Courtesy Toyota of Brandon

Internet department was professional, courteous, responsive, and respectful. I asked for a no-nonsense price quote and trade-in offer and received it quickly. They met my expectations based on a lot responsive, and respectful. I asked for a no-nonsense price quote and trade-in offer and received it quickly. They met my expectations based on a lot of prior research and we struck a deal within 90 minutes (which included an extended test drive). I asked to be spared the shake-down from the Finance & Insurance guy and they complied. Delivery two days later with reupholstered leather interior went smoothly. Bruce Dunholft and his low-key, professional boss are to be commended. Price, service and product were delivered flawlessly--what more could I ask? Granted, it is the end of the year, but this dealer's performance stood out! More

The moment I walked into Toyota, I felt welcomed. Sunil was great. He was patient with me and took his time to help me find the perfect car. John Hipp was excellent! He worked with me and kept my payments was great. He was patient with me and took his time to help me find the perfect car. John Hipp was excellent! He worked with me and kept my payments within my budget. I recommend Courtesy to everyone. I am very pleased with my experience and my new 2010 Toyota Corolla. More

Great Experience, Sunil went out of his way get get the autos we wanted!! We were looking for a Tundra and a Scion and found the dealership from a service we are members to. The dealership was highly recom autos we wanted!! We were looking for a Tundra and a Scion and found the dealership from a service we are members to. The dealership was highly recommended and the management was very helpful. The Tundra and Scion are Great autos. More

BAIT and SWITCH! We agreed on a price and then Courtesy increased the price while signing the paperwork. After 3 days of shopping with Courtesy and other dealers Courtesy called and said they would sell increased the price while signing the paperwork. After 3 days of shopping with Courtesy and other dealers Courtesy called and said they would sell the car at my requested price. When I got to the dealer I verified the price with Leon. When I met with the finance manager I again verified the price. While signing papers something in my gut didn't feel right and just before I signed over the title on my current car I stopped and asked to see the paperwork on the price. I was told a HIGHER price! The finance manager changed the price to the "correct" value and said, "Well you can't blame them for trying." Trying what? To swindle someone? I stopped right there and walked out the door. More

The sales man Chris Mitchell gave excellent service however the finance manager Matt was not so good. he would not return calls and when he did he would send them to someone else to do. He also after w however the finance manager Matt was not so good. he would not return calls and when he did he would send them to someone else to do. He also after we were approved for the vehicle saide we could not Trade our vehicle due to it not being a toyota certified vehicle. I went to Carmax the next day was Approved and they even bought my 2004 Saturn from me for $4000. and put it toward me new vehicle. My 2004 Saturn only had 42000 miles on it. The same day I had purchased my vehicle he called and my husband told him that carmax had bought the vehicle he said Great do you want tpo proceed with the transaction and my husband said we were just going to go with carmax!!!!!!!!!!I am never goingf to buy or deal with a Toyota dealer again !!!!!!! The only reason I even went was because My Dad who has been dead since 2004 always loved toyota and bragged on them. Well i am glad he is not here to see how his beloved Toyota is turning down peoples trad ins with the economy the way it is today. More

From my first communication with Bruce, I liked him. He was knowledgeable and pleasant but more importantly, he really listened to me. I was clear in what I was looking for and he didn't try to sway me to was knowledgeable and pleasant but more importantly, he really listened to me. I was clear in what I was looking for and he didn't try to sway me toward other vehicles with additional features. Peter was great in working the numbers for the price of the car and my trade in. It was clear that he sincerely wanted to ensure I got the vehicle I wanted and that I was satisfied with his efforts on my behalf to get me a good deal. Hank did the final financing and was great. Jason helped set up my cell phones for the bluetooth and walked me through how to switch between cell phones and the functionality of the bluetooth. I received GREAT customer service from each of these 4! By the way: I LOVE my new Prius! More

Our experience with Courtesy Toyota of Brandon was courteous and friendly. Most of the work was done over the internet, emails, and phone. It did take over 2 hours to complete the paperwork and the courteous and friendly. Most of the work was done over the internet, emails, and phone. It did take over 2 hours to complete the paperwork and the financial discussion. It was a good experience overall and we feel we made a good deal. I recommend this dealership without reservation. More

Only one problem, the tires were not inflated properly. Only one problem, the tires were not inflated properly. The tire problem indicator light came on at 230 miles. When I checked the tire preasure all Only one problem, the tires were not inflated properly. The tire problem indicator light came on at 230 miles. When I checked the tire preasure all were inflated differently and much below the recomended preasure. Since the car is still new to us we have not concluded to what extend we like it. As far as the dealership is concerned I will make my decision when I bring the car in for service. Sales was good, it better be if you want to sell cars. More

We have the best sales person with Russ Nuckolls. He ran around the lot and all over the internet to help get us into our new Corolla. His expertise with any quetion we asked , whether it be about any car o around the lot and all over the internet to help get us into our new Corolla. His expertise with any quetion we asked , whether it be about any car or the service department or about TOYOTA in general was so " on the money" .RUSS made us feel comfortable and welcome.He is a company asset. Justin Yacinich did all the paper work for us. It was made quick, easy and "painless".He explained every item to us Thank you COURTESY TOYOTA, for your great cars and even better people to help everyone out. More

After visiting 2 Toyota dealers in the area, I used the internet to identify the dealer who will give me the best deal on the car we needed. I found Courtsy and visited the dealership, after trying the car internet to identify the dealer who will give me the best deal on the car we needed. I found Courtsy and visited the dealership, after trying the car and talking with Mr. Castellano we were sold. Not only we got the best price in the area we got the best customet service and this was a fun experience. Finalizing the sale was with John Hipp who took his time explaining to us the terms and the services and the rebates by toyota we added the service upgrade. Finally I would recomend this dealership to all my family and friends. More