had included in his estimate. I am stunned that one of your employees would treat a customer in this manner. As a result I probably will not purchase my next car or have this one serviced at Courtesy Toyota because I don't want to ever see or talk to Victor Waldron again! Upon reading some of your other customers' comments I noted that he has treated other customers in a rude manner. Shame on him! I do not wish for my name or email address to be published. More
by nghc
Employees Worked With
Victor Waldon
November 12, 2012
Kris is an extremely friendly young man and he was able to ultimately answer all of my questions. At one point, he wasn't sure of the answer but made it his business to get it for me. It took me several to ultimately answer all of my questions. At one point, he wasn't sure of the answer but made it his business to get it for me. It took me several days to make up my mind. Each time I went back to Toyota, Kris was ready to take me out to try different cars and was never impatient with me. The price I paid for the car was very satisfactory. I would gladly recommend Courtesy Toyota and Kris Basanta as well. Norma Toman More
by La Professoressa
Employees Worked With
Kris Basanta
November 11, 2012
Very friendly, informative, didnt feel pressured into buying, great price my vehicle, met all of our needs, bilingual, will recommend others to him, over all it was a great experience. Thank You! buying, great price my vehicle, met all of our needs, bilingual, will recommend others to him, over all it was a great experience. Thank You! More
by Juan127
Employees Worked With
Julio Vargas
November 11, 2012
We were very satisfied with the staff and our entire We were very satisfied with the staff and our entire experience with purchasing the car.Elizabeth helped us in finding the best vehicle, with the fea We were very satisfied with the staff and our entire experience with purchasing the car.Elizabeth helped us in finding the best vehicle, with the features we were looking for, that were within our budget.Allen has a great personality and he worked hard to get us the best interest rate and savings.Sally was very knowledgeble and thorough. More
by Paula DeSpiegler
Employees Worked With
Allen and Sally, Elizabeth Habig
November 10, 2012
Very rude attitude. Always want to cheat and play trick with customer. Plan to buy a camry initially. The dealer Steve let us wait for 20 min even we already made an appointment with us. Then we were talk with customer. Plan to buy a camry initially. The dealer Steve let us wait for 20 min even we already made an appointment with us. Then we were talking about the price, the manager Jeremy broke into the room and took the paper off which shocked us a lot. He did not even introduced himself to us and we did not even know when he arrived outside and ear-dropped us. How terrible this behavior. We doubted if they had been educated. Why Toyota hired them without consideration. Feel shamed on them. More
by gator2007
Employees Worked With
Steve Blank, Jeremy Dodson
November 05, 2012
great and quick work. have purchased several cars from Courtesy, and all have been a pleasure. dealership and service combine for a satisfying relationship. 'nuff said Courtesy, and all have been a pleasure. dealership and service combine for a satisfying relationship. 'nuff said More
by apstone1
Employees Worked With
betty stone, Chris Cooprider
November 05, 2012
I am completely satisfied with my experience at Courtesy. I did not feel hasselled or pressured to buy anything. My old car basically died at the dealership, so buying a car seemed the best option. Even thou I did not feel hasselled or pressured to buy anything. My old car basically died at the dealership, so buying a car seemed the best option. Even though it was my first car buying experience ever and they could have potentially "got" me for way more money, they were kind and matter of fact about what I needed or did not need in terms of a car. I am very happy with my purchase so far and look forward to dealing with the folks at Courtesy Toyota in the future. More
by draguahombre
Employees Worked With
Jorge Lopez and Lam Nguyen
