Courtesy Toyota of Brandon

Frank is an outstanding person to deal with. I love how he treat and help us. Me and my husband pass through a lot of other dealers, but his treatment to us make us came back. he treat and help us. Me and my husband pass through a lot of other dealers, but his treatment to us make us came back. More

The vehicle price was reasonable, the trade in value fair including repair and all were initial offers. Great way to do business. The dealer fees were bundled so to cover assumed items such as transportation including repair and all were initial offers. Great way to do business. The dealer fees were bundled so to cover assumed items such as transportation & additional dealer profit. Since the last item is a state fiat, legal but in my opinion anti-consumer. Dealing with John & Peter was swift, to the point and after many years of car buying, satisfying. Thank you John & Peter for being professional! More

Steve Blank walked me through every step of the buying process and was amazingly patient and resourceful! I felt no pressure as a consumer to buy anything and felt that Steve was truly looking out for my process and was amazingly patient and resourceful! I felt no pressure as a consumer to buy anything and felt that Steve was truly looking out for my best interest. He was friendly, listened to my concerns and ultimately sold me an amazing car that fits all of my needs. If you are looking for a Toyota, go to Courtesy Toyota in Brandon and ask specifically for Steve! More

My husband and I had an awesome experience! We honestly had no intentions of purchasing a new vehicle but the no pressure attitude from Steve, incredible customer service, purchase price, and financing opt had no intentions of purchasing a new vehicle but the no pressure attitude from Steve, incredible customer service, purchase price, and financing options all lead to us buying a brand new 2013 Toyota Camry. I highly recommend stopping in and seeing Steve! More

Can't say enough about this dealership, not only matched and beat all the other dealers including the buying service my wife and I belong to but the price for an Avalon Touring was better then the p matched and beat all the other dealers including the buying service my wife and I belong to but the price for an Avalon Touring was better then the price for a Toyota Premium that the other dealers were quoting. The entire sale took about two hour period. There was absolutely NO PRESSURE. My salesperson, Elizabeth Habig, was very professional through the whole process. She was friendly and very patient and worked with me to get me in a car that I would be happy with. I was very impress with Ms. Habig customer service skills ---felt like visiting a friend for coffee and cake. Lam in financing was pleasant, efficient, and informative during the final phase of the purchase. The entire sales team conducted themselves professionally and did not resort to high pressure sales tactics to make the sale. I highly recommend Courtesy Toyota for their sales/finance department and their service department (which I used previously for more than 24 years). More

I have never purchased a new vehicle and I really thought it would be a daunting and stressful experience. Well I was wrong. The whole process went very smooth and I was in and out in no time. I am especi it would be a daunting and stressful experience. Well I was wrong. The whole process went very smooth and I was in and out in no time. I am especially grateful for my salesperson, Mr. Matt Dennison. He didn't call me 22 times in one day to see if I was still coming in or if I had changed my mind about purchasing a car or anything. I gave him a timeframe of when I would be able to do it and that's when he contacted me. I had an experience with another dealership and the guy has literally called me everyday for 2 weeks. Another great thing about this dealership is, I wasn't immediately attacked as i entered the showroom or as I walked up to the door. That's a great plus! Again, another dealership I had gone to, I saw the salespeople on their steps by the door and as soon as I stepped out and closed my door, they bum rushed me. Immediate irritation. So thank you Courtesy Toyota for your work and your outstanding employees! More

I have such bad experience in the past go about buy a car Anything but that at courtesey toyota no high pressure sale tactics,awsome price on my new corola S for my daughter the nicest salesperson,David E Anything but that at courtesey toyota no high pressure sale tactics,awsome price on my new corola S for my daughter the nicest salesperson,David Errity,that one could meet Thank for areally enjoyable experience More

I appreciated the timeliness of Steve Blank in dealing with all of my questions and requests. I also liked the no nonsense way he dealt with me. I do not have a lot of extra time and I wanted to shop sev with all of my questions and requests. I also liked the no nonsense way he dealt with me. I do not have a lot of extra time and I wanted to shop several dealers for a car for my graduating daughter. I really wanted a ford focus but Steve took the lead in negotiating and closing the deal while elder ford played the " i have to get with my sales manager game". More

It was time to replace my 2001 vehicle. The journey began in earnest around 2010. Nothing I saw really made me want to part with what I was driving - until this year. Then there were 3 "candidates": 2 began in earnest around 2010. Nothing I saw really made me want to part with what I was driving - until this year. Then there were 3 "candidates": 2014 Fusion, 2014 Impala, 2013 Avalon. I used every available website, database, local convention center car show and mainstream "auto mag" to compare these three vehicles. Plus a few visits to dealerships. The available 6 cylinder, specifications and the overall value of the Avalon made it my first choice. The truecar.com "request a price" feature was what I used to configure the Avalon and received 3 competitive offers. Courtesy Toyota had the best "apples to apples" response and Robert Castellano became my contact. Even though Robert encouraged us to make an appointment to visit him it became obvious that my wife and I would have to be the "pop-in, drive-by" kind of customer. Based on our initial reception, Robert was OK with that. Our first visit went better than we expected. Robert answered every question clearly and thoroughly. To describe a car buying experience as pleasant seems inadequate now but my 1976 & 1981 Toyota new car purchasing experiences where tedious and draining. Our experience with Robert and later, Peter Roe was evidence that these guys were on the same team whose purpose was to sell us a car and make it memorable. They were downright entertaining and made the negotiations open, honest, fair and, above all respectful. It seemed so natural: they would always explain their process with humor and logic based on their experiences and most important: integrity and respect. I think it was our third visit that I asked Peter about any Avalon financing "specials". His explanation included overall Toyota financing. My wife heard "zero percent" on Camrys and we were off to the races. She asked for a quick trade-in estimate while we took an Avalon out for a test ride. When we got back the estimate was ready. One Avalon test rides and one Camry test drive later we were satisfied by our treatment, the price and the dealership. We are now a 2 Toyota family - an Avalon and a Camry PLUS based on the after-sale follow ups we feel comfortable that Robert and Peter will continue to work to maintain the relationship for the future. J. Twardzik More