Courtesy Toyota of Brandon

Sunil Varghese was very attentive to my needs as a customer and I believe was looking out for my welfare. He worked to construct a deal that worked for me. Explained the vehicle. Test drive was good. customer and I believe was looking out for my welfare. He worked to construct a deal that worked for me. Explained the vehicle. Test drive was good. The time from agreeing to lease the vehicle to getting through the paperwork in finance was very respectful of my time. We had a bump in the road, as it were, with regards to part of the deal, but Sunil advocated for the customer all the way. I would recommend others to him for the purchase of lease of a vehicle. More

The price, selection and service from this dealership exceeded my expectations in every way. I have some (very little) experience as a car owner from three different car manufacturers, have rented many exceeded my expectations in every way. I have some (very little) experience as a car owner from three different car manufacturers, have rented many types of vehicles, and have helped acquaintances get their cars serviced from other makers dealers. I have never encountered a dealership as customer focused as Courtesy Toyota. Every member of the staff, including the receptionist made a strong impression. I especially would like to acknowledge Steve Blank's professionalism and exceptional customer service. More

Robert is a very nice man that gave us a very great deal for my brand new toyota corolla 2012 and helped us with everything that we needed and asked for. He is a very excellent worker and i would recommend for my brand new toyota corolla 2012 and helped us with everything that we needed and asked for. He is a very excellent worker and i would recommend him to anyone that is looking to buy a car from courtesy of toyota. More

I interacted with Sunny by getting a quote for a new corolla. He gave me the best price. He asked me to visit the dealership and decide about the vehicle. He was very nice to do business with. He gu corolla. He gave me the best price. He asked me to visit the dealership and decide about the vehicle. He was very nice to do business with. He guided me through the whole process of purchasing the vehicle well. Overall, he did an excellent job. More

I got an internet quote from this dealership, just to check price.I ended up purchasing a car from another toyota dealer that is only about eight miles from my house instead of the forty five miles away check price.I ended up purchasing a car from another toyota dealer that is only about eight miles from my house instead of the forty five miles away that Courtesy Toyota is from me. The person I was in contact with was Robert Castellano, when he found out that I had purchased from another dealer, he became very rude on the phone and even hung up on me. I have been in the customer service business for over thirty years and if any of my fellow employees treated a customer the way Mr Castallano treated me, they would be fired immediatly. I would not recommend purchasing from this dealership at all. More

We are new to Florida and needed to buy a new Prius V. We discovered Courtesy from their response to an inquiry we made with USAA buying service. They offered a sizable guaranteed discount. The trouble was w discovered Courtesy from their response to an inquiry we made with USAA buying service. They offered a sizable guaranteed discount. The trouble was we wanted the package 5 with the advanced tech package and that was very hard to find. The team spent over a week working on securing a car for us and had one transferred. There were onlt 3 in the state that met our requirements and the other dealers were reluctant to let them go. Actually only one dealer would. After all the hassel, Courtesy still honored the original discount. When we came in to test drive and pay for the car, they were very efficient and didn't try to upsell us anything else. We also received a detailed lesson on how to use all the features, which were quite extensive. We know it took a team effort to make this happen and are very happy with the professional service we received. This is a very respectable dealer with the right attitude. Thank you! More

This was all on the internet and this was the first time to buy a car this way your sale people and your staff work way past the time to close just to make sure we were ok with the SUV.Hal worked hard and l to buy a car this way your sale people and your staff work way past the time to close just to make sure we were ok with the SUV.Hal worked hard and long with us because we drove from Ocala to buy a new SUV. we had seven dealership trying to get us to come to there lot to buy and as we knew who we was coming to they was still calling to get us to buy from them. The last person calling was the dealer WE WILL LOSS A SEAL ON PRICING SORRY ABOUT YOU LUCK thanks for you help and and you good staff. More

I've driven cars by Nissan for the past 20 years. Prior to coming to Todd Denny, I was at the Nissan Dealership right down the street on the same day. I told them that I was ready to buy a car. I knew wh to coming to Todd Denny, I was at the Nissan Dealership right down the street on the same day. I told them that I was ready to buy a car. I knew what I wanted, but I wasn't feeling it this time. I was torn and confused. Nothing really grabbed me. They lost a customer that day due to poor salesmanship and lack of inventory (I didn't see anything that really screamed out "Buy Me"). I wasn't really impressed with the visit but at the same time, I had planned on going back for a second look. A friend that was with me encouraged me to take a look at something "different". So from there, we went to the Honda dealer where I did a test drive. Didn't like their selections, but did ask for a deal on one. I was left alone for over 20 minutes at someone's desk while they went to see what they could do for me. I walked out. It took too long. They had my cell phone number but did not call me to come back or reconsider. Toyota was my 3rd stop that day. I'm hot, sweaty and frustrated. When I met Todd he was very calm and professional. I test drove a Corolla and a Camry. Wanting to drive around a think about it, I left and went back to Nissan for my 2nd look. Todd called and said "I want to help you. I want to put you in that car that you're looking for today". I was on a mission that day to buy a car and he was on a mission to sell me a car! It was a good fit. He made it happen and provided excellent customer service. Once my eyes fixed on the Camry that I now have, I knew that I had found my car. I told Todd "this is it, this is what I want"! The rest is history. Excellent customer service. Awesome visit! More

Appreciated the time and care that everyone gave my purchase. Felt very comfortable even though this is not something I do everyday.Felt everyone listened and assisted me above and beyond what would no purchase. Felt very comfortable even though this is not something I do everyday.Felt everyone listened and assisted me above and beyond what would normally be expected. More

Kristian was great. As he is still in the MIT program, he showed maturity and a good understanding of the business and product. He will become a top manager. My compliments to him. he showed maturity and a good understanding of the business and product. He will become a top manager. My compliments to him. More