Courtesy Toyota of Brandon
Tampa, FL
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Out of every other dealership we went to, These two men and Courtesy Toyota of Brandon went the extra mile, to include staying late to make this purchase possible. We are completely satisfied with the 2010 and Courtesy Toyota of Brandon went the extra mile, to include staying late to make this purchase possible. We are completely satisfied with the 2010 Toyota Tundra we bought there. Although we have a Toyota dealership in our town, who wouldn't even talk to us, Courtesy did, and got the sale, and we got the vehicle that we wanted. Thank you so much for being here Courtesy, and thank you to Chris and Rick. More
If you want a deal with no hidden fees and no hassles deal with Miguel Alvarez of the internet sales team it was a pleasure to buy a new car from him. The entire staff was spot on and made the process e deal with Miguel Alvarez of the internet sales team it was a pleasure to buy a new car from him. The entire staff was spot on and made the process easy and quick. Took all of the hassle out of getting a new car. More
We were treated extremely well. Robert as well as other salesmen and finance manager Lloyd were very friendly & helpful. They were very knowledgeable & was able to answer all our questions. Would recommen salesmen and finance manager Lloyd were very friendly & helpful. They were very knowledgeable & was able to answer all our questions. Would recommend to everyone who wants to buy a new vehicle. Husband & I are couldn't be happier with our purchase. More
Mr. Castellano was extremely helpful and friendly. I didn't feel the normal pressure exercised by some companies. Although Toyota has not been seen favorably lately, I still love my Toyota Camry. I was didn't feel the normal pressure exercised by some companies. Although Toyota has not been seen favorably lately, I still love my Toyota Camry. I was advised by Mr. Castellano that if there was any problem I could feel free to call on him any time. That is reassuring. Most companies accept your business and you only become a statistic/sale. I would recommend Toyota to any of my friends or family in the market for a new car. Toyota has and will stand behind their product and that also is reassuring! Thanks Robert! More
Robert was fantastic. He was efficient and accommodating and took care of everything that we asked of him on time and with limited delay. Unfortunately, even though we had an appointment to complete the and took care of everything that we asked of him on time and with limited delay. Unfortunately, even though we had an appointment to complete the purchase of our vehicle we had to wait almost 2 hours to close out the paperwork because the other department (closing dept) was understaffed. I recommend that in the future the dealership work to staff this group appropriately, as this reinforces the stereotype that once they "have you" the dealership does not view the quality of your experience as a priority. More
it was a great experience. Russ personally took me out for the test drive; none of the other internet dealers did this - he took a personal interest in getting me the car I wanted and did not push to make for the test drive; none of the other internet dealers did this - he took a personal interest in getting me the car I wanted and did not push to make a sale. Everyone else at the dealership were extremely friendly and helpful. I would definitely recommend Courtesy and the Camry. More
Very easy to work with. Knew his product..Found something that fit our needs. Made us a fair offer which we took and have been very happy with. We had some after market Navigation and camera equipment instal that fit our needs. Made us a fair offer which we took and have been very happy with. We had some after market Navigation and camera equipment installed and they did an excellent job with the installation. This is our 3rd car from this dealer and we highly recomend his whole operation. More
I liked that I didn't have to hassle around with the price. I went through USAA and received a guaranteed price below invoice with all the specifications I wanted. Other dealerships tried to sell me ano price. I went through USAA and received a guaranteed price below invoice with all the specifications I wanted. Other dealerships tried to sell me another vehicle on the lot, told me that the vehicle with the specifications I wanted was limited, unavailable, or very hard to get and would not talk to me about pricing until I had to 'pretend' to walk away before we spoke about numbers. The internet sales department here pulled up my vehicle, told me how many were available, when it was going to be available, and cut straight down to the deal. More
Actually answered my email questions after contacting them from their web site. Exchanged several emails and recieved all the information I needed. Other local area Toyota dealerships either sent me thei them from their web site. Exchanged several emails and recieved all the information I needed. Other local area Toyota dealerships either sent me their web site page with MSRP listed (something I already had seen when I visited their web site on my own) or wrote back with inadequate information (were more about getting me into their showrooms). More
I did my research and found the type of car that I wanted. Matt (doing most of the final work) and Russ were courteous, conversational, pleasant, helpful and not "sales-y (pushy)". The car that I want wanted. Matt (doing most of the final work) and Russ were courteous, conversational, pleasant, helpful and not "sales-y (pushy)". The car that I wanted was in the inventory of one of their sister dealerships and was there the next day (it was close enough to pull that off). The experience was a delight: no ingenuine haggling, nothing but pleasant and conversational. I recommend dealing with Matt or Russ without hesitation and would gladly go to them again. I think that they represent themselves and Courtesy Toyota well! More