Courtesy Toyota of Brandon
Tampa, FL
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As a former auto dealer turned radio host and consumer finance advocate, I was thoroughly impressed with Mr. Castellano. My transaction could not have been a better car buying experience. From test driv finance advocate, I was thoroughly impressed with Mr. Castellano. My transaction could not have been a better car buying experience. From test drive to delivery, I was in the dealership less than 3 hours. I highly recommend Mr. Castellano to anyone thinking of purchasing a vehicle, new or preowned. More
I was referred to hank and he was awesome! very friendly, honest and did everything he could to give me the best deal and put me in the car that i wanted. Also all the staff were very friendly and when takin honest and did everything he could to give me the best deal and put me in the car that i wanted. Also all the staff were very friendly and when taking my car in to have something put on it the woman in the service dept was very friendly, fast, and helpful. Def. reccomend this dealer and salesman Hank Keller :) More
We went through Internet Sales. Sunny was a pleasure to work with, did everything we asked, and didn't pressure us at all when I wasn't sure if that was 'the' car I wanted. It was a very positive experien work with, did everything we asked, and didn't pressure us at all when I wasn't sure if that was 'the' car I wanted. It was a very positive experience, and we will surely go back to Sunny when we buy our next car. More
I can I have to say Shopping for vehicle in the past has been a very VERY stressful!!!! From the moment I walk on the Lot everyone was caring, friendly, knowledgable about the product. I love they answer ev been a very VERY stressful!!!! From the moment I walk on the Lot everyone was caring, friendly, knowledgable about the product. I love they answer every question and help to educate me on the product compared to others!! Josh Wilson is one of the most down to earth caring salesmen I have every met!!!! He was not pushy, which was refreshing from the 4 other dealers I had visited on May 31, 2012. Once I figure out what I needed he help to make the deal work for both of us!!! For the record they (Alex finance man), Manager and Josh Wilson were there until almost midnight to help me get the Truck of my dream and gave up their own family time to help me get transportation which reliable, safe and good gas milage. This is the only time I can honestly say the next am I felt at peace about the deal, not stress out or figure out how to get out of it, etc. This is not what happen when I have made any deals with out sleeping on it!!!! I really think it was due to the Gang at this dealership making you feel like you where related to them and did you right!!!! I have never own a Toyota vehicle in the past always have had dodge, ford, and pontiac but now I know why the customer are so happy with them and keep them for so long!!! I can say from now on I am only going to be driving Toyota for the rest of my driving time on this good earth as long GOD let me!!! This should be a long time as only 41 years young and have at least 50 years more driving in me!!! Thanks again for letting me express my "why"!!! You company is best ever dealt with!!!! Cindy Brown More
Hank was very friendly, professional and very helpful. He did an excellent job and I would reccommend him to my friend and family. He made me and my husband very comfortable while we waited explained and ev did an excellent job and I would reccommend him to my friend and family. He made me and my husband very comfortable while we waited explained and everthing to us about our NEW CAR. EXCELLENT SALESMAN. Thanks so much.. More
The people at Courtesy Toyota made the buying process easier than I thought it could be, even with our unique situation. Not only have we become Toyatoa family but we have become a Courtesy Toyota famil easier than I thought it could be, even with our unique situation. Not only have we become Toyatoa family but we have become a Courtesy Toyota family and will be buying our next Toyota from Courtesy! Thank you for changing my mind about the car buying process. More
I am 100% glad. Want to buy a vehicle. This is where you got to buy it. The price was cool. The response and processing was excellent. The staf was very friendly. It is because of that I made a deal with th got to buy it. The price was cool. The response and processing was excellent. The staf was very friendly. It is because of that I made a deal with them for sure More
Bought a Toyota Camry through Courtesy Toyota Internet Sales Department and had a great experience. No pushy sales people stalking you around the lot. The whole sales experience was very transparent. The Sales Department and had a great experience. No pushy sales people stalking you around the lot. The whole sales experience was very transparent. The price was sent to me in an e-mail with all the taxes and fees itemized. It was, by far, the best price I had got on the model car I was looking for. More
I would recommend Sunny at Courtesy Toyota to anyone. He was always very honest and upfront about giving me the best possible price without wasting time. Sunny and the team there are interested in acquiring was always very honest and upfront about giving me the best possible price without wasting time. Sunny and the team there are interested in acquiring and keeping customers for life. More
My husband, John, and I have been purchasing or leasing from your business since its start back in the eighties. We have had a myriad of experiences with your employees, some that were not so well handled from your business since its start back in the eighties. We have had a myriad of experiences with your employees, some that were not so well handled as with Lam Nguyen and Alex Ertle. We were impressed with Mr. Nyuyen’s professionalism, his easy way of explaining our purchase, his whole “down to earth” demeanor, not to mention his knowledge of our purchase and willingness to go the extra mile to get us into a vehicle. Those are only some of the wonderful traits we saw exhibited. There really was much more that I cannot find the words to do justice to him. Mr. Ertle was extremely knowledgeable about all of the financing, transfers of title, tags, etc. and was just a friendly and outgoing young man that made it easy for us to sign all of the paper work. He had a real enthusiasm that came across to us. It was really refreshing to not have a drone just going through the motions, which we have had on prior times at Courtesy. I think the really best compliment I can give both men is we were there at the dealership for only 2 hours! That has got to be a record for us, because most of the time we have had to wait for a managers okay, the salesman to check all the paper work (or something else), and we usually spend at least 4 hours or more! Mr. Nguyen and Mr. Ertle made the whole process easy and quick for us, which REALLY impressed us! We both wanted to compliment them to you to ensure you know what great employees you have in your company. They should be rewarded for their tremendous out look and energy! More