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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,437 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,437 reviews

January 05, 2025

Stopped on a whim with no previous knowledge about dealership. Pleasantly surprised by size and amenities that included large service area seating. Chairs and tables if you want along with multiple tv More

by Beb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Snead sales, Grace sales, William sales management
January 05, 2025

I've been a Toyota fan and specially this dealer but with the last experience that I had to do just a simple oil and filter change plus tire rotation took 3 hours. Why do I make make an appointment if you pe More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name.
Jan 07, 2025 -

Courtesy Toyota of Brandon responded

Jesus, Thank you for taking the time to share your feedback. We sincerely apologize for the extended wait during your recent visit for an oil and filter change, as well as a tire rotation. We understand how frustrating it can be, especially when you’ve scheduled an appointment expecting timely service. Your loyalty as a Toyota fan and valued customer means a great deal to us, and we deeply regret falling short of your expectations during this visit. We appreciate your patience and hope to have the opportunity to restore your trust in our service team. We would like to speak with you further. Please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

January 04, 2025

It was an excellent experience. The sales associate was very knowledgeable and courteous. We got a wonderful car. More

by mrgresco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amare
January 03, 2025

Review I tried to hold off and not do the review seeing if we were able to fix the situation, but I still have not gotten a call from anyone at courtesy Toyota of Brandon. I brought a brand new car on More

by Luisa de Los Santos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Beeman, Jose Gonzales
Jan 03, 2025 -

Courtesy Toyota of Brandon responded

Thank you for taking the time to share your detailed feedback. We deeply regret the confusion and frustration you’ve experienced during and after your vehicle purchase. We apologize for the lack of clarity regarding the loan terms, the add-ons, and the overall financing process. It’s critical that every step of the purchase is communicated accurately so that you feel confident and informed. We would like to address these issues with you and someone on our team will be reaching out, however if you haven’t heard from them yet, please contact me at your convenience. Thank you and we hope to restore your faith in us and hopefully answer any questions you have about your purchase. Zack Kelley, General Manager, 813-246-3070

January 02, 2025

As he was at excellent. Unfortunately, they do have a lot of people that just show up so they could use a better system where you can make appointments based on availability More

by Arif C Ractor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Abbas Nassar
January 02, 2025

Hank Keller made my purchase at Courtesy Brandon a good experience. I’m very happy with my 2021 Certified Pre Owned Tacoma TRD Sport. Carol Darnell Riverview, Florida More

by caroldarnell260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Keller
January 01, 2025

Exelente personal muy amables me encanta sera mi dealer de confianza sali muy contenta gracias More

by Alicia122363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Canal, Alex Grant
January 01, 2025

They always go the extra mile to ensure customer satisfaction, each and every day going above and beyond! More

by Debra A
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arbi
Jan 07, 2025 -

Courtesy Toyota of Brandon responded

Hi Debra A, thank you so much for your positive comments about Courtesy Toyota Of Brandon!

December 31, 2024

Mr Belanger was our salesman and he was exceptional very courteous and very professional. Great More

by Jamesgivan100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wisnick Belange
December 31, 2024

Sunny effectively facilitated the online purchase process for a 2024 Toyota Tacoma. For anyone looking to purchase a vehicle, Courtesy Toyota of Brandon comes highly recommended. More

by gengerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
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